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Old Dec 10, 2018, 2:20 pm
  #1  
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Flight to BOM

wow - just did a return trip to BOM on the 777-200 - what a mess of a plane.

was in CW and the screens were completely
unusuable, lavatories in a bad state and the general condition of the seats awful.

Staff were generally disinterested and hid away despite people pressing the call button

really disappointing
London21 is offline  
Old Dec 10, 2018, 3:05 pm
  #2  
 
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They’re an embarassment. Year 2000 seats and the relic from the 90s Rockwell Collins IFE system. However, I’d still prefer to fly one of these on BA than the Air India alternative or ‘make up the timetable as you go along’ Jet.
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cameramaker is offline  
Old Dec 10, 2018, 4:13 pm
  #3  
 
Join Date: Aug 2015
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Originally Posted by cameramaker
They’re an embarassment. Year 2000 seats and the relic from the 90s Rockwell Collins IFE system. However, I’d still prefer to fly one of these on BA than the Air India alternative or ‘make up the timetable as you go along’ Jet.
Even compared to an AI 787...?! The old BA 777s are horrible.
Virazuno is offline  
Old Dec 10, 2018, 10:54 pm
  #4  
 
Join Date: Jun 2008
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Originally Posted by London21
wow - just did a return trip to BOM on the 777-200 - what a mess of a plane.

was in CW and the screens were completely
unusuable, lavatories in a bad state and the general condition of the seats awful.

Staff were generally disinterested and hid away despite people pressing the call button

really disappointing
unfortunately the staff issues, esp. ignoring the call button, is far too common on Ba. another year of 50+ flights for me and some of the worst crew were definitely BA — across roughly 15 airlines.

That said, some of the best crews were also on BA; for some reason, BA has the biggest “spread” in that sense, whereas on other carries you can generally go in and expect and get a pretty predictable (and good) service.
evacboy is offline  
Old Dec 11, 2018, 3:00 am
  #5  
 
Join Date: Mar 2014
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Originally Posted by Virazuno
Even compared to an AI 787...?! The old BA 777s are horrible.
The problem with the AI 787 is that while the aircraft might be an improvement over what went before, you still get the same crew and ground experience. People will (justifiably) go to considerable lengths to avoid that, especially on journeys that involve transfers in Delhi.
esspeebee is offline  
Old Dec 11, 2018, 3:19 am
  #6  
 
Join Date: Feb 2009
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Sounds like a total joyous experience and something to look forward to!
CharlotteC is offline  
Old Dec 11, 2018, 3:27 am
  #7  
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I love operating flights to India, they maybe more challenging but great fun as well.
Can I help you is offline  
Old Dec 11, 2018, 4:17 am
  #8  
 
Join Date: Feb 2009
Posts: 778
It’s amazing how there is no middle ground it’s either tremendously good flights or so bad that I am amazed everybody has arrived in one piece! For me 99% of all BA flights have been good experiences in the air with one incidence of bad management on the ground (ie letting economy passengers on first whilst club made to wait - when I commented she said can’t you see they all are disabled and have children at which point I said that they seemed fairly mature and able bodied to me, and was promptly told to look again!’ Needless to say I complained and received 10,000 avios)
CharlotteC is offline  
Old Dec 11, 2018, 7:32 am
  #9  
 
Join Date: Aug 2016
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Originally Posted by Can I help you
I love operating flights to India, they maybe more challenging but great fun as well.
What makes these flights to India more challenging? I had an amazing flight to BOM in F last year.
Lewis King is offline  
Old Dec 11, 2018, 8:01 am
  #10  
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None of the following are problems but the combination makes the flights more challenging.
The number of non English speaking customers.
The number of elderly customers.
The number of families with infants and small children.
The amount of handbaggage carried.
The variety and quantities of special meals to deliver.

ID90_J likes this.
Can I help you is offline  
Old Dec 11, 2018, 9:06 am
  #11  
 
Join Date: Feb 2009
Posts: 778
Originally Posted by Lewis King
What makes these flights to India more challenging? I had an amazing flight to BOM in F last year.
Thank you it’s great when people say positive things about BA premium flights...
CharlotteC is offline  
Old Dec 11, 2018, 9:21 am
  #12  
 
Join Date: Aug 2004
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Posts: 2,594
also did return in CW to BOM last week. The entertainment and seat are utterly outdated and the plane was 19 years old. Cleanliness was also questionable as was the food. Club kitchen on way back to LHR amounted to crisps and water.
But I did get very luck with the crew. Best crew I had in years actually.
stevie is offline  
Old Dec 11, 2018, 11:03 am
  #13  
 
Join Date: Apr 2017
Programs: BA Gold
Posts: 48
It's true, these old 777-200s are awful. I did a return to BOM last month, out on the 199/198 rotation but in on the 139/138. They tend to use the 77W for the latter so try and get that next time if it works with you schedule!
rsak is offline  


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