Flight upgrade
Nov 7, 2018, 10:31 am
#1
Original Poster
Join Date: Nov 2018
Posts: 12
Flight upgrade
Hi all,
just after a little bit of advise if anyone can help? We originally booked to fly lhr to iad on the 20th dec and return 30th. We decided to upgrade due to my husbands arthritis in his knees. We paid extra for wt+ and they allocated us seats on both flights free of charge. I logged on to print out our confirmations for the trip and noticed that the return flight has been moved to Cw. We have not been charged for this or notified. It doesn’t show a ticket number. Has anybody experienced this? Am I to get excited for the free upgrade or is it likely to be put back to wt+?
just after a little bit of advise if anyone can help? We originally booked to fly lhr to iad on the 20th dec and return 30th. We decided to upgrade due to my husbands arthritis in his knees. We paid extra for wt+ and they allocated us seats on both flights free of charge. I logged on to print out our confirmations for the trip and noticed that the return flight has been moved to Cw. We have not been charged for this or notified. It doesn’t show a ticket number. Has anybody experienced this? Am I to get excited for the free upgrade or is it likely to be put back to wt+?
Nov 7, 2018, 11:06 am
#2
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,726
Welcome to the BA forum Squeaky1983 and welcome to Flyertalk as well, I hope your forthcoming trip is a good one and I also hope we will hear more from you.
This is entirely possible, if you wish you could let us know the seat number and aircraft type and we can check if it is indeed CW. WTP is a good cabin for upgrades. However don't think BA are entirely altruistic about this. Things like this happen for a reason and BA have some ulterior plans for your bank balance over the longer term! In the mean time I hope this works out for you.
This is entirely possible, if you wish you could let us know the seat number and aircraft type and we can check if it is indeed CW. WTP is a good cabin for upgrades. However don't think BA are entirely altruistic about this. Things like this happen for a reason and BA have some ulterior plans for your bank balance over the longer term! In the mean time I hope this works out for you.
Nov 7, 2018, 11:15 am
#3
Original Poster
Join Date: Nov 2018
Posts: 12
Thank you for your reply and your welcoming message.
It says seats can’t be selected until check in. The seats we booked for the journey out are still there though. What I really don’t want to happen is to lose the wt+ seats if they decide not to upgrade us!
I did contact ba to pruve price an upgrade on the return flight about a month ago. The lovely lady I spoke to emailed the price but it was too expensive for what we were hoping to spend. I emailed her back to ask if she could do any better and that it’s a special holiday for us as we get to spend Christmas with our grandchildren, one of whom we haven’t met yet. Two weeks later we were showing as cw.
It says seats can’t be selected until check in. The seats we booked for the journey out are still there though. What I really don’t want to happen is to lose the wt+ seats if they decide not to upgrade us!
I did contact ba to pruve price an upgrade on the return flight about a month ago. The lovely lady I spoke to emailed the price but it was too expensive for what we were hoping to spend. I emailed her back to ask if she could do any better and that it’s a special holiday for us as we get to spend Christmas with our grandchildren, one of whom we haven’t met yet. Two weeks later we were showing as cw.
Nov 7, 2018, 11:26 am
#5
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,726
I did contact ba to pruve price an upgrade on the return flight about a month ago. The lovely lady I spoke to emailed the price but it was too expensive for what we were hoping to spend. I emailed her back to ask if she could do any better and that it’s a special holiday for us as we get to spend Christmas with our grandchildren, one of whom we haven’t met yet. Two weeks later we were showing as cw.
Nov 7, 2018, 12:20 pm
#8
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,726
And unfortunately on day one of FT posting (and that day only) you have a five post maximum in the first 24 hours. But don't worry, you are certainly not going to lose your WTP booking. Because of that background I wouldn't assume you are definitely going to get CW, it may well clear down to the paid for booking in due course. But in any event WTP around Christmas can be rather busy, so let's hope for the best.
Nov 7, 2018, 12:54 pm
#9
Join Date: Oct 2014
Location: Krakow
Programs: BAEC Silver, Miles and More(FTL), IHG(Platinum), Accor, HHonors(Diamond), SPG, Hertz Five Star
Posts: 5,871
If my experience is anything to go by, this can sometimes only happen when you get to the airport. You may find you are not able to check in online in advance for this particular flight and need to sort this when you get to the airport.
Nov 7, 2018, 12:54 pm
#10
Join Date: Oct 2018
Location: London
Programs: Qantas Platinum, United Premier 1K, HSBC Premier, AVIS President's Club, Marriott Bonvoy Platinum
Posts: 100
It does happen but always expect to fly in the cabin you paid for. I fly business/first for work but prefer premium economy when I'm paying (I'm cheap...) and frequently find myself bumped into CW in the latter circumstance. That always happens at check-in though, never had it happen in advance.
Nov 7, 2018, 1:06 pm
#11
formerly skyccord
Join Date: Jul 2012
Location: NYC
Programs: United Premier Platinum, Hertz President Circle, Marriott/SPG Premier Plat Elite, Avis Preferred
Posts: 269
It does happen but always expect to fly in the cabin you paid for. I fly business/first for work but prefer premium economy when I'm paying (I'm cheap...) and frequently find myself bumped into CW in the latter circumstance. That always happens at check-in though, never had it happen in advance.
.
Nov 7, 2018, 1:40 pm
#12
Join Date: Sep 2014
Posts: 23
We actually had something very similar happen to us quite some time ago.
I can't remember if we were originally booked in WT or WT+ but I noticed in MMB that we had been upgraded to CW on the outbound flight only. At first we thought maybe it was a mistake but it turned out to be a genuine upgrade.
My thoughts on this are exactly as CWS suggest - BA are not doing this out of the kindness of their hearts but rather to get you 'hooked' on flying premium cabins. Needless to say it worked in our case, as we mostly only fly in premium cabins now
I can't remember if we were originally booked in WT or WT+ but I noticed in MMB that we had been upgraded to CW on the outbound flight only. At first we thought maybe it was a mistake but it turned out to be a genuine upgrade.
My thoughts on this are exactly as CWS suggest - BA are not doing this out of the kindness of their hearts but rather to get you 'hooked' on flying premium cabins. Needless to say it worked in our case, as we mostly only fly in premium cabins now
Nov 9, 2018, 12:44 am
#13
Original Poster
Join Date: Nov 2018
Posts: 12
Thank you so much for your replies. Please don't think I was being rude as I couldn't post a response for 24 hours.
Do you think it's worth me speaking with BA to clear up the situation or is it best to just wait and see?
Warreng & skyccord - I wouldn't deem it as cheap. When it's your own hard earned cash you want to be able to spread it out and make it last! WT+ is a treat for us. We would love to fly CW also but we can't justify the additional cost if it prevents us making memories and doing things with the grandchildren while we are there! We only get to see them once or twice a year so it's important to us that we always do something special and memorable with them!
Do you think it's worth me speaking with BA to clear up the situation or is it best to just wait and see?
Warreng & skyccord - I wouldn't deem it as cheap. When it's your own hard earned cash you want to be able to spread it out and make it last! WT+ is a treat for us. We would love to fly CW also but we can't justify the additional cost if it prevents us making memories and doing things with the grandchildren while we are there! We only get to see them once or twice a year so it's important to us that we always do something special and memorable with them!
