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Old Sep 12, 2018, 5:55 am
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Last edit by: EJetter
Club Europe Catering Guide - September 2018 onwards

This thread outlines the new arrangements for Club Europe catering introduced on Wednesday 12 September 2018 based on 5 bands (Express, and Bands 1-4). The main information piece - in terms of timings and the distance zones for the meals can be found in post 1. The following cross references the photos below against the matrix of options. In addition to the photos, some FTers have written extensively on their experiences so there is more to this thread than the pictures. Also note that the menus for LGW routes rotate monthly, whereas LHR routes rotate bi-weekly

Please keep this thread clear for for reviews, menu descriptions, and photos. For chat about the new service arrangements there is a dedicated thread has now been set up for this Club Europe catering opinions and general discussion

Please do not quote photos in this thread.

The previous shorthaul catering guide for Sunday 26 March 2017 to Tuesday 11 September 2018 is now locked, but is to be found here.

Numbers relate to the post number. Vegetarian means the alternative option provided as standard rather than the special meals. The pre-ordered special meals are AVML (Asia-vegetarian), CHML(children meal), DBML (diabetic meal), GFML (gluten free), HNML (Hindu non-vegetarian meal), KSML (Kosher meal), LCML (low calorie meal), LFML (low fat meal), NLML (low-lactose meal), LSML (low salt meal), MOML (Muslim meal), VGML (vegan meal), and VLML (lacto-ovo vegetarian).

There are differences between the offering in/out of LHR, LGW, and BA CityFlyer routes operated from LCY, STN, BRS, BHX, MAN, EDI, and DUB. For BA CityFlyer flights please refer to this guide created by eJetter BA CityFlyer catering guide

Last update: post 1830
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Chef's Chat sheets for:

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Express (LBA, MAN, and JER only. Note JER is classes at express but gets band 1 service)

Breakfast: 176, 289 (KSML), 345 (VLML), 347 (JER), 375, 622, 705, 1063, 1359, 1390 (JER)
Brunch: 813, 987 (AVML), 1066
Lunch: 226, 326, 388 (KSML), 427 (AVML), 553 (KSML), 586, 678, 887, 1014 (JER), 1015, 1128, 1139, 1148 (KSML), 1276, 1351, 1396, 1452, 1456, 1789
Afternoon tea: 103, 176, 643 (LCML), 733, 1038
Dinner: 279, 332 (JER), 359 (AVML), 521, 588, 608, 647, 752, 914, 941, 950, 961, 1006 (KSML), 1014 (JER), 1016, 1026, 1050 (AVML), 1054 (KSML), 1095, 1142 (VLML), 1143 (NLML), 1186 (KSML), 1399 (JER), 1523, 1524 (KSML), 1598

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Band 1 (UK, France, Ireland, BeNeLux, Germany)

Breakfast: 9, 56, 105, 183, 203, 256, 304, 377, 420 (LGW), 445, 452 (VGML), 457 (VGML), 558, 641, 971 (LGW), 1071, 1417, 1424, 1584 (VGML), 1605, 1638, 1748,1758 (LGW), 1810
Brunch: 68, 121, 142, 197, 420, 458, 555, 559, 620 (LCML), 660, 662, 770, 923, 1077 (VGML), 1354, 1410, 1560, 1704, 1747 (LGW), 1755, 1819
Lunch: 16, 142, 147 (VLML), 170 (KSML), 230, 255, 344, 498, 510, 529, 535, 556, 560, 592, 612, 632, 640, 660, 707 (LGW), 713 (KSML), 723, 838, 981 (LGW) (VLML), 1008 (KSML), 1094, 1183 (VGML), 1196, 1222 (VGML), 1223, 1318, 1360, 1461 (VGML), 1475 (LGW), 1539 (LGW) (VLML), 1543, 1709 (LGW), 1778, 1794, 1820 (LGW)
Afternoon tea: 32, 36 (LGW), 71, 90, 104, 123 (LGW), 139 (LCML), 146, 167 (VLML), 207 (KSML), 252, 277, 285, 353 (KSML), 441, 527 (LGW), 557, 739, 783, 831, 907, 976, 1160, 1337 (LGW), 1340, 1343 (VGML), 1382, 1408 (LGW), 1642 (LGW), 1756, 1757, 1804, 1809, 1817
Dinner: 49, 130 (LGW), 142, 642185, 186 (LGW & VLML), 208 (KSML), 225, 225 (LGW), 237, 242, 268, 281, 298, 307 (KSML), 353 (KSML), 367, 436 (AVML), 441, 444, 498, 517 (AVML), 554, 648, 652, 653, 669, 690, 708, 758, 789, 822, 916 (LGW), 917 (LGW), 955 (VGML), 981 (LGW) , 1060, 1070, 1136, 1212 (VGML), 1217, 1218, 1275, 1308 (KSML), 1321, 1358, 1365, 1369, 1529, 1556 (LGW), 1568 (VGML), 1576, 1577, 1617 (LGW), 1638, 1682, 1690, 1703, 1769, 1771, 1778 (VGML), 1788 (VGML), 1812, 1813, 1820 (LGW)

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Band 2 (e.g. Barcelona, Nice, Venice, Prague, Copenhagen)

Breakfast: 8, 269, 309, 329, 400, 576 (KSML), 613, 650 (LGW), 679 (AVML), 914 (AVML), 955 (VGML), 1463, 1655 (LGW)
Brunch: 578, 610, 659, 910
Lunch: 18, 40, 107, 163 (AVML), 235, 421, 431, 504, 578, 614, 760, 894 (VGML), 1243, 1407, 1641 (LGW), 1656 (LGW), 1830
Afternoon tea: 278 (LGW), 306, 362 (KSML), 399, 496 (LGW), 499, 578, 749, 1150, 1191 (AVML), 1204, 1279 (KSML), 1730 (LGW)
Dinner: 155 (AVML), 227, 269, 287, 385, 496 (LGW), 578, 583, 591 (KSML), 593 (LGW), 596 (AVML), 596 (HNML), 794, 875, 910, 925, 937, 940, 982, 1204, 1221 (GFML), 1231 (KSML), 1237, 1238 (AVML), 1720 (LGW), 1774, 1777, 1806, 1830

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Band 3 (e.g. Madrid, Rome, Warsaw, Stockholm)

Breakfast: 57, 171, 418, 507, 631, 677, 762, 956, 1165 (VGML), 1425, 1430, 1443, 1464,1749, 1727, 1749
Rest of the day: 27, 44, 59, 87, 100, 165, 168, 199 (LGW), 200 (LGW), 216, 268, 282, 321 (LGW), 322, 335, 341 (LGW), 343, 350 (LGW), 351 (LGW), 387, 397 (KSML), 398, 400, 419, 429, 435 (AVML), 448 (VGML), 477, 484, 485, 500, 448 (KSML), 551 (LCML), 571 (KSML), 587, 599 (LGW), 619, 649 (KSML), 676, 743 (VLML), 753, 763, 778 (GFML), 780, 803, 806, 816, 854, 880, 882 (LGW), 895, 929, 944, 954, 957, 963, 984, 985, 998 (LFML), 1002, 1017 (LGW), 1035, 1037 (LGW), 1046 (LGW), 1067 (KSML), 1071, 1072, 1074, 1078, 1091, 1097, 1104, 1121, 1126 (LFML), 1127, 1132, 1135, 1145 (KSML), 1151, 1152, 1154 (KSML), 1205, 1220, 1227 (VGML), 1246, 1266, 1269 (LGW), 1272, 1273, 1274, 1323, 1426, 1465 (AVML), 1482, 1504, 1538, 1552, 1561, 1586 (LGW), 1610, 1612, 1620, 1621 (AVML), 1658 (LGW), 1673 (LGW), 1680, 1685, 1687, 1696, 1699 (LGW), 1706, 1718, , 1728, 1731, 1735 (LGW), 1736 (KSML), 1742 (LGW), 1770, 1772, 1773, 1790 (LGW), 1791, 1793, 1796 (LGW), 1805, 1828, 1829

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Band 4 (e.g. Malta, Sofia, Kiev, Istanbul)

Breakfast: 159, 223, 440, 483, 661, 795, 796, 878 (AVML), 898 (LGW), 919 (KSML), 1226
Rest of the day: 61 (LGW), 63 (LGW), 83, 122 (LGW), 129 (LGW), 191 (LGW), 233, 244, 255, 264, 342, 349, 618 (CHML) (LGW), 624, 661, 730 (LGW), 797, 798, 835 (LGW), 836 (LGW), 863 (LGW), 893, 896 (LGW), 897 (LGW), 911 (LGW), 942, 986, 1047, 1141 (CHML), 1149, 1226, 1250 (LGW), 1252 (LGW), 1263, 1277 (LGW), 1280, 1314 (LGW), 1366, 1371, 1450, 1469, 1474, 1484 (LGW), 1497, 1505, 1516, 1520, 1522, 1648, 1661 (LGW), 1662 (LGW), 1681 (LGW), 1722 (LGW) (VGML), 1746 (LGW) (VGML), 1786, 1787, 1811 (LGW)

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Old Sep 15, 2018, 4:27 am
  #121  
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Band 1 Brunch
MUC-LHR BA949 10:35 hrs

A nearly full flight, 102 out of 108 ET seats taken, and 13 in Club out of 16 possible. Four MF cabin crew, but just the CSM operated CE, again from the galley. A319 G-EUPR. He was joined by 2 crew members after they had completed the BoB run.

I was given a three way choice of smoked salmon, the cold meat and cheese plate or the quiche option. Here is the salmon, which the CSM thought had been loaded in error. Not the most generous serving of fish but fine for this flight duration, one of the longer Band 1 sectors.
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Old Sep 15, 2018, 4:48 am
  #122  
 
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Had a LGW /NAP long flight the week before new catering then CTA / LGW on launch day so was able to compare Old with New. On the return the CSM was buzzing about gleefully announcing the new offering to all. No beer had been loaded but we have buckets of champagne he said also. I chose the same Beef curry main on both flights and I missed the smoked salmon starter which I loved. The little pot of olives chesse etc on the main tray is very poor for a band 4 flight. The wine in quarter bottles were better esp the white Sau Blanc and easier to acquire extra of from galley!! There was no pre meal drink service but this might be because it was a late night departure! I see the overall diff on these particular flights as being minor and if pushed preferred older service. Have CE flights ex LHR next month so can compare further.
CTA -LGW
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Old Sep 15, 2018, 10:14 am
  #123  
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Gatwick Band 1 Afternoon Tea
LGW-EDI BA2944 15:45 hrs.

A nearly full flight from Gatwick to Edinburgh brings my flying week to an end. Gatwick uses Alpha Catering rather than Do&Co, and there are some differences.

Three cabin crew for an A319 with 1 spare seat in Club, 3 spare in ET,. 19 passengers in CE with just the CSM serving.

Unlike post 36 upthread, we definitely got the Rodda’s clotted cream, thank goodness. The choice was the same as LHR, sandwiches or Ploughman's. I went for the latter and as was the case previously the Scotch egg on LHR turns into a kind of sausage roll out of Gatwick. It's edible but that is the most enthusiasm I can muster.



The scones aren't as good, but luckily they aren't the mini scones that LGW used to have some years ago, it's a full sized version now. They are drier and more crumbly than the Do&Co offering. There is less fruit in the LGW version, but for the plain scone the gap is smaller. Which also means there were plenty of scones left for “seconds”.

Still it is a good improvement on the previous offering.
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Last edited by corporate-wage-slave; Sep 15, 2018 at 11:43 am
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Old Sep 15, 2018, 12:19 pm
  #124  
 
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Nice to LGW Band 2 dinner flight. Will upload pictures whenever I can.

Salmon and Potato cold starter
Chicken salad with lettuce and Potatoes
Summer crumble pudding

served with hot bread

Too many potatoes for my liking but 7 rows of club with two empty and two cabin crew serving. Drinks run at same time and one later one.
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Old Sep 15, 2018, 1:03 pm
  #125  
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Originally Posted by corporate-wage-slave
[B]
A nearly full flight from Gatwick to Edinburgh brings my flying week to an end.
Glad to see you actially get a day off to tend to the sheep!
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Old Sep 15, 2018, 1:20 pm
  #126  
 
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Originally Posted by T8191
Glad to see you actially get a day off to tend to the sheep!
Isn't it pheasant season soon? Keep an eye out for a brace passing to the CSM soon!
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Old Sep 15, 2018, 2:53 pm
  #127  
 
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Not sure if the wiki questions have been answered for Band 3, but on LHR-ARN today:
  • Special meals are available
  • Printed menus (this is guesswork but we'll find out soon enough ) Yes
  • Wine served in quarter sized bottles or perhaps full size bottles. Can anyone confirm? Quarter bottles
  • Champagne served in full size bottles Yes
After a Band 1 and a Band 3 today, and with the loss of the full starter on Band 3 which could be seen as a negative, I do see the changes as a step in the right direction. Breakfast on NCL-LHR was good. and the Band 3 lunch was more than substantial. The Purser on the ARN flight was equally pleased with the changes (particularly the demise of the panini) and encouraged tasting both of the reds, which I do see as an improvement and now know to pick the Bordeaux over the Malbec for my preference.
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Old Sep 15, 2018, 8:33 pm
  #128  
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Originally Posted by LTN Phobia
I was actually expecting the salad option to be the last remaining option, so I asked when probably about the last 25% of the meal service if there was any salad option remaining for me to have a look at (not to eat - I'd already had mine).

To my amazement, they had already run out of the salad option.
It appears to have been pretty popular. (It was a Caesar salad with chicken.) The others were beef or vegetarian option, and beef seemed to be the most popular option although I suspect they loaded more beef than others.

I honestly thought that the salad would be the least popular. Maybe the flight being at lunch time contributed to the popularity of the salad.
I'm actually not surprised. My experience of the old CW service is that the main course salad was often running out. In other cases though, there were some left after the main meal and I managed to get one instead of the dreaded afternoon tea. In fact, the salad is still often my choice in F but they are also a lot more substantia and even then I know they are polarising with people resenting only getting cold food on long flights. Moreover, in the old CW, it would almost never happen only one dish would be left and here, because there is always an element of randomness with relatively small numbers, I have no doubt there will be case where some people will have no other choice than the salad even though it will run out on some other services.
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Old Sep 16, 2018, 2:22 am
  #129  
 
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LGW-ACE yesterday. Pretty full club cabin with 8 rows and only 2 empty seats. Crew were very good, one of the most proactive I've had in a while. It was slightly odd that the starter tray was served about an hour into the flight with the first drinks round. No nuts, just straight into the main event? I don't know whether this is because it's a lunchtime flight or whether it shouldn't have been done this way, but we did get nuts and another round of drinks about an hour before landing?

Anyway, there were no menus and the main meal choices were chicken casserole, chicken arribiata or chicken pasta salad, so god help you if you don't like chicken! The chicken casserole was really tasty, one of the best CE meals I've had. And the chocolate cherry pudding was lovely. Bread was good, cheese was good but although tasty, the size of the antipasti starter was poor. One black olive, one green olive, a stuffed pepper, one caper and a couple of lumps of feta cheese does not make a starter! Wine was served in quarter bottles, 2 choices of red and 2 choices of white. Champagne served from full size bottles. The crew were complaining about wine glasses only being loaded on the trays, so if you wanted some later in the flight it had to be served in tumblers - something which CC seemed quite upset about!

All in, we enjoyed the food but were glad we had eaten in the lounge!
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Old Sep 16, 2018, 4:11 am
  #130  
 
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First Band 1 dinner for me since relaunch on BA2765 AMS-LGW.


A choice of chicken salad or feta salad. I opted for the chicken, with a starter of salmon on potato wedges in a (possibly) peppery dressing and some crisp spring onions. Strangely, the potato, dressing and spring onion from the starter made a second appearance on the chicken dish, with the addition of some lettuce, olives and a cherry tomato. Dessert was an apple and blackberry crumble, served in a genuine glass dish. I thought this was a little bland.

New coffee mug, but the Union Coffee has not apparently made it to LGW yet.

Overall, a step up from the last incarnation of CE catering to and from LGW with a decent-size piece of chicken that was definitely sufficient for a short evening hop, with a little bit of pasta and some soup a couple of hours earlier in the lounge in AMS.
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Old Sep 16, 2018, 4:54 am
  #131  
 
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Originally Posted by Mapman
First Band 1 dinner for me since relaunch on BA2765 AMS-LGW.

A choice of chicken salad or feta salad. I opted for the chicken, with a starter of salmon on potato wedges in a (possibly) peppery dressing and some crisp spring onions. Strangely, the potato, dressing and spring onion from the starter made a second appearance on the chicken dish, with the addition of some lettuce, olives and a cherry tomato. Dessert was an apple and blackberry crumble, served in a genuine glass dish. I thought this was a little bland.
I note the starter there does look nicer and indeed a bit more substantial than the very small antipasti on the longer bands seen above.
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Old Sep 16, 2018, 5:48 am
  #132  
 
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Originally Posted by Mapman
First Band 1 dinner for me since relaunch on BA2765 AMS-LGW.


A choice of chicken salad or feta salad. I opted for the chicken, with a starter of salmon on potato wedges in a (possibly) peppery dressing and some crisp spring onions. Strangely, the potato, dressing and spring onion from the starter made a second appearance on the chicken dish, with the addition of some lettuce, olives and a cherry tomato. Dessert was an apple and blackberry crumble, served in a genuine glass dish. I thought this was a little bland.

New coffee mug, but the Union Coffee has not apparently made it to LGW yet.

Overall, a step up from the last incarnation of CE catering to and from LGW with a decent-size piece of chicken that was definitely sufficient for a short evening hop, with a little bit of pasta and some soup a couple of hours earlier in the lounge in AMS.
A side issue really but I find the pasta in the AMS lounge incredibly oily.
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Old Sep 16, 2018, 6:14 am
  #133  
 
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Sorry no photos but most of the dishes have been shown already. BA428 LHR-AMS this morning, breakfast there was a choice of Full English, Vegetarian Omlette or Salmon. I’m not sure cold cuts was mentioned as well? Anyway, I went with the Omlette which came with diced tomatoes, I think. Omelette had spinach in and tasted very good. Small pot of fruit which looks loads better than the sorry plate used to get.

I was on a B-2-B and had a return ticket in economy on BA429. I got upgraded at the gate along with quite a lot of others I think. I wasn’t going to have anything but took one for the team and went with the Feta, Spinach and Mushroom quiche. Came with lettuce, an carrot and a yellow looking carrot (no idea what!) some broccoli and pickle. Very nice in my book. The other choice was the cold cuts. Both plate came with a pot of fruit and a yoghurt pot with raspberries and some seeds.

What I was impressed about, with all the upgrades, it seemed to be fully catered. That’s rows 1-9 on a 767. There was maybe a few who declined I guess.
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Old Sep 16, 2018, 6:18 am
  #134  
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Originally Posted by Ldnn1


I note the starter there does look nicer and indeed a bit more substantial than the very small antipasti on the longer bands seen above.
Starter is really confusing! What we heard was salad for band 1 (and apparently 3 and 4) and upgraded starter with protein (prawn or salmon etc) for band 2. Yet we saw an earlier post with NCE getting the coleslaw and now one with band 1 getting the salmon! Seems to be a bit of "combine stuff as you go along" I guess...
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Old Sep 16, 2018, 8:57 am
  #135  
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Originally Posted by orbitmic
Starter is really confusing! What we heard was salad for band 1 (and apparently 3 and 4) and upgraded starter with protein (prawn or salmon etc) for band 2. Yet we saw an earlier post with NCE getting the coleslaw and now one with band 1 getting the salmon! Seems to be a bit of "combine stuff as you go along" I guess...
Is it all about menu balance?

Light starter, heavier main, sort of thing?

I haven’t bothered to analyse in detail, just very happy with our Band 4 ex-MLA.
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