Please help! I just missed my F flight!
Oct 25, 2018, 1:13 pm
#17
Join Date: May 2009
Location: London
Programs: BA Gold, IHG Platinum, HH Diamond, Hertz PC,
Posts: 1,985
if is for “Events beyond your control” which BA define as
I struggle to see how losing a car’s location meets this definition.
Events beyond your control - unusual and unforeseeable circumstances which you cannot control and the consequences of which you could not have avoided even if you had taken all due care
Last edited by Physci; Oct 25, 2018 at 1:24 pm
Oct 25, 2018, 1:16 pm
#18
FlyerTalk Evangelist
Join Date: Nov 2011
Location: Brighton. UK
Programs: BA Gold / VS /IHG Diamond & Ambassador
Posts: 14,189
Forgetting where your car is parked is definitely something under your own control.
Oct 25, 2018, 1:19 pm
#20
Join Date: Dec 2014
Location: UK
Programs: BA, U2+, SK, AF/KL, IHG, Hilton, others gathering dust...
Posts: 2,552
Perhaps read my post. Did I say this case met the definition? The poster I was responding to was asserting that BA does not have a flat tyre rule, which is not the case.
Oct 25, 2018, 1:22 pm
#21
Join Date: Sep 2014
Location: Cumbria
Programs: BAEC GGL/CCR, Hilton Diamond, Starbucks Gold
Posts: 4,510
I think it is unreasonable to refer to this clause as flat tire as it is much more than that. Of course if somebody would like to try it, I’d love to see the response. To be truly effective it would need to be somebody without status.
Oct 25, 2018, 1:24 pm
#22
Join Date: Sep 2014
Location: Cumbria
Programs: BAEC GGL/CCR, Hilton Diamond, Starbucks Gold
Posts: 4,510
Although it seems that we agree that this instance is probably not beyond the OPs control, so perhaps it is just the way in which things are worded.
Last edited by madfish; Oct 25, 2018 at 1:29 pm
Oct 25, 2018, 1:25 pm
#23
Join Date: May 2009
Location: London
Programs: BA Gold, IHG Platinum, HH Diamond, Hertz PC,
Posts: 1,985
Oct 25, 2018, 1:28 pm
#24
Suspended
Join Date: Sep 2018
Location: Somewhere in the Air
Programs: BA GGL, *A Silver, OW Emerald, HH Diamond, Karahi Express
Posts: 554
[QUOTE=cysyuen;30355603
Let's hope I don't need to get a new ticket...![/QUOTE]
Hi OP, do you need to take this trip? If this is your outbound and you were a No Show then your return would be cancelled.
Let's hope I don't need to get a new ticket...![/QUOTE]
Hi OP, do you need to take this trip? If this is your outbound and you were a No Show then your return would be cancelled.
Oct 25, 2018, 1:32 pm
#25
Join Date: Sep 2014
Location: Cumbria
Programs: BAEC GGL/CCR, Hilton Diamond, Starbucks Gold
Posts: 4,510
OP brought this on the recent ‘promotion’ as they referred to it. They had to position out to JNB to take the flight. I assume it is indeed their outbound, but they may have brought it as a one way.
Oct 25, 2018, 1:32 pm
#26
Join Date: May 2014
Programs: BAEC Gold, SAA Voyager
Posts: 214
To clarify regarding BA's ticketing policies (I'm a Corporate TA):
If you make a change to your ticket before you've flown the outbound journey, then the whole ticket is re-priced at the time you make the change. For example, if you booked the ticket in the sale on e.g. 1st Oct, and you need to make a change on 25th Oct before you've started your journey, then your journey price is re-calculated based on the prices available if you were booking it for the first time on 25th Oct, which will often be significantly more. This is regardless of whether there are still seats in the same fare classes or not.
If you make a change to the inbound journey after you have already flown the outbound part of your ticket, then the fare can be 'backdated'. This means that the journey price with the new flight is priced as it would have been when you originally bought the ticket i.e. honouring the sale prices, so you just pay the change fee on the ticket if there are the same class seats available. If you booked an A class seat and there was only F class on the new flight you are changing to, then you would have to pay the fare difference between A and F, however it would be calculated at the sale prices that you originally booked the ticket at.
So in summary, the cost to change the ticket will be most dependent on whether this is the outbound or inbound part of the OP's journey.
If you make a change to your ticket before you've flown the outbound journey, then the whole ticket is re-priced at the time you make the change. For example, if you booked the ticket in the sale on e.g. 1st Oct, and you need to make a change on 25th Oct before you've started your journey, then your journey price is re-calculated based on the prices available if you were booking it for the first time on 25th Oct, which will often be significantly more. This is regardless of whether there are still seats in the same fare classes or not.
If you make a change to the inbound journey after you have already flown the outbound part of your ticket, then the fare can be 'backdated'. This means that the journey price with the new flight is priced as it would have been when you originally bought the ticket i.e. honouring the sale prices, so you just pay the change fee on the ticket if there are the same class seats available. If you booked an A class seat and there was only F class on the new flight you are changing to, then you would have to pay the fare difference between A and F, however it would be calculated at the sale prices that you originally booked the ticket at.
So in summary, the cost to change the ticket will be most dependent on whether this is the outbound or inbound part of the OP's journey.
Oct 25, 2018, 1:36 pm
#27
Join Date: Mar 2003
Location: anywhere and everywhere
Programs: UA GS, AS MVP 100K, DL Diamond, Marriot Lifetime Titanium, AmEx Centurion
Posts: 5,522
Assuming he positioned to do this, time to find a new way "home" - and yes, the return is voided too. Not sure what the refund policy on this is AFTER departure. Before departure it was 100% refundable, as I just unfortunately had to do myself earlier today.
Oct 25, 2018, 1:41 pm
#28
Moderator: British Airways Executive Club, Marriott Bonvoy
Join Date: May 2006
Location: Englandshire
Programs: SPG LT Plat, BA G, BD*LG, MG Blue+ ...
Posts: 16,024
Folks, just bear in mind that the OP is asking for suggestions/assistance rather than a protracted and esoteric debate about the flat tyre rule.
Oct 25, 2018, 1:42 pm
#29
Join Date: Jul 2014
Programs: Mucci de l'Arbitrage
Posts: 927
And I maintain that they don’t. The clause won’t cover a flat tire (or it shouldn’t) and therefore calling it that is wrong. You could even go as far as saying it isn’t even a rule as they don’t promise anything. There is no A = B. What would be considered reasonable efforts?
Although it seems that we agree that this instance is probably not beyond the OPs control, so perhaps it is just the way in which things are worded.
Oct 25, 2018, 1:44 pm
#30
Ambassador, British Airways Executive Club
Join Date: Feb 2008
Location: UK
Posts: 10,137
I agree, assuming it is auto cancelled and rather than having the flat tyre rule debate maybe best if we can help as a community and assist the OP with choices to get back to the UK with options/prices etc @:-)
(I'm assuming he's based here and having met him at an Edi Do)
ETA: I see a Moderator has already posted something.
(I'm assuming he's based here and having met him at an Edi Do)
ETA: I see a Moderator has already posted something.