Ex-US Fuel Surcharges for F up 50%
#76
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,705
I sent a note to BA about this via ba.com/contactus on Friday and received a call back from customer services this morning. The lady said she had checked and that the increased charges were nothing to do with BA and were new government imposed taxes/fees.
What collective evidence - if any - do we have to the contrary please? I will take it up with them but at the moment I have nothing to present to them. Thanks
What collective evidence - if any - do we have to the contrary please? I will take it up with them but at the moment I have nothing to present to them. Thanks
Ask them to specify what these new government imposed taxes are exactly and see what they claim.
#78
FlyerTalk Evangelist
Join Date: Feb 2004
Location: London
Programs: BA, VS, HH, IHG, MB, MR
Posts: 26,865
But I am not talking about any commercial benefit for airlines in structuring their prices the way they do. And I am not sure why the question 'then why do airlines do it?' is directed to me. I am not the airlines and I do not come up with the way the final price is arrived at. I was making a point strictly from the point of view of a passenger - I don't care what is what in the final price. I assume other passengers do not either. I gave an example of the same US$700 tickets offered by LH and PS. That the former's ticket was 30% the fare and 70% the carrier imposed surcharge, while the latter's was the other way around should not really matter; which is why I asked why some people are so angry about these surcharges and call them dishonest and a ripoff. Reward tickets aside (and it has been for many years now that the frequent flyer currency only replaces the fare part), I don't see how it affects cash bookings at all. Again, I find Lufthansa's price structure a bit ridiculous (really low fares and humongous surcharges), but if their tickets are often the cheapest I don't see what the big deal is. Even with the example of the lost corporate account, as far as I understood, the issue was not that the price was part fare and part surcharge, but that no rebate was given for the surcharge to bring the overall price down to be competitive. People are getting personal with me simply for asking why it matters what the cash price is composed of.
Rebates are a big profit source for professional services business. Company books a 5k flight which you, the client, repays. Except the company gets a fat year end rebate on the base fare which it pockets.
Whether the fare component is 70/30 or 30/70 base and charges makes a big difference here.
#79
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,426
I sent a note to BA about this via ba.com/contactus on Friday and received a call back from customer services this morning. The lady said she had checked and that the increased charges were nothing to do with BA and were new government imposed taxes/fees.
What collective evidence - if any - do we have to the contrary please? I will take it up with them but at the moment I have nothing to present to them. Thanks
What collective evidence - if any - do we have to the contrary please? I will take it up with them but at the moment I have nothing to present to them. Thanks
#80
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
Get yourself the receipt first so you can see first-hand what BA has done and then proceed.
#81
Moderator: British Airways Executive Club
Join Date: Nov 2010
Location: TPA/ABZ
Programs: BA Lifetime Gold. GGL/CCR.
Posts: 13,210
Not only a violation of DOT rules, but creates civil liability for the next lawsuit against a European carrier for marketing its tickets with carrier surcharges denominated as taxes.
Get yourself the receipt first so you can see first-hand what BA has done and then proceed.
Get yourself the receipt first so you can see first-hand what BA has done and then proceed.
#82
Join Date: Jan 2010
Posts: 706
I realize I am shouting into the void, but I do find the YQ prices frustrating with UUA situations too. Yesterday I upgraded a 3-segment itinerary from WT+ to CW and it cost $750/person extra in addition to the Avios portion. As part of the same trip, I upgraded EY AUH-LHR from [cheap] Economy to Business with GuestMiles and no cash surcharge was needed.
#83
Join Date: Nov 2001
Location: SAV/HHH
Programs: BA Lifetime Gold (current GGL), HH Diamond
Posts: 1,292
Here's an eticket receipt taxes and fees breakdown for CW->F UUA round trip JFK-LHR...comparing to the pre-UUA receipt, the only difference is the additional $400 carrier imposed surcharge.
$1510.50 in British Airways fees. $335.66 in actual taxes/airport charges.
$1510.50 in British Airways fees. $335.66 in actual taxes/airport charges.
#84
Ambassador: Emirates Airlines
Join Date: Sep 2004
Location: Manchester, UK
Posts: 18,556
Here's an eticket receipt taxes and fees breakdown for CW->F UUA round trip JFK-LHR...comparing to the pre-UUA receipt, the only difference is the additional $400 carrier imposed surcharge.
$1510.50 in British Airways fees. $335.66 in actual taxes/airport charges.
$1510.50 in British Airways fees. $335.66 in actual taxes/airport charges.
Why are there 2 sets of Carrier Imposed Charges?
#85
Moderator: British Airways Executive Club
Join Date: Nov 2010
Location: TPA/ABZ
Programs: BA Lifetime Gold. GGL/CCR.
Posts: 13,210
Here's an eticket receipt taxes and fees breakdown for CW->F UUA round trip JFK-LHR...comparing to the pre-UUA receipt, the only difference is the additional $400 carrier imposed surcharge.
$1510.50 in British Airways fees. $335.66 in actual taxes/airport charges.
$1510.50 in British Airways fees. $335.66 in actual taxes/airport charges.
#86
Moderator: British Airways Executive Club
Join Date: Nov 2010
Location: TPA/ABZ
Programs: BA Lifetime Gold. GGL/CCR.
Posts: 13,210
#88
Moderator: British Airways Executive Club
Join Date: Nov 2010
Location: TPA/ABZ
Programs: BA Lifetime Gold. GGL/CCR.
Posts: 13,210
#89
Join Date: Nov 2001
Location: SAV/HHH
Programs: BA Lifetime Gold (current GGL), HH Diamond
Posts: 1,292
This started as a paid CW booking. The original receipt included everything except the second carrier charge of $400.
i applied a UUA to F, and this new receipt was the result, showing the additional charge.
Interetingly, my total out of pocket was $2640 per passenger, which I thought was a reasonable deal.
If booked as an F award, it would have cost me $1846.
i applied a UUA to F, and this new receipt was the result, showing the additional charge.
Interetingly, my total out of pocket was $2640 per passenger, which I thought was a reasonable deal.
If booked as an F award, it would have cost me $1846.