Callous time changes
Dec 7, 2018, 5:58 pm
#16
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What people don’t understand is say you have work and can’t finish early and have other plans such as a non refundable hotel you are stuck with the change a refund might not be acceptable. I mean if you had a non refundable non changeable ticket for next August and said to BA oh plans have changed, I need to travel & hours earlier or 4 hours later what do you think they will say.......
Dec 7, 2018, 7:14 pm
#19
Moderator: British Airways Executive Club
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Airlines "callously" remove routes quite often...
As for KRK, LTN-KTW => ground transport, or LHR-WAW-KRK, or one of the LH flights would be an alternative, I'd say?
That's not a callous change, just a callous departure time. 
As for KRK, LTN-KTW => ground transport, or LHR-WAW-KRK, or one of the LH flights would be an alternative, I'd say?
Dec 7, 2018, 8:35 pm
#20
Join Date: Oct 2005
Location: London
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Yes they could offer a refund but good luck getting a similarly priced flight home around the original time of departure. I assume BA will be wearing any re-routing/reaccomodation costs if a passenger turned up at the original time, and they'd be liable for compensation.
Dec 7, 2018, 11:08 pm
#22
Join Date: Mar 2015
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MRS-LHR also moved by 1hr40mins in four months' time.
This was inconvenient for me, due to a 2245 arrival in London. I was expecting to be home and in bed by then
I was able to move to an earlier flight after a rather long phonecall with BA.
The main issue I had with it was no alternative was offered. Simply: 'it's 100mins later now, kthnxbye' via SMS.
This was inconvenient for me, due to a 2245 arrival in London. I was expecting to be home and in bed by then
I was able to move to an earlier flight after a rather long phonecall with BA.
The main issue I had with it was no alternative was offered. Simply: 'it's 100mins later now, kthnxbye' via SMS.
Dec 8, 2018, 12:12 am
#23
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lol. So if if an airline moved your flight forward - on the day of the departure - by 4 hours you'd just shrug and say "schedule changes happen".
Yes they could offer a refund but good luck getting a similarly priced flight home around the original time of departure. I assume BA will be wearing any re-routing/reaccomodation costs if a passenger turned up at the original time, and they'd be liable for compensation.
Yes they could offer a refund but good luck getting a similarly priced flight home around the original time of departure. I assume BA will be wearing any re-routing/reaccomodation costs if a passenger turned up at the original time, and they'd be liable for compensation.
There’s a reason EC261 is formulated the way it is - it protects passengers from late changes by penalising the airline and ‘rewarding’ the passenger financially, whilst allowing airlines to operate within normal commercial parameters by making changes a long way out.
Dec 8, 2018, 2:34 am
#24
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And this morning it seems we will now be spending nearly 9 hours in the LGW FLounge today, as our departure to CPT (BA2041) is currently showing a delay from 20:00 to 23:41 
No idea why, or whether EC261 might apply.
EDIT = Now 02:15 Departure!!
EDIT 2 = New Thread started
No idea why, or whether EC261 might apply.
EDIT = Now 02:15 Departure!!
EDIT 2 = New Thread started
Last edited by T8191; Dec 8, 2018 at 4:24 am
Dec 8, 2018, 3:16 am
#25
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lol. So if if an airline moved your flight forward - on the day of the departure - by 4 hours you'd just shrug and say "schedule changes happen".
Yes they could offer a refund but good luck getting a similarly priced flight home around the original time of departure. I assume BA will be wearing any re-routing/reaccomodation costs if a passenger turned up at the original time, and they'd be liable for compensation.
Yes they could offer a refund but good luck getting a similarly priced flight home around the original time of departure. I assume BA will be wearing any re-routing/reaccomodation costs if a passenger turned up at the original time, and they'd be liable for compensation.
Dec 8, 2018, 3:18 am
#26
Join Date: Jan 2005
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Delays to the HEL flight from T3 as well but at least we have plenty of lounges to choose from. CX very busy so currently gin tasting in QF
Dec 8, 2018, 5:54 am
#28
Join Date: Oct 2005
Location: London
Posts: 725
That’s completely different to being notified 6 months in advance and if it happened I think I’d content myself with the EC261 compensation for the inconvenience.
There’s a reason EC261 is formulated the way it is - it protects passengers from late changes by penalising the airline and ‘rewarding’ the passenger financially, whilst allowing airlines to operate within normal commercial parameters by making changes a long way out.
There’s a reason EC261 is formulated the way it is - it protects passengers from late changes by penalising the airline and ‘rewarding’ the passenger financially, whilst allowing airlines to operate within normal commercial parameters by making changes a long way out.
"just had a time change notification of KRK/LHR on the day I'm due to come home, the flight moving four hours earlier. On a short haul flight served by only one flight a day, that's a hell of a change"
Seems to me it occurred on the day. If it did, my original reply stands - BA should(and would be legally liable for) any costs of rerouting & comp.
Dec 8, 2018, 6:03 am
#29
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
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I can see your confusion due to the use of the continuing present tense for what is really a future conditional event. But the reference to Summer and the fact that this was the week that BA does its 4 times a year replan, makes me suspect this is many months away. I have had over 30 flight change emails in the last week (and 2 more today), and there are a number of other threads started on the topic. There is, in the Dashboard, a more general thread on Managing Timetable Changes, for those interested.
Dec 8, 2018, 6:12 am
#30
Join Date: May 2013
Posts: 6,349
Particularly due to EDIT 3 - there is no delay....
