Same Day Changes Codeshare Flights
Oct 16, 2018, 12:13 am
#1
Original Poster
Join Date: Jan 2016
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Same Day Changes Codeshare Flights
Just wanted to report here something I didn’t know about free same day changes (SDC) and codeshares and wasn’t clear from the threads I’d read here or the fare rules.
I have previously tried to do a change at an airport from a BA ticketed EI operated flight and was denied. I’d assumed this was because of a policy for these changes only applying to BA tickets on BA metal.
Today (and from the app) I’ve just swapped from BA ticketed BA metal to AY metal for free. I’ve yet to try swapping away from another carrier back to BA but I have the feeling that would work too.
I have previously tried to do a change at an airport from a BA ticketed EI operated flight and was denied. I’d assumed this was because of a policy for these changes only applying to BA tickets on BA metal.
Today (and from the app) I’ve just swapped from BA ticketed BA metal to AY metal for free. I’ve yet to try swapping away from another carrier back to BA but I have the feeling that would work too.
Oct 16, 2018, 1:03 am
#2
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Just wanted to report here something I didn’t know about free same day changes (SDC) and codeshares and wasn’t clear from the threads I’d read here or the fare rules.
I have previously tried to do a change at an airport from a BA ticketed EI operated flight and was denied. I’d assumed this was because of a policy for these changes only applying to BA tickets on BA metal.
Today (and from the app) I’ve just swapped from BA ticketed BA metal to AY metal for free. I’ve yet to try swapping away from another carrier back to BA but I have the feeling that would work too.
I have previously tried to do a change at an airport from a BA ticketed EI operated flight and was denied. I’d assumed this was because of a policy for these changes only applying to BA tickets on BA metal.
Today (and from the app) I’ve just swapped from BA ticketed BA metal to AY metal for free. I’ve yet to try swapping away from another carrier back to BA but I have the feeling that would work too.
Oct 16, 2018, 1:18 am
#3
Join Date: Feb 2007
Location: London, UK
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) I'm not sure what is the official answer but it is doable if you call BA at midnight. Don't try it at HEL airport you will be refused as the ticketing agents have no clue about SDC...
Oct 16, 2018, 2:25 am
#4
Join Date: Aug 2014
Posts: 2,659
Just wanted to report here something I didn’t know about free same day changes (SDC) and codeshares and wasn’t clear from the threads I’d read here or the fare rules.
I have previously tried to do a change at an airport from a BA ticketed EI operated flight and was denied. I’d assumed this was because of a policy for these changes only applying to BA tickets on BA metal.
Today (and from the app) I’ve just swapped from BA ticketed BA metal to AY metal for free. I’ve yet to try swapping away from another carrier back to BA but I have the feeling that would work too.
I have previously tried to do a change at an airport from a BA ticketed EI operated flight and was denied. I’d assumed this was because of a policy for these changes only applying to BA tickets on BA metal.
Today (and from the app) I’ve just swapped from BA ticketed BA metal to AY metal for free. I’ve yet to try swapping away from another carrier back to BA but I have the feeling that would work too.
Oct 16, 2018, 5:02 am
#5
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I might try an SDC to/from EI next week then ... see if this glitch is widespread. Thing is, I don’t see in the fare rules where it says it’s not allowed. IMO BA should be doing everything to make a codeshare look and feel and behave like a real BA flight, the inconsistencies really hack me off, and as a result I avoid them, which presumably is exactly what BA don’t want!
Oct 16, 2018, 5:36 am
#6
Join Date: Jan 2016
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I had succeeded to do SDC on the LHR-HEL route. I booked the BA ticket on the BA metal (because it was much cheaper on BA website) and I was able to change it to the AY A350 plane on the day at midnight without any issue. (Yes then it was a short sleep ) I'm not sure what is the official answer but it is doable if you call BA at midnight. Don't try it at HEL airport you will be refused as the ticketing agents have no clue about SDC...
) I'm not sure what is the official answer but it is doable if you call BA at midnight. Don't try it at HEL airport you will be refused as the ticketing agents have no clue about SDC...
Oct 16, 2018, 12:48 pm
#7
Join Date: Feb 2007
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Hi, yes. In my experience SDC can work sometime online but most of the time it doesn't even if I book it on BA website the ticket. So I just have this habit now to just dial. Usually the agent checks my booking and usually has to send it to ticketing. Then it depends but from 10min to 2 hours the new e-ticket appears and I can check in, etc.
Also bear in mind that you can't really be too picky on the seats usually only 1-2 maybe 3 seats are free on the AY A350. (HEL-LHR)
Also as Anonba said it might be not officially permitted but staff can be confused the way BA implemented SDC. I think BA staff just checks the fare rule itself and if it looks like SDC and the flight has a BA flight number they just do it manually. I think until BA is not including SDC in the proper fare rules there will be confusion as I guess staff has to check the proper rules somewhere else outside of the ticket fare rule itself.
Also I think because AY LHR HEL route using exactly the same terminal as BA and IB as well that could be some explanation why you can do that whilst if it's EI it using a different terminal at LHR... No idea to be honest but goo luck.
Also bear in mind that you can't really be too picky on the seats usually only 1-2 maybe 3 seats are free on the AY A350. (HEL-LHR)
Also as Anonba said it might be not officially permitted but staff can be confused the way BA implemented SDC. I think BA staff just checks the fare rule itself and if it looks like SDC and the flight has a BA flight number they just do it manually. I think until BA is not including SDC in the proper fare rules there will be confusion as I guess staff has to check the proper rules somewhere else outside of the ticket fare rule itself.
Also I think because AY LHR HEL route using exactly the same terminal as BA and IB as well that could be some explanation why you can do that whilst if it's EI it using a different terminal at LHR... No idea to be honest but goo luck.
Last edited by Krisz; Oct 16, 2018 at 12:57 pm
Oct 16, 2018, 3:20 pm
#8
Join Date: Nov 2017
Posts: 3,059
A free same-day-change is only permitted where the change can be made through a revalidation of the ticket, it is not available where it requires a reissue. This means that the call centre agent in the post above could potentially cause difficulties with your itinerary if the ticketing process spots the error and rejects it - something to be aware of.
Oct 24, 2018, 5:55 am
#9
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Another data point — I cannot today make an SDC from BA to EI in the app or on the web. I might call in later.
Oct 24, 2018, 12:22 pm
#12
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Oct 24, 2018, 1:34 pm
#13
Join Date: Aug 2014
Posts: 2,659
There is a set of eligbility criteria available to BA contact centre agents. It is absolutely clear that its only BA operated flights that it can be done on. Free change on the day involves a process that opens up the same booking class on new flight, this can only be done as part of as an automated BA revenue management process it couldnt be done on other carriers.
Oct 24, 2018, 3:10 pm
#14
Join Date: Nov 2017
Posts: 3,059
Yes someone inadvertantly changed your booking for free in error.
There is a set of eligbility criteria available to BA contact centre agents. It is absolutely clear that its only BA operated flights that it can be done on. Free change on the day involves a process that opens up the same booking class on new flight, this can only be done as part of as an automated BA revenue management process it couldnt be done on other carriers.
There is a set of eligbility criteria available to BA contact centre agents. It is absolutely clear that its only BA operated flights that it can be done on. Free change on the day involves a process that opens up the same booking class on new flight, this can only be done as part of as an automated BA revenue management process it couldnt be done on other carriers.
Oct 24, 2018, 3:29 pm
#15
Join Date: Aug 2014
Posts: 2,659
For the record i see the fact that there are set criteria for eligibility more important than it technically being a reval/reissue. Also a lot of people wont understand what the difference is or why a reval would be done versus a reissue.