Sept 21st 'systems down' for BA at LHR
Sep 21, 2018, 8:40 am
#16
Join Date: Jan 2008
Posts: 3,833
Sep 21, 2018, 8:53 am
#21
Join Date: Oct 2012
Location: London
Programs: BA Gold
Posts: 1,344
The best response is from an IT company though "Has your IT been hacked again? Call us if you need some help..."
Sep 21, 2018, 8:55 am
#23
Join Date: May 2014
Posts: 7,211
From a HQ point of view we started losing internet from around 1300; from 14:00 we completely lost the wi-fi connectivity, and LAN. IT had a message on the fault report line saying that they were experiencing issues and were working on a fix, no ETA. Operational SMS sent about 30' ago says that operational systems are back online.
As to what's causing it, don't know. I've let my team go home and I'll pop down to T5 to see if anyone needs help, but one of the ladies in the team who's on call hasn't been summoned... Yet.
all this is my own opinion & experience, not BA's.
As to what's causing it, don't know. I've let my team go home and I'll pop down to T5 to see if anyone needs help, but one of the ladies in the team who's on call hasn't been summoned... Yet.
all this is my own opinion & experience, not BA's.
Sep 21, 2018, 8:56 am
#24
Join Date: May 2010
Location: Oxon, UK
Programs: Mucci des canapes, Skywards Gold, BAEC Gold, IC Plat Amb, Accor Gold
Posts: 1,948
The LHR departure board available from their website suggests that only 4 BA flights scheduled to depart from T5 after 14.15 have departed (not sure how reliable that data source is but a growing number of unhappy tweets)....
Sep 21, 2018, 9:00 am
#27
Join Date: Mar 2017
Location: Newcastle (NCL)
Programs: BA Silver
Posts: 70
Im sat in NCL lounge now. No mention at check in. 50 min delay > an hour > hour 10 > hour 20 > hour 30... luckily got few hour still to make my QR connection at 2130 from T4. It seems like everytine I turn up for a flight lately, its late.
Sep 21, 2018, 9:03 am
#28
Join Date: Aug 2015
Location: USA
Programs: BA Silver
Posts: 812
