Crediting 'Missing Avios' to BAEC flown on QR, but name on ticket is incorrect
Nov 20, 2018, 6:31 am
#1
Original Poster
Join Date: Oct 2014
Posts: 447
Crediting 'Missing Avios' to BAEC flown on QR, but name on ticket is incorrect
I posted this on the sticky a few days ago, but no response. Hopefully this one will be a bit more obvious!
In this case the passenger was booked a ticket by someone else, who got the name wrong. let's say passenger is called
Aaaaaa Bb-Ccccc
but ticket was purchased in the name of
AaaXaa Ccccc
Ticket was flown with no issues, but I get issues when trying to claim back the avios through the passenger's BAEC account. I get an error message. I imagine this is off the back of the names being different?
Who to speak to on this one? Ticket was bought from and flown on QR, trying to credit to BAEC.
In this case the passenger was booked a ticket by someone else, who got the name wrong. let's say passenger is called
Aaaaaa Bb-Ccccc
but ticket was purchased in the name of
AaaXaa Ccccc
Ticket was flown with no issues, but I get issues when trying to claim back the avios through the passenger's BAEC account. I get an error message. I imagine this is off the back of the names being different?
Who to speak to on this one? Ticket was bought from and flown on QR, trying to credit to BAEC.
