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Old Sep 12, 2018, 5:55 am
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Last edit by: EJetter
Club Europe Catering Guide - September 2018 onwards

This thread outlines the new arrangements for Club Europe catering introduced on Wednesday 12 September 2018 based on 5 bands (Express, and Bands 1-4). The main information piece - in terms of timings and the distance zones for the meals can be found in post 1. The following cross references the photos below against the matrix of options. In addition to the photos, some FTers have written extensively on their experiences so there is more to this thread than the pictures. Also note that the menus for LGW routes rotate monthly, whereas LHR routes rotate bi-weekly

Please keep this thread clear for for reviews, menu descriptions, and photos. For chat about the new service arrangements there is a dedicated thread has now been set up for this Club Europe catering opinions and general discussion

Please do not quote photos in this thread.

The previous shorthaul catering guide for Sunday 26 March 2017 to Tuesday 11 September 2018 is now locked, but is to be found here.

Numbers relate to the post number. Vegetarian means the alternative option provided as standard rather than the special meals. The pre-ordered special meals are AVML (Asia-vegetarian), CHML(children meal), DBML (diabetic meal), GFML (gluten free), HNML (Hindu non-vegetarian meal), KSML (Kosher meal), LCML (low calorie meal), LFML (low fat meal), NLML (low-lactose meal), LSML (low salt meal), MOML (Muslim meal), VGML (vegan meal), and VLML (lacto-ovo vegetarian).

There are differences between the offering in/out of LHR, LGW, and BA CityFlyer routes operated from LCY, STN, BRS, BHX, MAN, EDI, and DUB. For BA CityFlyer flights please refer to this guide created by eJetter BA CityFlyer catering guide

Last update: post 1830
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Chef's Chat sheets for:

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Express (LBA, MAN, and JER only. Note JER is classes at express but gets band 1 service)

Breakfast: 176, 289 (KSML), 345 (VLML), 347 (JER), 375, 622, 705, 1063, 1359, 1390 (JER)
Brunch: 813, 987 (AVML), 1066
Lunch: 226, 326, 388 (KSML), 427 (AVML), 553 (KSML), 586, 678, 887, 1014 (JER), 1015, 1128, 1139, 1148 (KSML), 1276, 1351, 1396, 1452, 1456, 1789
Afternoon tea: 103, 176, 643 (LCML), 733, 1038
Dinner: 279, 332 (JER), 359 (AVML), 521, 588, 608, 647, 752, 914, 941, 950, 961, 1006 (KSML), 1014 (JER), 1016, 1026, 1050 (AVML), 1054 (KSML), 1095, 1142 (VLML), 1143 (NLML), 1186 (KSML), 1399 (JER), 1523, 1524 (KSML), 1598

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Band 1 (UK, France, Ireland, BeNeLux, Germany)

Breakfast: 9, 56, 105, 183, 203, 256, 304, 377, 420 (LGW), 445, 452 (VGML), 457 (VGML), 558, 641, 971 (LGW), 1071, 1417, 1424, 1584 (VGML), 1605, 1638, 1748,1758 (LGW), 1810
Brunch: 68, 121, 142, 197, 420, 458, 555, 559, 620 (LCML), 660, 662, 770, 923, 1077 (VGML), 1354, 1410, 1560, 1704, 1747 (LGW), 1755, 1819
Lunch: 16, 142, 147 (VLML), 170 (KSML), 230, 255, 344, 498, 510, 529, 535, 556, 560, 592, 612, 632, 640, 660, 707 (LGW), 713 (KSML), 723, 838, 981 (LGW) (VLML), 1008 (KSML), 1094, 1183 (VGML), 1196, 1222 (VGML), 1223, 1318, 1360, 1461 (VGML), 1475 (LGW), 1539 (LGW) (VLML), 1543, 1709 (LGW), 1778, 1794, 1820 (LGW)
Afternoon tea: 32, 36 (LGW), 71, 90, 104, 123 (LGW), 139 (LCML), 146, 167 (VLML), 207 (KSML), 252, 277, 285, 353 (KSML), 441, 527 (LGW), 557, 739, 783, 831, 907, 976, 1160, 1337 (LGW), 1340, 1343 (VGML), 1382, 1408 (LGW), 1642 (LGW), 1756, 1757, 1804, 1809, 1817
Dinner: 49, 130 (LGW), 142, 642185, 186 (LGW & VLML), 208 (KSML), 225, 225 (LGW), 237, 242, 268, 281, 298, 307 (KSML), 353 (KSML), 367, 436 (AVML), 441, 444, 498, 517 (AVML), 554, 648, 652, 653, 669, 690, 708, 758, 789, 822, 916 (LGW), 917 (LGW), 955 (VGML), 981 (LGW) , 1060, 1070, 1136, 1212 (VGML), 1217, 1218, 1275, 1308 (KSML), 1321, 1358, 1365, 1369, 1529, 1556 (LGW), 1568 (VGML), 1576, 1577, 1617 (LGW), 1638, 1682, 1690, 1703, 1769, 1771, 1778 (VGML), 1788 (VGML), 1812, 1813, 1820 (LGW)

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Band 2 (e.g. Barcelona, Nice, Venice, Prague, Copenhagen)

Breakfast: 8, 269, 309, 329, 400, 576 (KSML), 613, 650 (LGW), 679 (AVML), 914 (AVML), 955 (VGML), 1463, 1655 (LGW)
Brunch: 578, 610, 659, 910
Lunch: 18, 40, 107, 163 (AVML), 235, 421, 431, 504, 578, 614, 760, 894 (VGML), 1243, 1407, 1641 (LGW), 1656 (LGW), 1830
Afternoon tea: 278 (LGW), 306, 362 (KSML), 399, 496 (LGW), 499, 578, 749, 1150, 1191 (AVML), 1204, 1279 (KSML), 1730 (LGW)
Dinner: 155 (AVML), 227, 269, 287, 385, 496 (LGW), 578, 583, 591 (KSML), 593 (LGW), 596 (AVML), 596 (HNML), 794, 875, 910, 925, 937, 940, 982, 1204, 1221 (GFML), 1231 (KSML), 1237, 1238 (AVML), 1720 (LGW), 1774, 1777, 1806, 1830

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Band 3 (e.g. Madrid, Rome, Warsaw, Stockholm)

Breakfast: 57, 171, 418, 507, 631, 677, 762, 956, 1165 (VGML), 1425, 1430, 1443, 1464,1749, 1727, 1749
Rest of the day: 27, 44, 59, 87, 100, 165, 168, 199 (LGW), 200 (LGW), 216, 268, 282, 321 (LGW), 322, 335, 341 (LGW), 343, 350 (LGW), 351 (LGW), 387, 397 (KSML), 398, 400, 419, 429, 435 (AVML), 448 (VGML), 477, 484, 485, 500, 448 (KSML), 551 (LCML), 571 (KSML), 587, 599 (LGW), 619, 649 (KSML), 676, 743 (VLML), 753, 763, 778 (GFML), 780, 803, 806, 816, 854, 880, 882 (LGW), 895, 929, 944, 954, 957, 963, 984, 985, 998 (LFML), 1002, 1017 (LGW), 1035, 1037 (LGW), 1046 (LGW), 1067 (KSML), 1071, 1072, 1074, 1078, 1091, 1097, 1104, 1121, 1126 (LFML), 1127, 1132, 1135, 1145 (KSML), 1151, 1152, 1154 (KSML), 1205, 1220, 1227 (VGML), 1246, 1266, 1269 (LGW), 1272, 1273, 1274, 1323, 1426, 1465 (AVML), 1482, 1504, 1538, 1552, 1561, 1586 (LGW), 1610, 1612, 1620, 1621 (AVML), 1658 (LGW), 1673 (LGW), 1680, 1685, 1687, 1696, 1699 (LGW), 1706, 1718, , 1728, 1731, 1735 (LGW), 1736 (KSML), 1742 (LGW), 1770, 1772, 1773, 1790 (LGW), 1791, 1793, 1796 (LGW), 1805, 1828, 1829

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Band 4 (e.g. Malta, Sofia, Kiev, Istanbul)

Breakfast: 159, 223, 440, 483, 661, 795, 796, 878 (AVML), 898 (LGW), 919 (KSML), 1226
Rest of the day: 61 (LGW), 63 (LGW), 83, 122 (LGW), 129 (LGW), 191 (LGW), 233, 244, 255, 264, 342, 349, 618 (CHML) (LGW), 624, 661, 730 (LGW), 797, 798, 835 (LGW), 836 (LGW), 863 (LGW), 893, 896 (LGW), 897 (LGW), 911 (LGW), 942, 986, 1047, 1141 (CHML), 1149, 1226, 1250 (LGW), 1252 (LGW), 1263, 1277 (LGW), 1280, 1314 (LGW), 1366, 1371, 1450, 1469, 1474, 1484 (LGW), 1497, 1505, 1516, 1520, 1522, 1648, 1661 (LGW), 1662 (LGW), 1681 (LGW), 1722 (LGW) (VGML), 1746 (LGW) (VGML), 1786, 1787, 1811 (LGW)

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Old Nov 4, 2018, 5:52 pm
  #436  
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AMS-LHR, 4 November 2018, 1730d
Band 1 dinner (AVML)




Also of note Pommery to AMS on Saturday, back from AMS on Sunday, and to MAN on Sunday






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Old Nov 4, 2018, 5:56 pm
  #437  
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Originally Posted by nordic
There was some dressing for the salad. The main course looks rather bland but it had a slightly spicy dressing (tomato with chili?). Surprisingly tasty but not great. The cheese course was replaced by vegetables with hummus. The dessert was a pot of fresh fruit and berries. All in all sufficient and rather tasty but not imaginative.

The normal menu looked like the first rotation so the purser I quoted in an earlier post was probably wrong stating that there would be four rotations.
Gosh, that looks pretty punishing to be honest!
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Old Nov 5, 2018, 9:18 am
  #438  
 
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Originally Posted by orbitmic
Gosh, that looks pretty punishing to be honest!
To be honest the friendly crew member offered to change my meal to the normal vegetarian choice in the menu. It would probably have been a wise change. Anyhow the taste was better than the presentation. I think I won’t order this meal again.
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Old Nov 5, 2018, 7:19 pm
  #439  
 
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Originally Posted by nordic


To be honest the friendly crew member offered to change my meal to the normal vegetarian choice in the menu. It would probably have been a wise change. Anyhow the taste was better than the presentation. I think I won’t order this meal again.
Glad he was nice! Good choice on not ordering it again
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Old Nov 6, 2018, 9:29 am
  #440  
 
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Not a good benchmark

Here is our band 4 breakfast.

It didn't know what it was supposed to be and neither did the crew. In fact the CSM who I'm sure was lovely but didn't even know the aircraft had Ben changed when we did commented numerous times on not understanding what the plates were.

This is appatappar the full english.note it's similarity to the veggie option if you remove the pork sausage from the equation.

Will follow up later with the other issues ( including serving a meal to someone who I hope/ presume was at least GGL back in ET before we and many others in CE were served!) But here's the pics anyway..


...

Confused meals, confused cabins, regretfully appalling service
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Old Nov 6, 2018, 12:23 pm
  #441  
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LHR-CDG (Band 1)
Afternoon Tea
October 2018

The three sandwiches were fresh and flavourful, the cake was super sweet but very edible, and the scone (thank the Lord they are back) was delicious. More than enough for a 40 minute flight.



CDG-LHR (Band 1)
Dinner
October 2018

A choice of coronation chicken salad or goat’s cheese tart (I think I heard the latter correctly). I went with the former - absolutely delicious. Not convinced on the need of the slaw starter on such a short sector, but mixed with the sauce from the main salad it was tasty. The bread was much improved over previous attempts. The dessert was very moreish.

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Old Nov 7, 2018, 4:02 am
  #442  
 
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Originally Posted by TWCLAM
Here is our band 4 breakfast.

It didn't know what it was supposed to be and neither did the crew. In fact the CSM who I'm sure was lovely but didn't even know the aircraft had Ben changed when we did commented numerous times on not understanding what the plates were.

This is appatappar the full english.note it's similarity to the veggie option if you remove the pork sausage from the equation.

Will follow up later with the other issues ( including serving a meal to someone who I hope/ presume was at least GGL back in ET before we and many others in CE were served!) But here's the pics anyway..


...
Confused meals, confused cabins, regretfully appalling service
It looks like frittata, which as an egg based dish so breakfast-y?
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Old Nov 7, 2018, 7:08 am
  #443  
 
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@Sealink yes that's what we decided it was as well. The fact it didn't appear on the menu anywhere is a new one on me. I actually like the frittatas in the lounge however I prefer the meal I asked for and failing that at least a meal that's actually in the menu lol.

The reply to my service recovery email to CS was somewhat amusing where I was told I was wrong and such things cant happen backfired on them when I sent the photo and pointed out calling pax who are complaining probably isn't a wise move and I'll expect some extra miles to make up for that as well lmao

Very quick initial response though
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Old Nov 7, 2018, 10:22 am
  #444  
 
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LHR-BSL
Evening flight, Monday 5th November

Flight was 1.5 hours late as a technical fault (well, bird-meets-engine mess on previous landing that was more severe than they first thought) meant we had to swap planes after we'd all boarded. Food was tasty, service was excellent except that the bread was offered after I'd finished my meal. Three rows (12 people) in CE. Y was totally full, due to some issue with an earlier flight. Sorry for the empty little starter salad plate; I forgot to take the photo before tucking in!

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Old Nov 7, 2018, 2:09 pm
  #445  
 
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Band 1 breakfast (third option after the cooked breakfast and cheese omelette) to Berlin from Heathrow. Not bad but not exactly generous with the salmon!
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Old Nov 7, 2018, 7:04 pm
  #446  
 
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Originally Posted by polochick
Band 1 breakfast (third option after the cooked breakfast and cheese omelette) to Berlin from Heathrow. Not bad but not exactly generous with the salmon!
It looks good!
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Old Nov 10, 2018, 12:39 pm
  #447  
 
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Would anybody know please what is the menu on a flight tomorrow from BUD to LHR?
And on Wednesday from LHR to BUD?
My mom is travelling alone in CE and doesn’t speak English.
Thanks!
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Old Nov 10, 2018, 12:50 pm
  #448  
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Vegan meal. Very good indeed. Lentil curry (left) and cauliflower and peas curry (right) with rice. Starter were veggies with guacamole and then got a roll too. Not sure why they serve oatcakes though!



BA799 HEL-LHR on 10NOV VGML
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Old Nov 10, 2018, 2:58 pm
  #449  
 
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Originally Posted by polochick
Not bad but not exactly generous with the salmon!
Or with the caper berries, I love them. I’m sure others will beg to differ!

Overall it looks rather pleasant.
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Old Nov 10, 2018, 5:43 pm
  #450  
 
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Originally Posted by florens
Not sure why they serve oatcakes though!
What did you get instead of the usual cheese? I can’t tell what’s in the little pot.
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