48 in CE - good idea?!
Dec 2, 2018, 12:54 pm
#1
Original Poster
Join Date: Oct 2013
Programs: GGL/CCR
Posts: 1,899
48 in CE - good idea?!
So I'm curious....
Peoples experiences and opinions? - I have just done it back from HEL and will be documenting it all soon but keen to hear other peoples stories.
We had 2 lovely FA's and a CSM that clearly didn't want to leave the Galley. Food choices ran out, glasses ran out, services was very slow....etc etc.
One of the FAs said they should have had 3 for a cabin that size but they didn't? And what is the service protocol now in CE? Row by row or should status count?
Peoples experiences and opinions? - I have just done it back from HEL and will be documenting it all soon but keen to hear other peoples stories.
We had 2 lovely FA's and a CSM that clearly didn't want to leave the Galley. Food choices ran out, glasses ran out, services was very slow....etc etc.
One of the FAs said they should have had 3 for a cabin that size but they didn't? And what is the service protocol now in CE? Row by row or should status count?
Last edited by teledude; Dec 2, 2018 at 12:57 pm Reason: typo
Dec 2, 2018, 12:58 pm
#2
Fontaine d'honneur du Flyertalk
Join Date: Jul 2001
Location: Morbihan, France
Programs: Reine des Muccis de Pucci; Foreign Elitist (according to others)
Posts: 19,172
So I'm curious....
People experiences and opinions? - I have just done it back from HEL and will be documenting it all soon but keen to hear other peoples stories.
We had 2 lovely FA's and a CSM that clearly didn't want to leave the Galley. Food choices ran out, glasses ran out, services was very slow....etc etc.
One of the FAs said they should have had 3 for a cabin that size but they didn't? And what is the service protocol now in CE? Row by row or should status count?
People experiences and opinions? - I have just done it back from HEL and will be documenting it all soon but keen to hear other peoples stories.
We had 2 lovely FA's and a CSM that clearly didn't want to leave the Galley. Food choices ran out, glasses ran out, services was very slow....etc etc.
One of the FAs said they should have had 3 for a cabin that size but they didn't? And what is the service protocol now in CE? Row by row or should status count?
Dec 2, 2018, 1:01 pm
#3
Original Poster
Join Date: Oct 2013
Programs: GGL/CCR
Posts: 1,899
Oh tell a lie....he called the ET crew to get a supply of plastic glasses.
Dec 2, 2018, 1:12 pm
#4
Join Date: Aug 2011
Posts: 509
I hear that the passengers on this flight were extra demanding, out of norm, hence the service suffered accordingly 😉
Dec 2, 2018, 1:14 pm
#5
Join Date: Feb 2006
Location: London
Programs: BAEC
Posts: 2,644
Dec 2, 2018, 1:15 pm
#6
Original Poster
Join Date: Oct 2013
Programs: GGL/CCR
Posts: 1,899
Dec 2, 2018, 1:20 pm
#8
Join Date: Feb 2018
Programs: Mucci, BAEC Silver, IHG Platinum Elite
Posts: 1,038
I have been on a number of CE flights this year that have not been done row by row. Last was R1 - R2 - R5 - half R6 - R4 - other R6 - lastly R3. And it was on the short ABZ-LHR
Dec 2, 2018, 1:26 pm
#11
Join Date: Oct 2015
Location: LON
Programs: BA Gold; LH FTL; IHG Diamond; Marriott Gold; ALL Gold
Posts: 1,758
I think a lot is down to where you're sitting - if you're in the aisle near the front, you can easily grab them just before they pop behind the curtain.
Dec 2, 2018, 1:28 pm
#13
Original Poster
Join Date: Oct 2013
Programs: GGL/CCR
Posts: 1,899
Aha! Was that you who took your tray back to the galley to complain? I was sitting in 2D, and for what it's worth, thought the service was ok. Food tray delivery was a bit off (no menus, they forgot the bread for 1D/F, they left the plastic covers on the starter, cheese and dessert), but in terms of drinks and top-ups, I quickly got what I wanted without even using the call bell.
I think a lot is down to where you're sitting - if you're in the aisle near the front, you can easily grab them just before they pop behind the curtain.
I think a lot is down to where you're sitting - if you're in the aisle near the front, you can easily grab them just before they pop behind the curtain.
And yes agree about seating.... but should that be right? I booked months ago and couldn't get near the front 
Dec 2, 2018, 1:39 pm
#14
Join Date: Feb 2006
Location: London
Programs: BAEC
Posts: 2,644
That is not the service standard. Service should be front to back. If the crew want to ask Mr/Mrs Gold in 10D if they want the fish or the chicken so they have a choice, they can, but everyone should be served in row order.
Dec 2, 2018, 1:40 pm
#15
Original Poster
Join Date: Oct 2013
Programs: GGL/CCR
Posts: 1,899
