The missing muffin (WT/WTP catering difference on long haul flights)
Oct 9, 2018, 10:16 am
#1
Original Poster
Join Date: May 2015
Location: London, UK
Programs: BA Silver
Posts: 83
The missing muffin (WT/WTP catering difference on long haul flights)
Further to a recent trip in WTP from ICN (Seoul) to LHR, I noticed passengers in both WTP and WT were provided with a very similar second meal during the flight, in the form of a hot dish accompanied by a fruit salad.
However, those passengers in WT were additionally provided with a muffin as part of this meal, which wasn’t provided to those passengers in WTP.
I wasn’t particularly fussed about missing out on a muffin (saving a few calories!), but it just seemed a little strange that those in a more premium cabin were served a less substantial meal to those in a lower cabin?
Was this a one off event, or is this a systematic feature of long haul catering in WT/WTP?
To be fair, the passengers in WTP had the second meal served on a tray, as opposed to those passengers in WT who got given the meal in a box. Still, not sure this compensates for the lack of a muffin! 😀
However, those passengers in WT were additionally provided with a muffin as part of this meal, which wasn’t provided to those passengers in WTP.
I wasn’t particularly fussed about missing out on a muffin (saving a few calories!), but it just seemed a little strange that those in a more premium cabin were served a less substantial meal to those in a lower cabin?
Was this a one off event, or is this a systematic feature of long haul catering in WT/WTP?
To be fair, the passengers in WTP had the second meal served on a tray, as opposed to those passengers in WT who got given the meal in a box. Still, not sure this compensates for the lack of a muffin! 😀
Oct 9, 2018, 12:01 pm
#4
Join Date: Apr 2015
Location: US/UK - and elsewhere
Programs: BA Gold
Posts: 2,540
Whilst I haven't experienced the muffin deficit, I currently find the WTP meals disappointing - I'm pretty sure I recall a better choice (e.g. beef, chicken or pasta) and it being more CW quality. However it still beats AA PE food... .
Oct 9, 2018, 12:50 pm
#5
Join Date: Mar 2005
Programs: BA Silver
Posts: 152
I had only one experience flying BA WTP returning to LHR from JFK in the morning flight almost one year ago. Breakfast was served after take off - the trays were handed and the crew left to serve the WT cabin leaving us dry for the entire meal.
BA WTP breakfast, morning flight JFK LHR - no coffee or tea for the duration of the meal, only the bottle of water and a mini pack of processed "orange juice".
By the time they came back everyone had finished their food and only then coffee, tea etc. were offered. Almost seven hours later we were handed the most pathetic "meal" I have ever seen on a plane - a miniscule pack with five crisps and a micro Mars bar.
While the seat itself was not bad, the memory of the meal and the "service" around it do not make me want to fly BA WTP again.
BA WTP breakfast, morning flight JFK LHR - no coffee or tea for the duration of the meal, only the bottle of water and a mini pack of processed "orange juice".
By the time they came back everyone had finished their food and only then coffee, tea etc. were offered. Almost seven hours later we were handed the most pathetic "meal" I have ever seen on a plane - a miniscule pack with five crisps and a micro Mars bar.
While the seat itself was not bad, the memory of the meal and the "service" around it do not make me want to fly BA WTP again.
Oct 9, 2018, 4:12 pm
#8
Join Date: Mar 2005
Programs: BA Silver
Posts: 152
Oct 9, 2018, 4:16 pm
#9
Join Date: Mar 2005
Programs: BA Silver
Posts: 152
Hi Britflyer18,
When I said dry I was referring to the tea and coffee that one would expected would have been served with the breakfast meal, not the bottle of water and cuplet that were pre-placed on the tray. In a nutshell, there was only one drink service once the meals had already been eaten.
When I said dry I was referring to the tea and coffee that one would expected would have been served with the breakfast meal, not the bottle of water and cuplet that were pre-placed on the tray. In a nutshell, there was only one drink service once the meals had already been eaten.
Oct 16, 2018, 6:02 am
#10
Join Date: Feb 2018
Posts: 29
Ok, thanks for clearing that up. BA service standards are that tea and coffee are done after a hot breakfast main meal. So if there is a cup on your tray, tea and coffee will follow once all the trays have been delivered to the customer. If no cup then tea and coffee is delivered in a paper/deli cup with the meal. Hope that clears it up for you.
Oct 16, 2018, 9:45 am
#11
Join Date: Dec 2009
Location: Flatland
Programs: AA Lifetime Gold 1MM, BA Gold, UA Peon
Posts: 6,105
The tendency to serve a small ration of tea or coffee right at the end of the meal truly is one of the oddities about BA. In most other ways they're still Beverage Airways especially with the booze, but their parsimony with the caffeinated hot beverages is long-standing - even in the premium cabins.
Oct 17, 2018, 2:34 am
#13
Original Poster
Join Date: May 2015
Location: London, UK
Programs: BA Silver
Posts: 83
Oct 17, 2018, 11:18 am
#14
Join Date: Oct 2012
Location: Helvetia
Programs: AS; BA Silver; UA; HH Diamond; Sprüngli Connaisseur
Posts: 2,910
The tendency to serve a small ration of tea or coffee right at the end of the meal truly is one of the oddities about BA. In most other ways they're still Beverage Airways especially with the booze, but their parsimony with the caffeinated hot beverages is long-standing - even in the premium cabins.
Every time in J, they've been pretty proactive with providing me tea.