BA to close HKG base [confirmed for Cabin Crew]
#121
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The Japan example is relevant because BA tried this before... they shifted LHR-HND to MF and tried hiring Japanese-speaking crew — but as CIHY points out (in post 11 of this thread) it failed since they couldn't hire or keep any decent speakers at the wages they were paying — so why would HKG/Cantonese be any different?
#122
Join Date: Jul 2008
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The Japan example is relevant because BA tried this before... they shifted LHR-HND to MF and tried hiring Japanese-speaking crew — but as CIHY points out (in post 11 of this thread) it failed since they couldn't hire or keep any decent speakers at the wages they were paying — so why would HKG/Cantonese be any different?
Also interesting how it seems you're saying we can't compare HK to Japan but we can compare London to Vancouver (or BA to AC)... And if we do want to compare BA to AC this would be something like staffing YYZ-HND with Rouge crew — wonder how that'd go down lol
Also interesting how it seems you're saying we can't compare HK to Japan but we can compare London to Vancouver (or BA to AC)... And if we do want to compare BA to AC this would be something like staffing YYZ-HND with Rouge crew — wonder how that'd go down lol
If YYZ-HND was Rouged, they'd be going after a different type of passenger, they wouldn't be after the high yielders. So unless BA is switching the route to an LCC/HD aircraft that has a lesser config or something, I can't really say I agree with the comparison.
All I'm saying is, if the numbers work for them, I can't say I disagree with the decision. Maybe it didn't work for Japan, perhaps they have reason to believe something is different for HK. Perhaps it's simply the cost to keep the HK staff and they wanna just roll the dice. I feel bad for the staff, but if I ever fly LHR-HKG, it won't affect me in the least, so if it's good for their business, I've got no issues.
#123
Join Date: Jul 2008
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British Airways axes entire Hong Kong crew ahead of shutting city base
https://sc.mp/2QZrN3h
Article has been updated with statements by the crew. Also noting that at the last analysts briefing BA called out the HKG route as challenging.
https://sc.mp/2QZrN3h
Article has been updated with statements by the crew. Also noting that at the last analysts briefing BA called out the HKG route as challenging.
#125
Join Date: Jul 2008
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I don't really care that BA is doing this, it's just HOW they did it that bothers me. Right at the end of the article it mentions the same thing happening in Singapore with 6 months notice. That's almost overkill imo, but kudos to them for doing it right that time, extra demerit points for having done it right before and STILL doing it wrong this time.
These flights until the end of the month will be interesting. I can only assume there'll be lots of sick calls and some no call no shows. I'm not totally sure what the ratio numbers are, but I'm thinking most airlines don't carry more FAs than they need, so it'll be kinda disastrous for an HK FA to no call no show since it'll sort of strand the plane until someone else can be brought in to operate the flight no? Or would they just boot off whatever number of passengers they need to make the ratio work? My guess is to avoid having that happen, they'll have an extra LHR based FA or two ride along for exactly this situation.
Well, I agree that it's slimy to get publicity THIS way...but are they wrong? They're presumably gonna fill those 100 spots with Britons.
Last edited by drvannostren; Sep 26, 2018 at 9:20 pm
#126
Join Date: Oct 2005
Location: HKG
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Posts: 600
No wonder the service in F was so mediocre on the HKG-LHR Sunday night if rumors were circulating of job losses. Though today’s LHR-SFO was absolutely abysmal.
Pathetic... especially after the whole song and dance celebrating the anniversary of service and commitment to HK about a year.
This bloody airline gets worse and worse by the day.
Pathetic... especially after the whole song and dance celebrating the anniversary of service and commitment to HK about a year.
This bloody airline gets worse and worse by the day.
#127
Join Date: Apr 2013
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Posts: 68
I believe the employment conditions for CX are English and an Asian language though, not necessarily Cantonese.
#128
Join Date: Nov 2017
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Posts: 128
I'm very loyal to BA but the behavior here of the management and the way they delivered this message to the crew so bluntly has shocked me. This is a new low.
There are reports on the Business Traveller forum that crew who had landed in from LHR found out the news on their phones when waiting by the baggage carousel after their flight and were very upset and crying. It's a real disgrace and i feel very sorry for all affected. Appalling HR/People management and really hope the crew can find new roles soon.
There are reports on the Business Traveller forum that crew who had landed in from LHR found out the news on their phones when waiting by the baggage carousel after their flight and were very upset and crying. It's a real disgrace and i feel very sorry for all affected. Appalling HR/People management and really hope the crew can find new roles soon.
#131
Join Date: Sep 2013
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I'm very loyal to BA but the behavior here of the management and the way they delivered this message to the crew so bluntly has shocked me. This is a new low.
There are reports on the Business Traveller forum that crew who had landed in from LHR found out the news on their phones when waiting by the baggage carousel after their flight and were very upset and crying. It's a real disgrace and i feel very sorry for all affected. Appalling HR/People management and really hope the crew can find new roles soon.
There are reports on the Business Traveller forum that crew who had landed in from LHR found out the news on their phones when waiting by the baggage carousel after their flight and were very upset and crying. It's a real disgrace and i feel very sorry for all affected. Appalling HR/People management and really hope the crew can find new roles soon.
#132
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The video others have highlighted was, I think, released at the same time - I'm sure it was playing in the exhibition.
Measured against that fanfare, this is simply a shameful way to behave.
#133
Ambassador, British Airways Executive Club
Join Date: Feb 2008
Location: UK
Posts: 10,128
That letter is truly very bad in my view, very crass and blunt indeed.
In my early 20's I was in the construction industry and it was sometimes the case to be given a weeks notice as it was back then but it was well known. To treat these BA employees, some of whom will have no doubt been with BA for years and years, decades perhaps, is beyond words.
If it was for commercial reasons I can see in business these things happen, however it's the way has been done. The BA brand is most definitely more tarnished in my view in this regard.
Call me cynical in my older age but they seem to be trying to bury this news with much more reported other news in recent days and weeks, far more announcements than usual.
There's a fine balance to being prudent as a company versus actually treating people as real human beings which BA on this particular issue have made a real insensitive mess of.
British Airways Media Centre
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In my early 20's I was in the construction industry and it was sometimes the case to be given a weeks notice as it was back then but it was well known. To treat these BA employees, some of whom will have no doubt been with BA for years and years, decades perhaps, is beyond words.
If it was for commercial reasons I can see in business these things happen, however it's the way has been done. The BA brand is most definitely more tarnished in my view in this regard.
Call me cynical in my older age but they seem to be trying to bury this news with much more reported other news in recent days and weeks, far more announcements than usual.
There's a fine balance to being prudent as a company versus actually treating people as real human beings which BA on this particular issue have made a real insensitive mess of.
British Airways Media Centre
Double Avios Offer
Magical Christmas Market offer
HRH
New Uniform
Osaka Route announcement