Last edit by: EJetter
Club Europe Catering Guide - September 2018 onwards
This thread outlines the new arrangements for Club Europe catering introduced on Wednesday 12 September 2018 based on 5 bands (Express, and Bands 1-4). The main information piece - in terms of timings and the distance zones for the meals can be found in post 1. The following cross references the photos below against the matrix of options. In addition to the photos, some FTers have written extensively on their experiences so there is more to this thread than the pictures. Also note that the menus for LGW routes rotate monthly, whereas LHR routes rotate bi-weekly
Please keep this thread clear for for reviews, menu descriptions, and photos. For chat about the new service arrangements there is a dedicated thread has now been set up for this Club Europe catering opinions and general discussion
Please do not quote photos in this thread.
The previous shorthaul catering guide for Sunday 26 March 2017 to Tuesday 11 September 2018 is now locked, but is to be found here.
Numbers relate to the post number. Vegetarian means the alternative option provided as standard rather than the special meals. The pre-ordered special meals are AVML (Asia-vegetarian), CHML(children meal), DBML (diabetic meal), GFML (gluten free), HNML (Hindu non-vegetarian meal), KSML (Kosher meal), LCML (low calorie meal), LFML (low fat meal), NLML (low-lactose meal), LSML (low salt meal), MOML (Muslim meal), VGML (vegan meal), and VLML (lacto-ovo vegetarian).
There are differences between the offering in/out of LHR, LGW, and BA CityFlyer routes operated from LCY, STN, BRS, BHX, MAN, EDI, and DUB. For BA CityFlyer flights please refer to this guide created by eJetter BA CityFlyer catering guide
Last update: post 1830
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Chef's Chat sheets for:
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Express (LBA, MAN, and JER only. Note JER is classes at express but gets band 1 service)
Breakfast: 176, 289 (KSML), 345 (VLML), 347 (JER), 375, 622, 705, 1063, 1359, 1390 (JER)
Brunch: 813, 987 (AVML), 1066
Lunch: 226, 326, 388 (KSML), 427 (AVML), 553 (KSML), 586, 678, 887, 1014 (JER), 1015, 1128, 1139, 1148 (KSML), 1276, 1351, 1396, 1452, 1456, 1789
Afternoon tea: 103, 176, 643 (LCML), 733, 1038
Dinner: 279, 332 (JER), 359 (AVML), 521, 588, 608, 647, 752, 914, 941, 950, 961, 1006 (KSML), 1014 (JER), 1016, 1026, 1050 (AVML), 1054 (KSML), 1095, 1142 (VLML), 1143 (NLML), 1186 (KSML), 1399 (JER), 1523, 1524 (KSML), 1598
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Band 1 (UK, France, Ireland, BeNeLux, Germany)
Breakfast: 9, 56, 105, 183, 203, 256, 304, 377, 420 (LGW), 445, 452 (VGML), 457 (VGML), 558, 641, 971 (LGW), 1071, 1417, 1424, 1584 (VGML), 1605, 1638, 1748,1758 (LGW), 1810
Brunch: 68, 121, 142, 197, 420, 458, 555, 559, 620 (LCML), 660, 662, 770, 923, 1077 (VGML), 1354, 1410, 1560, 1704, 1747 (LGW), 1755, 1819
Lunch: 16, 142, 147 (VLML), 170 (KSML), 230, 255, 344, 498, 510, 529, 535, 556, 560, 592, 612, 632, 640, 660, 707 (LGW), 713 (KSML), 723, 838, 981 (LGW) (VLML), 1008 (KSML), 1094, 1183 (VGML), 1196, 1222 (VGML), 1223, 1318, 1360, 1461 (VGML), 1475 (LGW), 1539 (LGW) (VLML), 1543, 1709 (LGW), 1778, 1794, 1820 (LGW)
Afternoon tea: 32, 36 (LGW), 71, 90, 104, 123 (LGW), 139 (LCML), 146, 167 (VLML), 207 (KSML), 252, 277, 285, 353 (KSML), 441, 527 (LGW), 557, 739, 783, 831, 907, 976, 1160, 1337 (LGW), 1340, 1343 (VGML), 1382, 1408 (LGW), 1642 (LGW), 1756, 1757, 1804, 1809, 1817
Dinner: 49, 130 (LGW), 142, 642185, 186 (LGW & VLML), 208 (KSML), 225, 225 (LGW), 237, 242, 268, 281, 298, 307 (KSML), 353 (KSML), 367, 436 (AVML), 441, 444, 498, 517 (AVML), 554, 648, 652, 653, 669, 690, 708, 758, 789, 822, 916 (LGW), 917 (LGW), 955 (VGML), 981 (LGW) , 1060, 1070, 1136, 1212 (VGML), 1217, 1218, 1275, 1308 (KSML), 1321, 1358, 1365, 1369, 1529, 1556 (LGW), 1568 (VGML), 1576, 1577, 1617 (LGW), 1638, 1682, 1690, 1703, 1769, 1771, 1778 (VGML), 1788 (VGML), 1812, 1813, 1820 (LGW)
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Band 2 (e.g. Barcelona, Nice, Venice, Prague, Copenhagen)
Breakfast: 8, 269, 309, 329, 400, 576 (KSML), 613, 650 (LGW), 679 (AVML), 914 (AVML), 955 (VGML), 1463, 1655 (LGW)
Brunch: 578, 610, 659, 910
Lunch: 18, 40, 107, 163 (AVML), 235, 421, 431, 504, 578, 614, 760, 894 (VGML), 1243, 1407, 1641 (LGW), 1656 (LGW), 1830
Afternoon tea: 278 (LGW), 306, 362 (KSML), 399, 496 (LGW), 499, 578, 749, 1150, 1191 (AVML), 1204, 1279 (KSML), 1730 (LGW)
Dinner: 155 (AVML), 227, 269, 287, 385, 496 (LGW), 578, 583, 591 (KSML), 593 (LGW), 596 (AVML), 596 (HNML), 794, 875, 910, 925, 937, 940, 982, 1204, 1221 (GFML), 1231 (KSML), 1237, 1238 (AVML), 1720 (LGW), 1774, 1777, 1806, 1830
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Band 3 (e.g. Madrid, Rome, Warsaw, Stockholm)
Breakfast: 57, 171, 418, 507, 631, 677, 762, 956, 1165 (VGML), 1425, 1430, 1443, 1464,1749, 1727, 1749
Rest of the day: 27, 44, 59, 87, 100, 165, 168, 199 (LGW), 200 (LGW), 216, 268, 282, 321 (LGW), 322, 335, 341 (LGW), 343, 350 (LGW), 351 (LGW), 387, 397 (KSML), 398, 400, 419, 429, 435 (AVML), 448 (VGML), 477, 484, 485, 500, 448 (KSML), 551 (LCML), 571 (KSML), 587, 599 (LGW), 619, 649 (KSML), 676, 743 (VLML), 753, 763, 778 (GFML), 780, 803, 806, 816, 854, 880, 882 (LGW), 895, 929, 944, 954, 957, 963, 984, 985, 998 (LFML), 1002, 1017 (LGW), 1035, 1037 (LGW), 1046 (LGW), 1067 (KSML), 1071, 1072, 1074, 1078, 1091, 1097, 1104, 1121, 1126 (LFML), 1127, 1132, 1135, 1145 (KSML), 1151, 1152, 1154 (KSML), 1205, 1220, 1227 (VGML), 1246, 1266, 1269 (LGW), 1272, 1273, 1274, 1323, 1426, 1465 (AVML), 1482, 1504, 1538, 1552, 1561, 1586 (LGW), 1610, 1612, 1620, 1621 (AVML), 1658 (LGW), 1673 (LGW), 1680, 1685, 1687, 1696, 1699 (LGW), 1706, 1718, , 1728, 1731, 1735 (LGW), 1736 (KSML), 1742 (LGW), 1770, 1772, 1773, 1790 (LGW), 1791, 1793, 1796 (LGW), 1805, 1828, 1829
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Band 4 (e.g. Malta, Sofia, Kiev, Istanbul)
Breakfast: 159, 223, 440, 483, 661, 795, 796, 878 (AVML), 898 (LGW), 919 (KSML), 1226
Rest of the day: 61 (LGW), 63 (LGW), 83, 122 (LGW), 129 (LGW), 191 (LGW), 233, 244, 255, 264, 342, 349, 618 (CHML) (LGW), 624, 661, 730 (LGW), 797, 798, 835 (LGW), 836 (LGW), 863 (LGW), 893, 896 (LGW), 897 (LGW), 911 (LGW), 942, 986, 1047, 1141 (CHML), 1149, 1226, 1250 (LGW), 1252 (LGW), 1263, 1277 (LGW), 1280, 1314 (LGW), 1366, 1371, 1450, 1469, 1474, 1484 (LGW), 1497, 1505, 1516, 1520, 1522, 1648, 1661 (LGW), 1662 (LGW), 1681 (LGW), 1722 (LGW) (VGML), 1746 (LGW) (VGML), 1786, 1787, 1811 (LGW)
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This thread outlines the new arrangements for Club Europe catering introduced on Wednesday 12 September 2018 based on 5 bands (Express, and Bands 1-4). The main information piece - in terms of timings and the distance zones for the meals can be found in post 1. The following cross references the photos below against the matrix of options. In addition to the photos, some FTers have written extensively on their experiences so there is more to this thread than the pictures. Also note that the menus for LGW routes rotate monthly, whereas LHR routes rotate bi-weekly
Please keep this thread clear for for reviews, menu descriptions, and photos. For chat about the new service arrangements there is a dedicated thread has now been set up for this Club Europe catering opinions and general discussion
Please do not quote photos in this thread.
The previous shorthaul catering guide for Sunday 26 March 2017 to Tuesday 11 September 2018 is now locked, but is to be found here.
Numbers relate to the post number. Vegetarian means the alternative option provided as standard rather than the special meals. The pre-ordered special meals are AVML (Asia-vegetarian), CHML(children meal), DBML (diabetic meal), GFML (gluten free), HNML (Hindu non-vegetarian meal), KSML (Kosher meal), LCML (low calorie meal), LFML (low fat meal), NLML (low-lactose meal), LSML (low salt meal), MOML (Muslim meal), VGML (vegan meal), and VLML (lacto-ovo vegetarian).
There are differences between the offering in/out of LHR, LGW, and BA CityFlyer routes operated from LCY, STN, BRS, BHX, MAN, EDI, and DUB. For BA CityFlyer flights please refer to this guide created by eJetter BA CityFlyer catering guide
Last update: post 1830
--------------------------------------------------------------------------------------------------------------------------
Chef's Chat sheets for:
--------------------------------------------------------------------------------------------------------------------------
Express (LBA, MAN, and JER only. Note JER is classes at express but gets band 1 service)
Breakfast: 176, 289 (KSML), 345 (VLML), 347 (JER), 375, 622, 705, 1063, 1359, 1390 (JER)
Brunch: 813, 987 (AVML), 1066
Lunch: 226, 326, 388 (KSML), 427 (AVML), 553 (KSML), 586, 678, 887, 1014 (JER), 1015, 1128, 1139, 1148 (KSML), 1276, 1351, 1396, 1452, 1456, 1789
Afternoon tea: 103, 176, 643 (LCML), 733, 1038
Dinner: 279, 332 (JER), 359 (AVML), 521, 588, 608, 647, 752, 914, 941, 950, 961, 1006 (KSML), 1014 (JER), 1016, 1026, 1050 (AVML), 1054 (KSML), 1095, 1142 (VLML), 1143 (NLML), 1186 (KSML), 1399 (JER), 1523, 1524 (KSML), 1598
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Band 1 (UK, France, Ireland, BeNeLux, Germany)
Breakfast: 9, 56, 105, 183, 203, 256, 304, 377, 420 (LGW), 445, 452 (VGML), 457 (VGML), 558, 641, 971 (LGW), 1071, 1417, 1424, 1584 (VGML), 1605, 1638, 1748,1758 (LGW), 1810
Brunch: 68, 121, 142, 197, 420, 458, 555, 559, 620 (LCML), 660, 662, 770, 923, 1077 (VGML), 1354, 1410, 1560, 1704, 1747 (LGW), 1755, 1819
Lunch: 16, 142, 147 (VLML), 170 (KSML), 230, 255, 344, 498, 510, 529, 535, 556, 560, 592, 612, 632, 640, 660, 707 (LGW), 713 (KSML), 723, 838, 981 (LGW) (VLML), 1008 (KSML), 1094, 1183 (VGML), 1196, 1222 (VGML), 1223, 1318, 1360, 1461 (VGML), 1475 (LGW), 1539 (LGW) (VLML), 1543, 1709 (LGW), 1778, 1794, 1820 (LGW)
Afternoon tea: 32, 36 (LGW), 71, 90, 104, 123 (LGW), 139 (LCML), 146, 167 (VLML), 207 (KSML), 252, 277, 285, 353 (KSML), 441, 527 (LGW), 557, 739, 783, 831, 907, 976, 1160, 1337 (LGW), 1340, 1343 (VGML), 1382, 1408 (LGW), 1642 (LGW), 1756, 1757, 1804, 1809, 1817
Dinner: 49, 130 (LGW), 142, 642185, 186 (LGW & VLML), 208 (KSML), 225, 225 (LGW), 237, 242, 268, 281, 298, 307 (KSML), 353 (KSML), 367, 436 (AVML), 441, 444, 498, 517 (AVML), 554, 648, 652, 653, 669, 690, 708, 758, 789, 822, 916 (LGW), 917 (LGW), 955 (VGML), 981 (LGW) , 1060, 1070, 1136, 1212 (VGML), 1217, 1218, 1275, 1308 (KSML), 1321, 1358, 1365, 1369, 1529, 1556 (LGW), 1568 (VGML), 1576, 1577, 1617 (LGW), 1638, 1682, 1690, 1703, 1769, 1771, 1778 (VGML), 1788 (VGML), 1812, 1813, 1820 (LGW)
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Band 2 (e.g. Barcelona, Nice, Venice, Prague, Copenhagen)
Breakfast: 8, 269, 309, 329, 400, 576 (KSML), 613, 650 (LGW), 679 (AVML), 914 (AVML), 955 (VGML), 1463, 1655 (LGW)
Brunch: 578, 610, 659, 910
Lunch: 18, 40, 107, 163 (AVML), 235, 421, 431, 504, 578, 614, 760, 894 (VGML), 1243, 1407, 1641 (LGW), 1656 (LGW), 1830
Afternoon tea: 278 (LGW), 306, 362 (KSML), 399, 496 (LGW), 499, 578, 749, 1150, 1191 (AVML), 1204, 1279 (KSML), 1730 (LGW)
Dinner: 155 (AVML), 227, 269, 287, 385, 496 (LGW), 578, 583, 591 (KSML), 593 (LGW), 596 (AVML), 596 (HNML), 794, 875, 910, 925, 937, 940, 982, 1204, 1221 (GFML), 1231 (KSML), 1237, 1238 (AVML), 1720 (LGW), 1774, 1777, 1806, 1830
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Band 3 (e.g. Madrid, Rome, Warsaw, Stockholm)
Breakfast: 57, 171, 418, 507, 631, 677, 762, 956, 1165 (VGML), 1425, 1430, 1443, 1464,1749, 1727, 1749
Rest of the day: 27, 44, 59, 87, 100, 165, 168, 199 (LGW), 200 (LGW), 216, 268, 282, 321 (LGW), 322, 335, 341 (LGW), 343, 350 (LGW), 351 (LGW), 387, 397 (KSML), 398, 400, 419, 429, 435 (AVML), 448 (VGML), 477, 484, 485, 500, 448 (KSML), 551 (LCML), 571 (KSML), 587, 599 (LGW), 619, 649 (KSML), 676, 743 (VLML), 753, 763, 778 (GFML), 780, 803, 806, 816, 854, 880, 882 (LGW), 895, 929, 944, 954, 957, 963, 984, 985, 998 (LFML), 1002, 1017 (LGW), 1035, 1037 (LGW), 1046 (LGW), 1067 (KSML), 1071, 1072, 1074, 1078, 1091, 1097, 1104, 1121, 1126 (LFML), 1127, 1132, 1135, 1145 (KSML), 1151, 1152, 1154 (KSML), 1205, 1220, 1227 (VGML), 1246, 1266, 1269 (LGW), 1272, 1273, 1274, 1323, 1426, 1465 (AVML), 1482, 1504, 1538, 1552, 1561, 1586 (LGW), 1610, 1612, 1620, 1621 (AVML), 1658 (LGW), 1673 (LGW), 1680, 1685, 1687, 1696, 1699 (LGW), 1706, 1718, , 1728, 1731, 1735 (LGW), 1736 (KSML), 1742 (LGW), 1770, 1772, 1773, 1790 (LGW), 1791, 1793, 1796 (LGW), 1805, 1828, 1829
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Band 4 (e.g. Malta, Sofia, Kiev, Istanbul)
Breakfast: 159, 223, 440, 483, 661, 795, 796, 878 (AVML), 898 (LGW), 919 (KSML), 1226
Rest of the day: 61 (LGW), 63 (LGW), 83, 122 (LGW), 129 (LGW), 191 (LGW), 233, 244, 255, 264, 342, 349, 618 (CHML) (LGW), 624, 661, 730 (LGW), 797, 798, 835 (LGW), 836 (LGW), 863 (LGW), 893, 896 (LGW), 897 (LGW), 911 (LGW), 942, 986, 1047, 1141 (CHML), 1149, 1226, 1250 (LGW), 1252 (LGW), 1263, 1277 (LGW), 1280, 1314 (LGW), 1366, 1371, 1450, 1469, 1474, 1484 (LGW), 1497, 1505, 1516, 1520, 1522, 1648, 1661 (LGW), 1662 (LGW), 1681 (LGW), 1722 (LGW) (VGML), 1746 (LGW) (VGML), 1786, 1787, 1811 (LGW)
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Club Europe catering | menus, reviews and photos
#271
Join Date: Oct 2005
Programs: BA GGL & GfL, AA LTP, Marriott (sigh) Ambassador, Hilton Diamond
Posts: 3,232
not even cardboard. its like the paper in a litghbulb 'box'
#272
Moderator: British Airways Executive Club
Join Date: Jan 2009
Programs: Battleaxe Alliance
Posts: 22,127
They also used to break up rather easily, especially when soggy, so I usually ended up not using it as a cracker but as a crumble.
#273
Join Date: Jun 2018
Location: Newcastle-upon-Tyne
Programs: BAEC Gold
Posts: 177
Was this taken on Tuesday 2nd October? I was in 1F on the 06:05 on Tuesday - were you anywhere near me?
#274
Join Date: Oct 2004
Location: glasgow, scotland
Programs: BA Executive Club Gold
Posts: 224
is it just me or are the ceramic dishes the hot breakfast is served in smaller than the normal ones too on the night stop returns where they come out on the smaller tray??
#275
Join Date: Jun 2009
Posts: 614
Yes they are in order to be able to pack them into fewer chiller boxes thanks to the reduction in galley space due to densification. (Also why the trays are smaller - uses less trolley space)
#276
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,766
#277
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,766
Band 1 Afternoon tea - ploughman's - rotation 2
LHR-NCL BA1334 scheduled to depart 14:20 (but actually left over an hour late)
The only reason for putting this one online is to show the different dessert on rotation 2. I didn't see the official description but my guess would be something like blackcurrant mousse sundae. Rotation 1 had a small slice of Dundee cake. There were changes to the sandwiches option - in terms of sandwich content rather than style. So this seems to suggest that for breakfast, afternoon tea and possibly brunch combinations, the main dish stays the same for B1 / B2, but there are changes to the side items. Plus the exact omelette option for breakfasts will change between rotations.
LHR-NCL BA1334 scheduled to depart 14:20 (but actually left over an hour late)
The only reason for putting this one online is to show the different dessert on rotation 2. I didn't see the official description but my guess would be something like blackcurrant mousse sundae. Rotation 1 had a small slice of Dundee cake. There were changes to the sandwiches option - in terms of sandwich content rather than style. So this seems to suggest that for breakfast, afternoon tea and possibly brunch combinations, the main dish stays the same for B1 / B2, but there are changes to the side items. Plus the exact omelette option for breakfasts will change between rotations.
#278
Join Date: Mar 2018
Programs: BAEC, Virgin Flying Club
Posts: 127
Band 2 Afternoon Tea
Cheese Ploughman's after a 'few bites'
LGW-OPO
First time taking Club Europe flight from Gatwick so not really got much to compare this with, but I picked the ploughman's (other option was a selection of sandwiches). Quality was definitely lower than what I have previously received travelling from LHR. It was described as a 'Cheese Ploughman's' although the only cheese I could taste was cheddar. Also felt like a small portion, after an hour delay in the lounge and then another hour at the gate/on board was very hungry (hence the picture). There wasn't a lot of flouvour in anything (except the mini cakes & scone).
service was quite slow (or at least it felt like it after waiting 45 mins on the tarmac due to a ATC backlog due to earlier fog. Seemed to be a training flight (confirmed by the CSM later in the flight) with 6 cabin crew on the plane. 4 were working in ET and 2 in CE. Food and drink were run at same time and seemed fairly disjointed starting in row 1, then seeming to miss half of row 2, then skipping us in row 5 to go to row 6 then coming back to us. Took about an hour to receive any service.
The scones went on an ever more crazy journey. Starting in row 1, then jumping around the cabin. The crew member returning to the valley to get drinks each time. We seemed to get our scones (and an offer of bread) about 30 mins after we had been offered food). My other half didn't have any clotted cream on his tray when it arrived (he didn't seem to be alone) so asked for some more to which he was told that there wasn't enough loaded but that they would see if anyone had not touched theirs. He was not impressed.
This is when things improved, one of the cabin crew from ET came to help at the front of the plane - she was a bundle of energy (the perfect BA crew member in my view and seemed to be quite new). She immediately found some cream (after we gave up expecting anything from previous crew member. She also quickly brought some more drinks. The atmosphere quickly changed with a lot of laughing and joking from other passengers (amazing how some crew members can make a huge difference).
In my view the food was not great (not sure if that is any change from LGW) and in pretty small quantities but wine seemed better quality. And when the new crew member arrived was a really good fun flight - almost made up for arriving 2 hours late!
Last edited by sbonathan; Oct 5, 2018 at 4:11 am Reason: Hit send too quickly
#279
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,936
LBA-LHR, 5 October 2018, 1835d
Express dinner
Express dinner
#280
Join Date: Aug 2003
Posts: 1,602
This is almost the band 3 London-bound breakfast but the Stoats bar was replaced by yogurth
Last edited by nordic; Oct 10, 2018 at 12:39 pm
#281
Join Date: Apr 2005
Location: London
Programs: BA Lifetime Gold & GGL & CCR, HH Diam, Bonvoy Titanium, IHG Spire, Tastecard
Posts: 7,549
I also had the beef carpaccio on Thursday evening and also very much enjoyed it.
#282
Join Date: Apr 2005
Location: London
Programs: BA Lifetime Gold & GGL & CCR, HH Diam, Bonvoy Titanium, IHG Spire, Tastecard
Posts: 7,549
this was the sweet and sour chicken (think it was spicy asian chicken actually) on MAD LHR last weekend.
the size of the tray table is particularly noticeable in the Flub cabin.....
the size of the tray table is particularly noticeable in the Flub cabin.....
#283
Join Date: Dec 2007
Posts: 3,589
The reflection of the 'Flamp' on the table, coupled with the Do&Co touches gives this photo an air of TK Business about it
#284
Join Date: Apr 2009
Location: London, UK
Programs: BA Executive Club - Silver (OWS)
Posts: 767
You get a proper starter on TK
#285
Join Date: Oct 2017
Programs: Honors Diamond
Posts: 1,638
BA2956 LGW - GLA afternoon tea
Not sure this picture adds anything to that by C-W-S in post 123 however the salad seems to have gained a couple of olives.
No bread roll or scone offered. Asked about the scone, as did another traveller, and crew seemed to think it either hadn’t been loaded or it wasn’t part of the service on the route, it wasn’t entirely clear which.
Not sure this picture adds anything to that by C-W-S in post 123 however the salad seems to have gained a couple of olives.
No bread roll or scone offered. Asked about the scone, as did another traveller, and crew seemed to think it either hadn’t been loaded or it wasn’t part of the service on the route, it wasn’t entirely clear which.