Are Gold Greetings becoming more frequent?
Dec 13, 2018, 11:21 am
#16
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Falkirk, Scotland,VS Red, BA Gold, HH Diamond,UK Amex Plat
Programs: Master of the Privy Purse des Muccis
Posts: 17,908
Hi,
only had 1 greeting on my 8 ce/cw flights in the past fortnight (and that was in ce)
I did get one coming back in wtp from las in september
regards
tbs
only had 1 greeting on my 8 ce/cw flights in the past fortnight (and that was in ce)
I did get one coming back in wtp from las in september
regards
tbs
Dec 13, 2018, 12:07 pm
#17
Join Date: Nov 2017
Location: Germany
Programs: BA GGL, CCR - TK G
Posts: 809
I think I have never one real recognition on ba. And for me it's not about the dykwia factor but supposedly a welcome home feeling that I am missing.. My best experience is on Malaysia where an almost all of the 12 flights I had to take over a weekend something was special.
What is a gold greeting in a premium class? Everyone there is called by name?
What is a gold greeting in a premium class? Everyone there is called by name?
Dec 13, 2018, 1:13 pm
#19
Join Date: Jul 2014
Programs: Mucci de l'Arbitrage
Posts: 927
Dec 13, 2018, 5:14 pm
#22
Join Date: Dec 2018
Programs: Alaska MVP Gold 7K, MARRIOTT PLAT PREMIER WITH AMBASSADOR
Posts: 164
Definitely
I’ve noticed it for the last few months. Prior a thank you for being gold 75k was rare and I never got the chocolate. The last two months I’ve gotten it on all but one flight seems to be a direct initiative. Alaska always does it the best!
Dec 13, 2018, 8:10 pm
#23
Join Date: Apr 2007
Location: Anywhere
Posts: 6,576
I think any real sincerity and candidness of engaging with passengers has to come from the personality of the crew... and not simply by reading out what the iPad says.
Dec 14, 2018, 3:40 am
#27
Join Date: Oct 2017
Programs: BA Gold, Tesco, Nectar
Posts: 313
I may not have enough data points, but I would agree.
6 flights as gold earlier this year - nothing.
then last week, a surprisingly warm gold welcome from CC on LHR-OSL. Then a massively warm welcome aboard from the CRM (or whatever the abbreviation is) on LHR - LAX sat in UD. I felt so embarrassed but I loved it!!!
6 flights as gold earlier this year - nothing.
then last week, a surprisingly warm gold welcome from CC on LHR-OSL. Then a massively warm welcome aboard from the CRM (or whatever the abbreviation is) on LHR - LAX sat in UD. I felt so embarrassed but I loved it!!!
Dec 14, 2018, 3:41 am
#28
Join Date: Jul 2009
Programs: BAEC Silver, IHG Diamond
Posts: 7,765
Once this year, as far as I can remember, and that was in CW last week. The CSM did seem to be heading back into Y after visiting me, but didn't return later in the flight like he said he would.
Apart from that, no preferential treatment given meal wise etc.
AA did offer me a cheese plate or something else on a flight a few days ago whilst I was back in Y (MCE).
Nothing else offered to anyone else near me and the crew member used my name although with zero enthusiasm
Apart from that, no preferential treatment given meal wise etc.
AA did offer me a cheese plate or something else on a flight a few days ago whilst I was back in Y (MCE).
Nothing else offered to anyone else near me and the crew member used my name although with zero enthusiasm
Dec 14, 2018, 3:43 am
#29
Join Date: Dec 2006
Location: in a cabin
Posts: 6,521
Nein. Depends how you define Gold recognition I suppose.
- Crew use your surname during interactions. Is that due to being Gold, or just good premium cabin service?
- A personal welcome and thanks?
I'd say that if we use the above metrics I'm recognized on around half of my flights, they are generally in Club or higher. So no change compared to the last decade as a Gold.
- Crew use your surname during interactions. Is that due to being Gold, or just good premium cabin service?
- A personal welcome and thanks?
I'd say that if we use the above metrics I'm recognized on around half of my flights, they are generally in Club or higher. So no change compared to the last decade as a Gold.
Dec 14, 2018, 3:56 am
#30
Join Date: Dec 2009
Location: Bedfordshire, UK
Programs: BA Gold, Geek platinum
Posts: 2,004
Nein. Depends how you define Gold recognition I suppose.
- Crew use your surname during interactions. Is that due to being Gold, or just good premium cabin service?
- A personal welcome and thanks?
I'd say that if we use the above metrics I'm recognized on around half of my flights, they are generally in Club or higher. So no change compared to the last decade as a Gold.
- Crew use your surname during interactions. Is that due to being Gold, or just good premium cabin service?
- A personal welcome and thanks?
I'd say that if we use the above metrics I'm recognized on around half of my flights, they are generally in Club or higher. So no change compared to the last decade as a Gold.