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Flight still under TA control after first segment

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Flight still under TA control after first segment

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Old Dec 8, 2018, 4:10 pm
  #1  
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Join Date: Feb 2015
Location: UK
Programs: BA Gold, Hilton Diamond, Marriott Silver, IHG Spire Ambassador, Accor Silver, Hyatt Explorist
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Flight still under TA control after first segment

I’ve a LHR > JFK return booked by my corporate travel agent. I’ve flown the outbound leg, and for some reason it is still under TA control for changes?

Any reason for this? I did a AUP for the outbound at LHR, but I’ve done this before and usually once I’ve landed in JFK it’s under BA’s control (I.e. I can get upgrade pricing, upgrade offers etc).

ibbitsc is offline  
Old Dec 8, 2018, 4:37 pm
  #2  
 
Join Date: Jan 2010
Posts: 7,464
I've made changes to a similar booking before (only a few weeks ago), after flying the first sector. Ticket issued by TA, but changes made by BA agent at T5 (with associated change fees etc) for the rest of the itinerary.

Who is telling you it is under TA control? I find the airport agents tend to be best at this type of thing, although I'm not sure I remember dealing with this situation via BA call centre.
rossmacd is offline  
Old Dec 8, 2018, 4:42 pm
  #3  
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Join Date: Feb 2015
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Programs: BA Gold, Hilton Diamond, Marriott Silver, IHG Spire Ambassador, Accor Silver, Hyatt Explorist
Posts: 276
Was going on ba.com and the apps behaviour and messaging
ibbitsc is offline  
Old Dec 8, 2018, 5:29 pm
  #4  
 
Join Date: Aug 2014
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Originally Posted by ibbitsc
I’ve a LHR > JFK return booked by my corporate travel agent. I’ve flown the outbound leg, and for some reason it is still under TA control for changes?

Any reason for this? I did a AUP for the outbound at LHR, but I’ve done this before and usually once I’ve landed in JFK it’s under BA’s control (I.e. I can get upgrade pricing, upgrade offers etc).

Likely it still wont work online but could potentially be changed via contact centre once outbound is travelled. Still depends on whether the ticket is a deal ticket which is a BT/IT fare, as if this the case BA would be unable to change the ticket at any point. If it is a published fare BA should be able to change the ticket.
Anonba is offline  


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