UKtravelbear

They don't have to book you onto KL. They might but that's not guaranteed even as a Gold.

Nor will they put you in CW on a rebooked BA flights

LTN Phobia

You might be surprised with yourself that you can function quite OK despite all that, hard it might be.

Quite a few of us have gone straight to work for a full day after an itinerary in Y that is far harder than LHR-CPT (bearing in mind if you end up stopping overnight in LHR you will have reduced the fatiguing component of a connecting flight from BRU-LHR that day) and survived perfectly OK. Some people even do this quite routinely.

Not much use psyching yourself out by saying you can't function, because you probably can.

I guess there is also a question of availability on the KL flight.

Globaliser

You're not travelling two days ahead. As I read your post, you have only left yourself 24 hours between scheduled arrival in CPT and the start of your work duties. If you are delayed for 24 hours, as can always happen, then the inevitable follows.

Don't forget that throwing your weight around may simply earn you an entry in this thread: DYKWIA | 2018 edition

At any rate, see what happens when you get to LHR because, as always, the airport can always do more than the call centre can.

BA6948

BA6948

LTN Phobia

You don't need to lose your temper to end up in the DYKWIA thread - just DYKWIA-like conduct will suffice for in-forum entertainment purposes. Most of the cases reported do not involve anyone losing their temper

BA6948

The _Banking_Scot

Hi,

I would also start looking at hotels around Heathrow for tonight for options in case BA cannot get you out tonight

Regards

TBS

Can I help you

bazza1603

from expedia

Sofital at £169 walking distance t5
Hyatt Place £75
Hilton heathrow Terminal 5 (not walking distance) £109

Often1

I would not worry about EC 261/2004 compensation at this point. If indeed there was an aircraft swap due to a technical fault on the originally-scheduled aircraft on the inbound and that results in a delay of over 4 hours into your final ticketed destination, which I take to be CPT (presuming single ticket BRU-CPT), then you will be due EUR 600 as well as a hotel. But, that is not something to be concerned about now. Focus on that after your return.

Right now, focus on establishing your reroute to CPT. If indeed the best that BA can do is to tomorrow night, then go ahead and cancel the ticket for a full refund and purchase the KL ticket. You won't get any compensation nor will your hotel be covered, but you will be in CPT 12 hours earlier than scheduled. Alternatively, sit back and ask yourself whether "powering through" a lousy trip and less recovery time at CPT is worth the EUR 600 in your pocket.

BA6948

simons1

Frustrating but a bit of calming down is in order. These things happen....better to focus on getting the outcome you want rather than getting worked up.

A delay like this does not entitle you to an upgrade, however the EC compensation of €600 could be invested towards an upgrade if available. Alternatively if your preference is to be rerouted (if space is available) then make the case firmly and politely.

SK AAR

It is almost certain that if you travel to LHR tonight you will be put in a hotel and you will travel on one of the BA flights to CPT tomorrow. BA is not going to rebook you onto KLM and send you on a more complex itinerary than than the direct BA flight tomorrow. You will certainly not get a WTP let alone or CW seat - forget it.

If I was you I would be buy the KLM ticket for tomorrow now and then call BA and cancel/ask a refund of the BA ticket. Ask for the BA ticket to be anoted that you cancel due to flight delay/missed connection and that you will buy a KLM ticket on your own as rerouting to KLM has been refused. The EC Reg. 261/04 comp. should be able to cover the fare difference to KLM ticket.

ptr120

Book it yourself and claim it back.