LHR-YYC 788 changed to 789 - Seating?
Sep 13, 2018, 6:48 am
#1
Original Poster
Join Date: Oct 2009
Posts: 36
LHR-YYC 788 changed to 789 - Seating?
Hi,
My husband and I are booked onto LHR-YYC tomorrow (14th). I'm noticing that it looks like this aircraft has changed from 788 to 789. The seat map is currently unavailable on the BA website.
We have paid to book our seats in advance, and I am now somewhat concerned that we will not be allocated the equivalent seats in the new configuration - that we'll end up with seats by the toilets or the first row in the second cabin (so the window seat has to step over the row behind) I've currently booked seats which avoid both of these scenarios.
Can anyone offer any advice? What are the chances of F-cabin being opened - I guess this is load-dependent. Can anyone look at the load for me? What should our tactic be at on-line check-in this evening? If it makes any difference, we booked using Avios and an Amex 2-4-1.
Many thanks for your help.
My husband and I are booked onto LHR-YYC tomorrow (14th). I'm noticing that it looks like this aircraft has changed from 788 to 789. The seat map is currently unavailable on the BA website.
We have paid to book our seats in advance, and I am now somewhat concerned that we will not be allocated the equivalent seats in the new configuration - that we'll end up with seats by the toilets or the first row in the second cabin (so the window seat has to step over the row behind) I've currently booked seats which avoid both of these scenarios.
Can anyone offer any advice? What are the chances of F-cabin being opened - I guess this is load-dependent. Can anyone look at the load for me? What should our tactic be at on-line check-in this evening? If it makes any difference, we booked using Avios and an Amex 2-4-1.
Many thanks for your help.
Sep 13, 2018, 6:52 am
#2
Join Date: Jul 2018
Location: London, UK
Programs: BAEC Gold
Posts: 1,020
Hi,
My husband and I are booked onto LHR-YYC tomorrow (14th). I'm noticing that it looks like this aircraft has changed from 788 to 789. The seat map is currently unavailable on the BA website.
We have paid to book our seats in advance, and I am now somewhat concerned that we will not be allocated the equivalent seats in the new configuration - that we'll end up with seats by the toilets or the first row in the second cabin (so the window seat has to step over the row behind) I've currently booked seats which avoid both of these scenarios.
Can anyone offer any advice? What are the chances of F-cabin being opened - I guess this is load-dependent. Can anyone look at the load for me? What should our tactic be at on-line check-in this evening? If it makes any difference, we booked using Avios and an Amex 2-4-1.
Many thanks for your help.
My husband and I are booked onto LHR-YYC tomorrow (14th). I'm noticing that it looks like this aircraft has changed from 788 to 789. The seat map is currently unavailable on the BA website.
We have paid to book our seats in advance, and I am now somewhat concerned that we will not be allocated the equivalent seats in the new configuration - that we'll end up with seats by the toilets or the first row in the second cabin (so the window seat has to step over the row behind) I've currently booked seats which avoid both of these scenarios.
Can anyone offer any advice? What are the chances of F-cabin being opened - I guess this is load-dependent. Can anyone look at the load for me? What should our tactic be at on-line check-in this evening? If it makes any difference, we booked using Avios and an Amex 2-4-1.
Many thanks for your help.
Sep 13, 2018, 6:53 am
#3
FlyerTalk Evangelist
Join Date: Jul 2002
Programs: Mucci des Hommes Magiques et Magnifiques
Posts: 19,072
All you can do is give BA a call, they maybe able to change your seat as there is a good chance you will have been moved to seats in rows 11-13, otherwise get onto MMB at 18.20.
I am guessing you have seats booked in row 3, the Dirst cabin will not be used?
I am guessing you have seats booked in row 3, the Dirst cabin will not be used?
Sep 13, 2018, 7:24 am
#7
FlyerTalk Evangelist
Join Date: Jul 2002
Programs: Mucci des Hommes Magiques et Magnifiques
Posts: 19,072
So is row 3, the toilets won’t bother you as there is a curtain between the seats and the toilets, to be absolutely honest you will be lucky to get either row.
Have you called BA?
Have you called BA?
Sep 13, 2018, 7:28 am
#8
Join Date: Oct 2000
Location: From and of Boston.
Posts: 4,973
It's (very) possible that last night's diversion of the LHR-YYC flight (to Iqaliut/Frobisher Bay) has something to do with this.
An unwelcome seat assignment, inconvenient as that might well be, is surely the lesser of two evils when compared to a side trip to Canadian Siberia.
An unwelcome seat assignment, inconvenient as that might well be, is surely the lesser of two evils when compared to a side trip to Canadian Siberia.
Sep 13, 2018, 8:05 am
#11
Original Poster
Join Date: Oct 2009
Posts: 36
We were in 3A&B last year on 788 and just the galley behind, no toilet? They were on the other side.
On the phone to BA at the moment and we've been dumped in some random middle seats.
Boeing77W... that's the return flight, we're heading to YYC BA103 which doesn't look overbooked... J9 C0 D0 R0 I0 W9 E0 T0 Y9 B8 H5 K2
M1 L0 V0 S0 N0 Q0 O0 G2 so probably no F Cabin open I guess.
On the phone to BA at the moment and we've been dumped in some random middle seats.
Boeing77W... that's the return flight, we're heading to YYC BA103 which doesn't look overbooked... J9 C0 D0 R0 I0 W9 E0 T0 Y9 B8 H5 K2
M1 L0 V0 S0 N0 Q0 O0 G2 so probably no F Cabin open I guess.
Sep 13, 2018, 11:14 am
#12
Join Date: Nov 2017
Programs: BA, Hilton
Posts: 2,091
Your best "equivalent" seat, which would be 7J/K given that the toilets are on the opposite side in a 789 compared to the original 788. ExpertFlyer is showing these as available at the moment, hopefully BA can put you in them
Since you said you paid for the seats you're entitled to a refund, which you can apply for after you fly.
Sep 16, 2018, 8:33 am
#13
Original Poster
Join Date: Oct 2009
Posts: 36
Just wanted to update on the outcome of the situation. I eventually managed to get BA to reallocate us to 12J&K - at the time I was told this was the only availability for a window seat. As pointed out by Bertie, 7J&K were actually available and I did manage to switch us to these at check-in. Why BA could not have been pro-active in making contact I do not know... as for offering a refund on the pre-booked seats, of course they did not mention this during my telephone contact, and I had to make the first move to have this processed 