Removing someone from a package booking
#1
Original Poster
Join Date: Jul 2014
Posts: 158
Removing someone from a package booking
We booked a holiday with BA for flights, hotel and a car for next year with friends and their 2 children.
They are now having a few personal problems and my concern is what happens to the booking if they decide not to go.
We have almost paid for our part of the booking and would still be planning to go.
They are now having a few personal problems and my concern is what happens to the booking if they decide not to go.
We have almost paid for our part of the booking and would still be planning to go.
#2
FlyerTalk Evangelist
Join Date: Nov 2011
Location: Brighton. UK
Programs: BA Gold / VS /IHG Diamond & Ambassador
Posts: 14,195
Is this one entire booking or two separate ones - one for each family?
If the latter then they can just cancel whenever and lose the deposit with no effect on your booking.
If it is a single booking then it would be more complicated and so you would be looking to amend the booking and fees to do that as well as a reprice. There isn't really a 'paid for our part' as you would be liable for the rest of the cost.
If the latter then they can just cancel whenever and lose the deposit with no effect on your booking.
If it is a single booking then it would be more complicated and so you would be looking to amend the booking and fees to do that as well as a reprice. There isn't really a 'paid for our part' as you would be liable for the rest of the cost.
#4
Join Date: Jun 2009
Location: MME (midway between NCL and LBA)
Programs: BA Gold, AF/KL Gold, Hilton Gold, Nordic Choice Gold
Posts: 743
I had a flight + car holiday booking for 5 people a couple of years ago. I had paid the deposit then daughter split with her boyfriend and he dropped out.
BA recalculated the cost of the holiday based on 4 travellling and from what I remember we were about £70 out of pocket (bargain Easter holiday fly drive to Florida in Y).
Of course if you have accommodation booked it might complicate things. I would call BA Holidays to get some advice.
BA recalculated the cost of the holiday based on 4 travellling and from what I remember we were about £70 out of pocket (bargain Easter holiday fly drive to Florida in Y).
Of course if you have accommodation booked it might complicate things. I would call BA Holidays to get some advice.
#5
Original Poster
Join Date: Jul 2014
Posts: 158
Guess it’s a phone call to BA in the morning, not sure I fancy losing what we’ve paid so far however can’t afford to pay their share which is about £6k.
Although reprice I wouldn’t have thought would be for that full amount......or at least I hope.
Thanks for your help
Although reprice I wouldn’t have thought would be for that full amount......or at least I hope.
Thanks for your help
#6
Join Date: Aug 2010
Location: London Stratford, E7
Programs: BAEC Gold! Thanks to FT
Posts: 3,378
Guess it’s a phone call to BA in the morning, not sure I fancy losing what we’ve paid so far however can’t afford to pay their share which is about £6k.
Although reprice I wouldn’t have thought would be for that full amount......or at least I hope.
Thanks for your help
Although reprice I wouldn’t have thought would be for that full amount......or at least I hope.
Thanks for your help
The other option if BA won’t do that (and I’d be surprised) would be to check how much it would cost for the holiday to be booked again for you and if reasonable simple cancel the holiday you would typically lose your deposit if outside 5 weeks to departure and you can rebook. Let us know how you get on.
#7
Join Date: Aug 2015
Location: Somewhere around Europe...
Programs: BA Gold; MB Ti; HH Diamond; IHG Plat; RR Gold
Posts: 530
This was my recent experience also, albeit for a Flight + Car booking. BA Holiday's split the non-travelling party off from the booking and then cancelled their ticket. The total balance wasn't reduced linearly though because car hire costs are obviously not per-person, but otherwise there was just a £30 fee. The others on the booking weren't affected.
#8
Join Date: Oct 2017
Location: Surrey
Programs: BAEC - Gold
Posts: 882
Had this once when my parents were unable to come on a trip with us. BA split the booking in half, cancelled and refunded their half above the deposit (as they had paid more than the deposit, if they had only paid the deposit then they would just lose that) and then refunded us a bit too as somehow a £700 booking for 2 couples became a £300 booking for one couple #BApricing.
#10
Join Date: Aug 2009
Location: North of Watford Gap
Programs: BAEC
Posts: 602
We booked a holiday with BA for flights, hotel and a car for next year with friends and their 2 children.
They are now having a few personal problems and my concern is what happens to the booking if they decide not to go.
We have almost paid for our part of the booking and would still be planning to go.
They are now having a few personal problems and my concern is what happens to the booking if they decide not to go.
We have almost paid for our part of the booking and would still be planning to go.
#11
Original Poster
Join Date: Jul 2014
Posts: 158
Unless the other family have informed you that they might not want to go with you, I don't see how you how you can predict the future. By next year it might all be OK again and if they discover you've been making enquiries regarding their fate it could be the end of the friendship anyway.
Spent quite a bit of money so far so just want to see where we stand!
Asking a question won’t ruin a friendship usually.
Had this once when my parents were unable to come on a trip with us. BA split the booking in half, cancelled and refunded their half above the deposit (as they had paid more than the deposit, if they had only paid the deposit then they would just lose that) and then refunded us a bit too as somehow a £700 booking for 2 couples became a £300 booking for one couple #BApricing.
#13
Original Poster
Join Date: Jul 2014
Posts: 158