Sep 12, 2018, 5:55 am

FlyerTalk Forums Expert How-Tos and Guides

Last edit by: EJetter

Club Europe Catering Guide - September 2018 onwards

This thread outlines the new arrangements for Club Europe catering introduced on Wednesday 12 September 2018 based on 5 bands (Express, and Bands 1-4). The main information piece - in terms of timings and the distance zones for the meals can be found in post 1. The following cross references the photos below against the matrix of options. In addition to the photos, some FTers have written extensively on their experiences so there is more to this thread than the pictures. Also note that the menus for LGW routes rotate monthly, whereas LHR routes rotate bi-weekly

Please keep this thread clear for for reviews, menu descriptions, and photos. For chat about the new service arrangements there is a dedicated thread has now been set up for this Club Europe catering opinions and general discussion

Please do not quote photos in this thread.

The previous shorthaul catering guide for Sunday 26 March 2017 to Tuesday 11 September 2018 is now locked, but is to be found here.

Numbers relate to the post number. Vegetarian means the alternative option provided as standard rather than the special meals. The pre-ordered special meals are AVML (Asia-vegetarian), CHML(children meal), DBML (diabetic meal), GFML (gluten free), HNML (Hindu non-vegetarian meal), KSML (Kosher meal), LCML (low calorie meal), LFML (low fat meal), NLML (low-lactose meal), LSML (low salt meal), MOML (Muslim meal), VGML (vegan meal), and VLML (lacto-ovo vegetarian).

There are differences between the offering in/out of LHR, LGW, and BA CityFlyer routes operated from LCY, STN, BRS, BHX, MAN, EDI, and DUB. For BA CityFlyer flights please refer to this guide created by eJetter BA CityFlyer catering guide

Last update: post 1830
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Chef's Chat sheets for:

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Express (LBA, MAN, and JER only. Note JER is classes at express but gets band 1 service)

Breakfast: 176, 289 (KSML), 345 (VLML), 347 (JER), 375, 622, 705, 1063, 1359, 1390 (JER)
Brunch: 813, 987 (AVML), 1066
Lunch: 226, 326, 388 (KSML), 427 (AVML), 553 (KSML), 586, 678, 887, 1014 (JER), 1015, 1128, 1139, 1148 (KSML), 1276, 1351, 1396, 1452, 1456, 1789
Afternoon tea: 103, 176, 643 (LCML), 733, 1038
Dinner: 279, 332 (JER), 359 (AVML), 521, 588, 608, 647, 752, 914, 941, 950, 961, 1006 (KSML), 1014 (JER), 1016, 1026, 1050 (AVML), 1054 (KSML), 1095, 1142 (VLML), 1143 (NLML), 1186 (KSML), 1399 (JER), 1523, 1524 (KSML), 1598

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Band 1 (UK, France, Ireland, BeNeLux, Germany)

Breakfast: 9, 56, 105, 183, 203, 256, 304, 377, 420 (LGW), 445, 452 (VGML), 457 (VGML), 558, 641, 971 (LGW), 1071, 1417, 1424, 1584 (VGML), 1605, 1638, 1748,1758 (LGW), 1810
Brunch: 68, 121, 142, 197, 420, 458, 555, 559, 620 (LCML), 660, 662, 770, 923, 1077 (VGML), 1354, 1410, 1560, 1704, 1747 (LGW), 1755, 1819
Lunch: 16, 142, 147 (VLML), 170 (KSML), 230, 255, 344, 498, 510, 529, 535, 556, 560, 592, 612, 632, 640, 660, 707 (LGW), 713 (KSML), 723, 838, 981 (LGW) (VLML), 1008 (KSML), 1094, 1183 (VGML), 1196, 1222 (VGML), 1223, 1318, 1360, 1461 (VGML), 1475 (LGW), 1539 (LGW) (VLML), 1543, 1709 (LGW), 1778, 1794, 1820 (LGW)
Afternoon tea: 32, 36 (LGW), 71, 90, 104, 123 (LGW), 139 (LCML), 146, 167 (VLML), 207 (KSML), 252, 277, 285, 353 (KSML), 441, 527 (LGW), 557, 739, 783, 831, 907, 976, 1160, 1337 (LGW), 1340, 1343 (VGML), 1382, 1408 (LGW), 1642 (LGW), 1756, 1757, 1804, 1809, 1817
Dinner: 49, 130 (LGW), 142, 642185, 186 (LGW & VLML), 208 (KSML), 225, 225 (LGW), 237, 242, 268, 281, 298, 307 (KSML), 353 (KSML), 367, 436 (AVML), 441, 444, 498, 517 (AVML), 554, 648, 652, 653, 669, 690, 708, 758, 789, 822, 916 (LGW), 917 (LGW), 955 (VGML), 981 (LGW) , 1060, 1070, 1136, 1212 (VGML), 1217, 1218, 1275, 1308 (KSML), 1321, 1358, 1365, 1369, 1529, 1556 (LGW), 1568 (VGML), 1576, 1577, 1617 (LGW), 1638, 1682, 1690, 1703, 1769, 1771, 1778 (VGML), 1788 (VGML), 1812, 1813, 1820 (LGW)

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Band 2 (e.g. Barcelona, Nice, Venice, Prague, Copenhagen)

Breakfast: 8, 269, 309, 329, 400, 576 (KSML), 613, 650 (LGW), 679 (AVML), 914 (AVML), 955 (VGML), 1463, 1655 (LGW)
Brunch: 578, 610, 659, 910
Lunch: 18, 40, 107, 163 (AVML), 235, 421, 431, 504, 578, 614, 760, 894 (VGML), 1243, 1407, 1641 (LGW), 1656 (LGW), 1830
Afternoon tea: 278 (LGW), 306, 362 (KSML), 399, 496 (LGW), 499, 578, 749, 1150, 1191 (AVML), 1204, 1279 (KSML), 1730 (LGW)
Dinner: 155 (AVML), 227, 269, 287, 385, 496 (LGW), 578, 583, 591 (KSML), 593 (LGW), 596 (AVML), 596 (HNML), 794, 875, 910, 925, 937, 940, 982, 1204, 1221 (GFML), 1231 (KSML), 1237, 1238 (AVML), 1720 (LGW), 1774, 1777, 1806, 1830

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Band 3 (e.g. Madrid, Rome, Warsaw, Stockholm)

Breakfast: 57, 171, 418, 507, 631, 677, 762, 956, 1165 (VGML), 1425, 1430, 1443, 1464,1749, 1727, 1749
Rest of the day: 27, 44, 59, 87, 100, 165, 168, 199 (LGW), 200 (LGW), 216, 268, 282, 321 (LGW), 322, 335, 341 (LGW), 343, 350 (LGW), 351 (LGW), 387, 397 (KSML), 398, 400, 419, 429, 435 (AVML), 448 (VGML), 477, 484, 485, 500, 448 (KSML), 551 (LCML), 571 (KSML), 587, 599 (LGW), 619, 649 (KSML), 676, 743 (VLML), 753, 763, 778 (GFML), 780, 803, 806, 816, 854, 880, 882 (LGW), 895, 929, 944, 954, 957, 963, 984, 985, 998 (LFML), 1002, 1017 (LGW), 1035, 1037 (LGW), 1046 (LGW), 1067 (KSML), 1071, 1072, 1074, 1078, 1091, 1097, 1104, 1121, 1126 (LFML), 1127, 1132, 1135, 1145 (KSML), 1151, 1152, 1154 (KSML), 1205, 1220, 1227 (VGML), 1246, 1266, 1269 (LGW), 1272, 1273, 1274, 1323, 1426, 1465 (AVML), 1482, 1504, 1538, 1552, 1561, 1586 (LGW), 1610, 1612, 1620, 1621 (AVML), 1658 (LGW), 1673 (LGW), 1680, 1685, 1687, 1696, 1699 (LGW), 1706, 1718, , 1728, 1731, 1735 (LGW), 1736 (KSML), 1742 (LGW), 1770, 1772, 1773, 1790 (LGW), 1791, 1793, 1796 (LGW), 1805, 1828, 1829

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Band 4 (e.g. Malta, Sofia, Kiev, Istanbul)

Breakfast: 159, 223, 440, 483, 661, 795, 796, 878 (AVML), 898 (LGW), 919 (KSML), 1226
Rest of the day: 61 (LGW), 63 (LGW), 83, 122 (LGW), 129 (LGW), 191 (LGW), 233, 244, 255, 264, 342, 349, 618 (CHML) (LGW), 624, 661, 730 (LGW), 797, 798, 835 (LGW), 836 (LGW), 863 (LGW), 893, 896 (LGW), 897 (LGW), 911 (LGW), 942, 986, 1047, 1141 (CHML), 1149, 1226, 1250 (LGW), 1252 (LGW), 1263, 1277 (LGW), 1280, 1314 (LGW), 1366, 1371, 1450, 1469, 1474, 1484 (LGW), 1497, 1505, 1516, 1520, 1522, 1648, 1661 (LGW), 1662 (LGW), 1681 (LGW), 1722 (LGW) (VGML), 1746 (LGW) (VGML), 1786, 1787, 1811 (LGW)

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Club Europe catering | menus, reviews and photos

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Sep 23, 2018, 6:29 am

#196

BA_MAN1

Join Date: Sep 2018

Posts: 21

Quote:

Originally Posted by PUCCI GALORE

I think that he was unlucky with 12 rows of Club. That potentially means 48 passengers which is a lot. Just out of curiosity - how did your friend know how many rows of Club there were? Since I have not flown on Band 3 catering route for a while, it strikes me that Afternoon tea would be served at the time that this is scheduled to depart - so it may be that no drinks are offered before tea? I really do not know, but others here will. In any event I do not know when he is coming home - but on the 29th there are 7 Rows but that may change to 6 and a week later there are 4 - again others will confirm or deny that. Either way I think that 12 rows is a huge Club load.

ALC from LGW enjoys the same popularity FWIW.

Thanks for the responses and the welcome all :-)

He knew there was 12 rows at the time he chose his seat (24 hours before departure). I think he had limited choice but got row 7, but was originally allocated a row further back, I believe. I have flown this route before and indeed had a drinks round and menus, and yes it is EF crew. I have been ‘lucky’ with fairly consistent service and very good to excellent crew both MF and EF on my recent travels, to the point I have several forward bookings with BA all in club, all via LHR from MAN. The flight had a slight delay and had the now usual ‘band 3’ Service which was a choice of 2 hots and a salad. I appreciate 12 rows is large, but he isn’t a seasoned club traveller, so it’s hard to manage someone’s expectations on cabin size. It’s just one of those things I guess, but he said the crew completed the service relatively quickly then shut the curtain rarely to be seen again. I just felt slightly embarrassed because I encouraged him to part with his hard earned cash to fly BA club as I’d been so impressed with them lately.

Can I just say this forum has been great and truly informative, it’s been so useful and I have enjoyed reading it over the last few months. :-)

PUCCI GALORE, corporate-wage-slave, T8191 and 2 others like this.

Last edited by BA_MAN1; Sep 23, 2018 at 7:09 am Reason: Grammat

Sep 23, 2018, 8:20 am

#197

aks120

Moderator: British Airways Executive Club

Join Date: Jul 2008

Location: Scotland & London

Programs: BA GGL, IHG Diamond Ambassador, Hilton Diamond, Hyatt Globalist, Mucci des Salons Ouvrants

Posts: 3,020

Brunch on Band 1 AMS-LHR

This was my brunch coming back today from Amsterdam. It was very tasty - a definite step up from previous. The quiche was extremely popular apparently - there was also a salmon dish and the ploughmans on offer.

Regards

aks120

Genius1, corporate-wage-slave, T8191 and 1 others like this.

Sep 23, 2018, 10:27 am

#198

Emma Cocker

Join Date: Jan 2017

Posts: 40

Quote:

Originally Posted by BA_MAN1

My friend just flew LHR-MJV yesterday, 12 rows of club. Apparently no drinks round or menus offered. Has anyone else had this ‘modification’ to the service on band 3s/4s? I’ve just earned bronze status and will reach silver shortly, for the first time in 10 years. These inconsistencies in service/catering when paying top dollar for business class put me off! Was he just unlucky?

same happened on our recent LGW-ACE flight. I prefer a drinks service before food and I definitely preferred to have a menu rather than making an on the spot decision. On the return (yesterday) we had said drinks service, but still no menus. Was too hungry to take pictures but the choices were a) massaman beef curry, b) macaroni cheese and c) chicken ceaser salad. I had the pasta (nice, if a little watery) and hubby had the curry (he liked it). Starter was the disappointingly miniscule antipasti- it's tasty, but ridiculously small.

Slightly off topic, but the crew on both of these flights were exceptional. Best CE experience to date. Unfortunately as a lowly bronze, I have no way of highlighting this, other than a Twitter message to BA.

Sep 23, 2018, 10:28 am

#199

volar

Join Date: Jan 2017

Location: London

Programs: BA Gold

Posts: 845

LGW-SVQ (Seville), 21/09 16.30 departure.

This was the ‘rest of day’ meal for this band 3 flight. Same menu as post #191 - this is the chicken casserole option. It was very nice, as was the new presentation. I particularly liked the packet of crackers - no more soggy oat cakes - and Netherend Farm butter. Cheese could use some chutney or maybe bring back the quince jelly, otherwise no complaints at all and every morsel eaten. New wines are good too.

orbitmic and corporate-wage-slave like this.

Last edited by volar; Sep 23, 2018 at 2:52 pm Reason: Correcting airport code

Sep 23, 2018, 2:56 pm

#200

volar

Join Date: Jan 2017

Location: London

Programs: BA Gold

Posts: 845

And the return, SVQ-LGW 23/09 19.55

Choice of beef massaman curry, macaroni cheese (I think) or chicken cesar salad. I went for the curry. Excellent crew this time, drinks run before the meal then trays hand-served from the galley. Coffee and tea proactively offered (the new coffee is a big improvement) and plentiful drinks topups.

corporate-wage-slave likes this.

Sep 23, 2018, 4:17 pm

#201

Prospero

Moderator: British Airways Executive Club, Iberia Airlines, Airport Lounges and Environmentally Friendly Travel

Original Poster

Join Date: Jan 2003

Location: London, UK

Posts: 22,210

I have added abstract diagrams and general meal descriptions for each Band at the bottom of post 1.

The Express offering is still to be filled and I'll add that as soon I get a sufficient understanding on the options offered for each service category. Any insight from our LBA/MAN regulars would be greatly appreciated

orbitmic likes this.

Sep 23, 2018, 4:26 pm

#202

Gastrocnemius

Join Date: Jun 2014

Location: Leeds, UK

Programs: Mucci, BAEC GGL/CCR, Hilton Diamond, IHG Diamond Ambassador, Stena Gold

Posts: 1,086

Quote:

Originally Posted by Prospero

I'll see what I can glean on Tuesday!

Prospero likes this.

Sep 23, 2018, 4:28 pm

#203

Dicksbits

Join Date: Jul 2014

Location: Buckinghamshire

Programs: BAEC Gold Guest List, Hilton Honours Diamond, Accor Gold

Posts: 2,303

LHR-DUB (Wed 19th Sep). This was a SPML (veggie)

Sep 23, 2018, 4:37 pm

#204

PUCCI GALORE

Fontaine d'honneur du Flyertalk

Join Date: Jul 2001

Location: Morbihan, France

Programs: Reine des Muccis de Pucci; Foreign Elitist (according to others)

Posts: 19,164

Quote:

Originally Posted by Prospero

I have added abstract diagrams and general meal descriptions for each Band at the bottom of post 1.

Thjis is most helpful - Thank You - this cannot have taken 5 minutes and it is good of you to devote your time to helping the rest of us.

Now, I may be thick - but you have put Bands 3 and 4 together. Is there a difference between the offerings that I am not seeing here?

orbitmic likes this.

Sep 23, 2018, 4:44 pm

#205

Prospero

Moderator: British Airways Executive Club, Iberia Airlines, Airport Lounges and Environmentally Friendly Travel

Original Poster

Join Date: Jan 2003

Location: London, UK

Posts: 22,210

Quote:

Originally Posted by PUCCI GALORE

As far as I can make out what we receive on our trays on Band 3 flights match those on Band 4 flights. I believe there are a few nuances which differentiate the bands such as when we receive our much needed GnTs

Sep 23, 2018, 4:52 pm

#206

PUCCI GALORE

Fontaine d'honneur du Flyertalk

Join Date: Jul 2001

Location: Morbihan, France

Programs: Reine des Muccis de Pucci; Foreign Elitist (according to others)

Posts: 19,164

Quote:

Originally Posted by Prospero

Indeed Dear! I was always one who got the drinks out fast. After dealing with airports, the Boarding Circus, Taxi and Take Off no matter what was consumed in the Lounge, people want a drink. The whole process is stressful. Get them a drink quickly and the rest will sort itself out pretty much. In Europe - because of the stupid customs bondage rules - we could never offer drinks on the ground. A matter that, if we were delayed with doors shut, I honoured in the breach rather than the observance on more than one occasion.

Nevertheless, I do find it strange that they have seeming homogenised Bands 3 and 4. By definition they could do the pre September change service as there is sufficient time even with a large Club load. Strange.

Sep 23, 2018, 5:33 pm

#207

KARFA

Ambassador, British Airways; FlyerTalk Posting Legend

Join Date: Apr 2012

Location: Leeds, UK

Programs: BA GGL/CCR, GfL, HH Diamond

Posts: 42,886

GLA-LGW, 22 Feb 208, 1605d
Band 1 KSML afternoon tea

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Sep 23, 2018, 5:34 pm

#208

KARFA

Ambassador, British Airways; FlyerTalk Posting Legend

Join Date: Apr 2012

Location: Leeds, UK

Programs: BA GGL/CCR, GfL, HH Diamond

Posts: 42,886

LGW-AMS, 22 September 2018, 1910d
Band 1 KSML dinner

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Last edited by KARFA; Sep 29, 2018 at 5:30 am

Sep 23, 2018, 5:46 pm

#209

KARFA

Ambassador, British Airways; FlyerTalk Posting Legend

Join Date: Apr 2012

Location: Leeds, UK

Programs: BA GGL/CCR, GfL, HH Diamond

Posts: 42,886

Quote:

Originally Posted by Dicksbits

LHR-DUB (Wed 19th Sep). This was a SPML (veggie)

Could I just check what this was for wiki purposes? Was this just the vegetarian offering from the trolley which is normally available or was this a pre-ordered special meal? In terms of vegetarian special meal options there is AVML (Asia-vegetarian), VGML (vegan meal), and VLML (lacto-ovo vegetarian).

Thanks

Sep 24, 2018, 12:44 am

#210

Tobias-UK

Ambassador, British Airways Executive Club, easyJet and Ryanair

Join Date: Sep 2011

Location: UK/Las Vegas

Programs: BA Gold (GGL/CCR)

Posts: 15,914

Quote:

Originally Posted by Prospero

With the exception of breakfast, the Express service appears exactly the same as Band 1. I’m still trying to work out what choices there are - I’ve had a choice of 3 dishes on lunch service, but only 2 on dinner service. There is a choice at brunch and afternoon tea - I’ve not done a breakfast flight yet.

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