just_starting

I've got a return Economy ticket booked on Avios (both legs on the same booking) and would like to move the inbound by a day. The outbound has not been flown yet and is still a few days away.

I'd need to upgrade the inbound to CE because there's no more ET availability, and that's something I can't do through MMB. Before I waste an hour of my time - is the hotline able to do that, and what will it cost? I'm hoping for an extra 4000 Avios (ET->CE) + £7.50 (ET->CE) + £17.50 (change fee capped at price of a one-way redemption), but I guess BA will be cheeky and charge £35 - I guess I can't split out the two legs retrospectively?

Thanks!

Anonba

just_starting

Thanks very much!

That bit isn't quite right though - you could just cancel and re-book and hence only pay £17.50 for that :-)

Globaliser

I don't think you can.

You've bought a round-trip ticket, for which the RFS fee is £35.00. Any changes to this would cost £35.00, even if you're only changing one direction.

If you were to cancel either the outbound half or the inbound half the ticket (and I'm not sure you can do that), this would also cost you £35.00.

The silver lining is that on the assumption that the half you want to change is off-peak, as you have already paid 4,000 Avios the extra Avios price to change to CE should be 3,750 because a one-way CE redemption in that band is only 7,750 Avios not 8,000.

BTW, "hotline" has a specific technical meaning at BA, different from "the call centre".

just_starting

Exactly, I can't in my case - Anonba said "The £35 amendment fee isnt different for oneways it is always this much on redemption bookings." though, and I was just correcting that part of the statement.

Curious now though, what is the "hotline"?

vga

Alternatively, you can call our Asia Miles servicehotline for assistance. 4. Besides using aredemption ticket, can I use my miles to getupgrades? Yes, if you or your nominees have a confirmed booking with any one of the eligible fare classes on Cathay Pacific and Cathay Dragon.

Globaliser

That's still correct, though: even if you have a one-way ticket, the change fee remains £35.00.

But you are correct that the cancellation fee on a one-way ticket is capped at £17.50 if that is all the cash that you have paid for it."Hotline" refers to a form of staff travel. You will often see the term referred to here in that context.

just_starting

Sorry, I have no idea how your post got here...

Is there ever a sensible use case of changing rather than cancelling re-booking a one-way redemption booking?

Globaliser

Very few that I can think of.

But that doesn't excuse the loose use of language, which - as we repeatedly see on FT - can confuse other people into making real mistakes. This applies both to the difference between a cancellation fee and a change fee, and also to the word "hotline".

just_starting

I'm curious now - which ones can you think of? Something related to a voucher that you might lose when cancelling maybe?