API Error or BA IT Again
Nov 23, 2018, 3:01 am
#1
Original Poster
Join Date: Sep 2015
Location: Peterborough, UK
Programs: BA Silver; IHG Spire; Avis P+; Global Entry
Posts: 1,505
API Error or BA IT Again
I've got a booking to Canada to see the wifes family for Christmas, and I have a weird API message on my screen.
1. When i click on it, it states all info included, but no option for my KTN (if it was actually to the USA)
2. This is a flight to Canada not the US LHR-YYZ which does not go over US airspace
Is it something i should just ignore and blame it on their IT?
Thanks
Hello Mr Aidy. Compulsory passenger information is urgently required
We need you to provide more information to permit you to travel to or from the USA. This must be supplied no later than 72 hours before your flight's scheduled departure time, otherwise you may not be allowed to travel
We need you to provide more information to permit you to travel to or from the USA. This must be supplied no later than 72 hours before your flight's scheduled departure time, otherwise you may not be allowed to travel
2. This is a flight to Canada not the US LHR-YYZ which does not go over US airspace
Is it something i should just ignore and blame it on their IT?
Thanks
Nov 23, 2018, 3:38 am
#3
Original Poster
Join Date: Sep 2015
Location: Peterborough, UK
Programs: BA Silver; IHG Spire; Avis P+; Global Entry
Posts: 1,505
The wife has a Canadian passport so no issues there
Nov 23, 2018, 6:20 am
#4
Join Date: Dec 2017
Location: HAJ
Programs: BA Bronze, AVIS Preferred Plus
Posts: 53
ETA was my guess too. Did you check mark the box in your itinerary asking for valid travel documents and did you also give BA your ETA number? It was mandatory for me for my last trip to the US (January 2018).
Nov 23, 2018, 8:02 am
#5
Original Poster
Join Date: Sep 2015
Location: Peterborough, UK
Programs: BA Silver; IHG Spire; Avis P+; Global Entry
Posts: 1,505
yup and ive never given them my ETA number, and i've been over 12 times on the current ETA on the same passport so never seen that as an issue before.
Nov 23, 2018, 8:14 am
#6
Join Date: Dec 2017
Location: HAJ
Programs: BA Bronze, AVIS Preferred Plus
Posts: 53