LHR Sofitel Check in trial

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Old Dec 4, 18, 4:40 am
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LHR Sofitel Check in trial

I did a search (including Google) and couldn't find anything on this so apologies if it's already been mentioned.

Starting today a trial has commenced that allows customers staying in the T5 Sofitel to check in for their flight in the Espa Lounge between 0500 and 1300. The customer then drops their tagged bag off at desk A13 in T5 and heads to security.

Will be interesting to see if this develops any further.
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Old Dec 4, 18, 4:49 am
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I can't really see the point in it if I have to carry my own checked baggage from Sofitel to T5.
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Old Dec 4, 18, 4:57 am
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My guess would be this is driven by and paid for by Sofitel in order to improve the proposition. But like LTN Phobia I also do not see the value as all you save is 10min, easily used up trying to do the check-in.
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Old Dec 4, 18, 5:31 am
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Unless I'm missing something, I'm in the 'what's the point' camp on this one. I've only been to the Sofitel a couple of times, so not sure exactly where the "Espa Lounge" is. But can't imagine you are going to save any time, given that you have to pass the check-in and bag drop desks in T5 to get to security! Especially if Gold or First and using the First Wing. I hope it's Sofitel that's wasting money on this rather than BA!
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Old Dec 4, 18, 5:38 am
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Guess it avoids the queue at T5 - might be a benefit for those who are not status holders (yes, those people exist outside FT...)
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Old Dec 4, 18, 5:54 am
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If it lightens the load on the general check in areas (probably not by much) then its fine by me, might not make a great difference but it certainly does no harm.
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Old Dec 4, 18, 6:25 am
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Reminds me of the glory days of the Paddington Station check-in desks.
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Old Dec 4, 18, 6:27 am
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Originally Posted by LBA_flyer View Post
If it lightens the load on the general check in areas (probably not by much) then its fine by me, might not make a great difference but it certainly does no harm.
I can't see that happening to be honest.

What's that company that takes luggage from your door and checks it in for you for about 30? That's really good esp if you use public transport to get to the airport.
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Old Dec 4, 18, 6:35 am
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Originally Posted by bhbloke View Post
Reminds me of the glory days of the Paddington Station check-in desks.
I was just thinking the same! now that was useful.
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Old Dec 4, 18, 6:35 am
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Originally Posted by Sealink View Post
...What's that company that takes luggage from your door and checks it in for you for about 30? That's really good esp if you use public transport to get to the airport.
AirPortr - BA Specific Link
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Old Dec 4, 18, 7:39 am
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Originally Posted by A P Yu View Post
I was just thinking the same! now that was useful.
Although apparently not to many people, they closed down fairly quickly due to being under utilised. I think BA were one of the first to pull out, from memory?
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Old Dec 4, 18, 8:13 am
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I thought it was removed for security reasons
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Old Dec 4, 18, 9:00 am
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Originally Posted by bhbloke View Post
Reminds me of the glory days of the Paddington Station check-in desks.
Why did that stop?
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Old Dec 4, 18, 10:10 am
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Originally Posted by Aussienarelle View Post
Why did that stop?
It was under utilised, according to this story

https://www.theguardian.com/business/2003/jul/07/1
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Old Dec 4, 18, 10:10 am
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Originally Posted by bhbloke View Post
Reminds me of the glory days of the Paddington Station check-in desks.
Dare I mention it but Austrian Airlines offer this in Vienna still. I used it last year and it was a fantastic service. It made the (relatively short) journey a lot more relaxing just having my hand luggage to drag round with me!
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