Oct 27, 2018, 12:42 am
Last edit by: T8191
This thread relates to SPG Law's proposed Group Proceedings against British Airways, in respect of the Data Protection Act 2018 (which incorporates the GDPR).
There is a separate thread that relates to the actual data breaches and their implications for customers, which is to be found here: BA Investigating Theft of Personal and Financial Data
The one law firm that currently seems to be persuing a Class Action against BA is SPG. They have a specific site set up at https://www.badatabreach.com/ - please make sure you check all the FAQs and terms and conditions and make sure the Class Action is right for you before you sign up.
* SPG is now PGMBM.
* Payments are being made through Shieldpay, who are seeming to be both lethargic and/or inept.
There is a separate thread that relates to the actual data breaches and their implications for customers, which is to be found here: BA Investigating Theft of Personal and Financial Data
The one law firm that currently seems to be persuing a Class Action against BA is SPG. They have a specific site set up at https://www.badatabreach.com/ - please make sure you check all the FAQs and terms and conditions and make sure the Class Action is right for you before you sign up.
* SPG is now PGMBM.
* Payments are being made through Shieldpay, who are seeming to be both lethargic and/or inept.
BA data theft: should I join the class action suit?
Aug 11, 2021, 7:30 pm
#586
Join Date: Dec 2007
Posts: 3,595
Aug 11, 2021, 8:06 pm
#588
Join Date: Dec 2007
Posts: 3,595
If you go into the FAQ's on the ShieldPay website I think this is covered. You can also pose specific questions there for a more tailored response. I'm not deliberately being evasive, I'm just being mindful and being overly cautious of everything non-disclosure.
Aug 11, 2021, 9:24 pm
#589
Join Date: Aug 2021
Posts: 39
Hello, I also got the email from PGMBM
As a category 2B, I got quite a low amount IMO. Do you know if the amount they told in the email is per booking, or per PAX?
Also, any way to "check" if I am really 2B and not 2A or 1 ?
Thank you for your help.
As a category 2B, I got quite a low amount IMO. Do you know if the amount they told in the email is per booking, or per PAX?
Also, any way to "check" if I am really 2B and not 2A or 1 ?
Thank you for your help.
Aug 11, 2021, 9:28 pm
#590
Join Date: Aug 2021
Posts: 39
Also, I am very curious of the amount awarded. I guess there is no way to know even an idea, a range?
At least are we allowed to know if category 2A got twice than 2B? If 1 got 3 times 2A?
As a plaignant, can't I know what the other plaignants got?
Thank you!
At least are we allowed to know if category 2A got twice than 2B? If 1 got 3 times 2A?
As a plaignant, can't I know what the other plaignants got?
Thank you!
Aug 11, 2021, 9:55 pm
#591
Join Date: Dec 2007
Posts: 3,595
In terms of finding out what each group was awarded, I don't think you're going to find out without breaking your non-disclosure agreement so I'd urge you to tread very carefully in that respect. I don't know for certain but I would expect everyone within a specific grouping will have been awarded the same amount. Less any fees that they'd agreed to with the law firm they signed up and proceeded with.
In terms of expectation over amounts awarded, I think that's something perhaps you might have over-anticipated. Some people will be satisfied with the outcome, others like you less so. It's important to remember also from your other post it was never about the number of people on the booking, it was about the data of the person booking/paying for the reservation being potentially compromised.
Having been identified as a 2B, your exposure will have already been determined as being none to minimal. You will have been advised of this prior to you agreeing to proceed based upon the information you provided. If you didn't agree with that decision then you should have disputed this with evidence to the contrary if you thought you should have been placed in a higher group before signing up to proceed. You can't dispute that decision or the amount awarded now - that boat sailed the moment you agreed to move forward in the class action.
It's also important to remember this is an out of court settlement, nothing made it to the courtroom. Everything being offered is purely BA saying take this money and shut up.... less the admin fee from your chosen law firm for handling everything. They will have decided and this was a fair offer before agreeing a group decision on behalf of everyone.
Last edited by 1Aturnleft; Aug 11, 2021 at 10:16 pm
Aug 11, 2021, 10:52 pm
#592
Join Date: Jan 2015
Location: UK
Programs: BA Nada, HH Diamond, IHG Spire AMB, Marriott Plat, Accor Gold
Posts: 510
Waited months and then two emails arrive on the same day saying exactly the same thing!
Not exactly the same just double checked, second one included costs which was omitted from the first.
Not exactly the same just double checked, second one included costs which was omitted from the first.
Aug 12, 2021, 12:00 am
#593
Join Date: Aug 2015
Location: England
Programs: BAEC Gold, UA Mileage Plus, Hotels.com Gold, Marriott Bonvoy Platinum, Pizza Express Gold
Posts: 603
No, they include the amount of costs they say they have incurred, that they were claiming from BA. They also say they didn't recover all of those costs from BA and were paying the remainder themselves.
Edit: Looking back in a previous email they said their costs had been agreed in court of a maximum of £860 per claimant, so I've no idea where the number quoted in the settlement email of nearly £3k comes from.
Edit: Looking back in a previous email they said their costs had been agreed in court of a maximum of £860 per claimant, so I've no idea where the number quoted in the settlement email of nearly £3k comes from.
Last edited by omk298; Aug 12, 2021 at 1:27 am
Aug 12, 2021, 2:37 am
#600
Join Date: Sep 2017
Location: LHR
Programs: BA Silver, IHG Gold Amb.
Posts: 159
No, they include the amount of costs they say they have incurred, that they were claiming from BA. They also say they didn't recover all of those costs from BA and were paying the remainder themselves.
Edit: Looking back in a previous email they said their costs had been agreed in court of a maximum of £860 per claimant, so I've no idea where the number quoted in the settlement email of nearly £3k comes from.
Edit: Looking back in a previous email they said their costs had been agreed in court of a maximum of £860 per claimant, so I've no idea where the number quoted in the settlement email of nearly £3k comes from.
The number quoted in the email is likely their costs @ tariff rate (the T&Cs had a per hour tariff table for each level of staff, and a calculation method for how they bill hours by workload. i.e phone calls are billable)
I believe that as per the T&C's we do have a right to request an itemised breakdown of the costs allocated to our claim. but that would just show the standard tariff rates.
At this point, i dont really care, as im very happy with the settlement amount.
I think where it becomes an issue is if you dont accept the settlement, and therefore become liable for the costs.