I know its a first world problem, but how can I stop this happening?
#22
Join Date: Aug 2015
Location: England
Programs: BAEC Gold, UA Mileage Plus, Hotels.com Gold, Marriott Bonvoy Platinum, Pizza Express Gold
Posts: 597
Running out shortly after take off? Lucky you. We had our first First from GRU earlier this week and they ran out before we'd left the ground. They offered round the "champagne from business class" after that.
I can't say we were particularly bothered by it though.
I can't say we were particularly bothered by it though.
#24
Join Date: Sep 2005
Location: OOL
Programs: VA Plat, QF LTS, UA MM, Hilton Diamond, Rydges Black, ,Le-Club Gold
Posts: 3,659
It's not just champagne that runs out in BA F - they don't load enough meal choices. If you want to get your first choice meal, pre-order it or you'll run the risk of getting the last-worst meal that no-one else wanted
#26
Join Date: Sep 2013
Programs: BAEC Gold, EK Skywards (enhanced Blue !), Oman Air Sindbad Gold
Posts: 6,383
@ antipest
My advice (FWIW !!) revolves around four points :
1. Yes, take a few minutes to write to whomsoever you think might be a relevant sounding board within BA for your feelings and sense of disappointment ; but do so in the full knowledge that you are unlikely to receive anything constructive, reassuring, or useful, by way of response.
2. Look beyond BA - or even beyond OW alliance members, depending on your own needs & priorities - and consider putting some or all of your future custom with another carrier/s ; airlines where a much higher quality of First class travel can be experienced. This applies to both hard & soft product, including overall service standards. A quick trawl through the archives of this BAEC sub-forum and various other fora here on FT, and elsewhere, will give a wider, interesting perspective.
3. Above all, manage your expectations ahead of any premium cabin flight (regardless of airline), and accept that the picture painted in marketing & promotional literature will often be some way removed from reality. The mismatch - and most notably, the level of inconsistency - can be apparent in all carriers, although my personal view is that it is more common with BA than with most airlines I have used (and I have flown with 84, to date)
4. Keep a sense of balance by remembering that virtually any consumer-orientated business can potentially let you down at one point or another. Its then a matter of judging whether paying a higher price will help minimise the chances of such failings being a rare occurrence, in contrast to the 50% risk factor that you mention in the report of your recent BA journeys, and which you (understandably) describe as unacceptable.
Safe travels ..... Bonne chance
My advice (FWIW !!) revolves around four points :
1. Yes, take a few minutes to write to whomsoever you think might be a relevant sounding board within BA for your feelings and sense of disappointment ; but do so in the full knowledge that you are unlikely to receive anything constructive, reassuring, or useful, by way of response.
2. Look beyond BA - or even beyond OW alliance members, depending on your own needs & priorities - and consider putting some or all of your future custom with another carrier/s ; airlines where a much higher quality of First class travel can be experienced. This applies to both hard & soft product, including overall service standards. A quick trawl through the archives of this BAEC sub-forum and various other fora here on FT, and elsewhere, will give a wider, interesting perspective.
3. Above all, manage your expectations ahead of any premium cabin flight (regardless of airline), and accept that the picture painted in marketing & promotional literature will often be some way removed from reality. The mismatch - and most notably, the level of inconsistency - can be apparent in all carriers, although my personal view is that it is more common with BA than with most airlines I have used (and I have flown with 84, to date)
4. Keep a sense of balance by remembering that virtually any consumer-orientated business can potentially let you down at one point or another. Its then a matter of judging whether paying a higher price will help minimise the chances of such failings being a rare occurrence, in contrast to the 50% risk factor that you mention in the report of your recent BA journeys, and which you (understandably) describe as unacceptable.
Safe travels ..... Bonne chance
#28
Join Date: Sep 2013
Programs: BAEC Gold, EK Skywards (enhanced Blue !), Oman Air Sindbad Gold
Posts: 6,383
#30
Join Date: Jun 2013
Location: Roswell, GA
Programs: AA EXP 2.8m,Lifetime PLT, Hilton Diamond, IHG PlLT, SPG Gold
Posts: 3,191
Also keep in mind, no matter how much I tell the FA, fill the glass with ice first or bring me a glass of ice, there is never enough ice (I know I am just that way)