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Old Sep 12, 2018, 5:55 am
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Last edit by: EJetter
Club Europe Catering Guide - September 2018 onwards

This thread outlines the new arrangements for Club Europe catering introduced on Wednesday 12 September 2018 based on 5 bands (Express, and Bands 1-4). The main information piece - in terms of timings and the distance zones for the meals can be found in post 1. The following cross references the photos below against the matrix of options. In addition to the photos, some FTers have written extensively on their experiences so there is more to this thread than the pictures. Also note that the menus for LGW routes rotate monthly, whereas LHR routes rotate bi-weekly

Please keep this thread clear for for reviews, menu descriptions, and photos. For chat about the new service arrangements there is a dedicated thread has now been set up for this Club Europe catering opinions and general discussion

Please do not quote photos in this thread.

The previous shorthaul catering guide for Sunday 26 March 2017 to Tuesday 11 September 2018 is now locked, but is to be found here.

Numbers relate to the post number. Vegetarian means the alternative option provided as standard rather than the special meals. The pre-ordered special meals are AVML (Asia-vegetarian), CHML(children meal), DBML (diabetic meal), GFML (gluten free), HNML (Hindu non-vegetarian meal), KSML (Kosher meal), LCML (low calorie meal), LFML (low fat meal), NLML (low-lactose meal), LSML (low salt meal), MOML (Muslim meal), VGML (vegan meal), and VLML (lacto-ovo vegetarian).

There are differences between the offering in/out of LHR, LGW, and BA CityFlyer routes operated from LCY, STN, BRS, BHX, MAN, EDI, and DUB. For BA CityFlyer flights please refer to this guide created by eJetter BA CityFlyer catering guide

Last update: post 1830
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Chef's Chat sheets for:

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Express (LBA, MAN, and JER only. Note JER is classes at express but gets band 1 service)

Breakfast: 176, 289 (KSML), 345 (VLML), 347 (JER), 375, 622, 705, 1063, 1359, 1390 (JER)
Brunch: 813, 987 (AVML), 1066
Lunch: 226, 326, 388 (KSML), 427 (AVML), 553 (KSML), 586, 678, 887, 1014 (JER), 1015, 1128, 1139, 1148 (KSML), 1276, 1351, 1396, 1452, 1456, 1789
Afternoon tea: 103, 176, 643 (LCML), 733, 1038
Dinner: 279, 332 (JER), 359 (AVML), 521, 588, 608, 647, 752, 914, 941, 950, 961, 1006 (KSML), 1014 (JER), 1016, 1026, 1050 (AVML), 1054 (KSML), 1095, 1142 (VLML), 1143 (NLML), 1186 (KSML), 1399 (JER), 1523, 1524 (KSML), 1598

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Band 1 (UK, France, Ireland, BeNeLux, Germany)

Breakfast: 9, 56, 105, 183, 203, 256, 304, 377, 420 (LGW), 445, 452 (VGML), 457 (VGML), 558, 641, 971 (LGW), 1071, 1417, 1424, 1584 (VGML), 1605, 1638, 1748,1758 (LGW), 1810
Brunch: 68, 121, 142, 197, 420, 458, 555, 559, 620 (LCML), 660, 662, 770, 923, 1077 (VGML), 1354, 1410, 1560, 1704, 1747 (LGW), 1755, 1819
Lunch: 16, 142, 147 (VLML), 170 (KSML), 230, 255, 344, 498, 510, 529, 535, 556, 560, 592, 612, 632, 640, 660, 707 (LGW), 713 (KSML), 723, 838, 981 (LGW) (VLML), 1008 (KSML), 1094, 1183 (VGML), 1196, 1222 (VGML), 1223, 1318, 1360, 1461 (VGML), 1475 (LGW), 1539 (LGW) (VLML), 1543, 1709 (LGW), 1778, 1794, 1820 (LGW)
Afternoon tea: 32, 36 (LGW), 71, 90, 104, 123 (LGW), 139 (LCML), 146, 167 (VLML), 207 (KSML), 252, 277, 285, 353 (KSML), 441, 527 (LGW), 557, 739, 783, 831, 907, 976, 1160, 1337 (LGW), 1340, 1343 (VGML), 1382, 1408 (LGW), 1642 (LGW), 1756, 1757, 1804, 1809, 1817
Dinner: 49, 130 (LGW), 142, 642185, 186 (LGW & VLML), 208 (KSML), 225, 225 (LGW), 237, 242, 268, 281, 298, 307 (KSML), 353 (KSML), 367, 436 (AVML), 441, 444, 498, 517 (AVML), 554, 648, 652, 653, 669, 690, 708, 758, 789, 822, 916 (LGW), 917 (LGW), 955 (VGML), 981 (LGW) , 1060, 1070, 1136, 1212 (VGML), 1217, 1218, 1275, 1308 (KSML), 1321, 1358, 1365, 1369, 1529, 1556 (LGW), 1568 (VGML), 1576, 1577, 1617 (LGW), 1638, 1682, 1690, 1703, 1769, 1771, 1778 (VGML), 1788 (VGML), 1812, 1813, 1820 (LGW)

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Band 2 (e.g. Barcelona, Nice, Venice, Prague, Copenhagen)

Breakfast: 8, 269, 309, 329, 400, 576 (KSML), 613, 650 (LGW), 679 (AVML), 914 (AVML), 955 (VGML), 1463, 1655 (LGW)
Brunch: 578, 610, 659, 910
Lunch: 18, 40, 107, 163 (AVML), 235, 421, 431, 504, 578, 614, 760, 894 (VGML), 1243, 1407, 1641 (LGW), 1656 (LGW), 1830
Afternoon tea: 278 (LGW), 306, 362 (KSML), 399, 496 (LGW), 499, 578, 749, 1150, 1191 (AVML), 1204, 1279 (KSML), 1730 (LGW)
Dinner: 155 (AVML), 227, 269, 287, 385, 496 (LGW), 578, 583, 591 (KSML), 593 (LGW), 596 (AVML), 596 (HNML), 794, 875, 910, 925, 937, 940, 982, 1204, 1221 (GFML), 1231 (KSML), 1237, 1238 (AVML), 1720 (LGW), 1774, 1777, 1806, 1830

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Band 3 (e.g. Madrid, Rome, Warsaw, Stockholm)

Breakfast: 57, 171, 418, 507, 631, 677, 762, 956, 1165 (VGML), 1425, 1430, 1443, 1464,1749, 1727, 1749
Rest of the day: 27, 44, 59, 87, 100, 165, 168, 199 (LGW), 200 (LGW), 216, 268, 282, 321 (LGW), 322, 335, 341 (LGW), 343, 350 (LGW), 351 (LGW), 387, 397 (KSML), 398, 400, 419, 429, 435 (AVML), 448 (VGML), 477, 484, 485, 500, 448 (KSML), 551 (LCML), 571 (KSML), 587, 599 (LGW), 619, 649 (KSML), 676, 743 (VLML), 753, 763, 778 (GFML), 780, 803, 806, 816, 854, 880, 882 (LGW), 895, 929, 944, 954, 957, 963, 984, 985, 998 (LFML), 1002, 1017 (LGW), 1035, 1037 (LGW), 1046 (LGW), 1067 (KSML), 1071, 1072, 1074, 1078, 1091, 1097, 1104, 1121, 1126 (LFML), 1127, 1132, 1135, 1145 (KSML), 1151, 1152, 1154 (KSML), 1205, 1220, 1227 (VGML), 1246, 1266, 1269 (LGW), 1272, 1273, 1274, 1323, 1426, 1465 (AVML), 1482, 1504, 1538, 1552, 1561, 1586 (LGW), 1610, 1612, 1620, 1621 (AVML), 1658 (LGW), 1673 (LGW), 1680, 1685, 1687, 1696, 1699 (LGW), 1706, 1718, , 1728, 1731, 1735 (LGW), 1736 (KSML), 1742 (LGW), 1770, 1772, 1773, 1790 (LGW), 1791, 1793, 1796 (LGW), 1805, 1828, 1829

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Band 4 (e.g. Malta, Sofia, Kiev, Istanbul)

Breakfast: 159, 223, 440, 483, 661, 795, 796, 878 (AVML), 898 (LGW), 919 (KSML), 1226
Rest of the day: 61 (LGW), 63 (LGW), 83, 122 (LGW), 129 (LGW), 191 (LGW), 233, 244, 255, 264, 342, 349, 618 (CHML) (LGW), 624, 661, 730 (LGW), 797, 798, 835 (LGW), 836 (LGW), 863 (LGW), 893, 896 (LGW), 897 (LGW), 911 (LGW), 942, 986, 1047, 1141 (CHML), 1149, 1226, 1250 (LGW), 1252 (LGW), 1263, 1277 (LGW), 1280, 1314 (LGW), 1366, 1371, 1450, 1469, 1474, 1484 (LGW), 1497, 1505, 1516, 1520, 1522, 1648, 1661 (LGW), 1662 (LGW), 1681 (LGW), 1722 (LGW) (VGML), 1746 (LGW) (VGML), 1786, 1787, 1811 (LGW)

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Old Sep 14, 2018, 11:53 am
  #106  
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I do like a ploughmans but why on earth do they put the pickle/chutney on the plate (or on the same bowl as the cheese in pics upthread).

I loathe pickle and I'm not the only one. just put a sachet of it on the plate so people can choose!

Oh and battenburg should be yellow marzipan!
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Old Sep 14, 2018, 12:29 pm
  #107  
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PRG - LHR 14th Sept. BA863 CE (Band 2)

Lunch menu as 13:45 departure. CE had 3 rows but only 8 people so a nice small cabin and relaxed service. CSM (so WW crew?) and one other staff member served the cabin. Great service obviously as nearly 2 hours and 2 staff with only 8 of us...

Meal choices were apparently (didn't see the other choices so can't confirm) 1) Roast Beef plate (which I had and has already been posted), 2) Chicken Caesar Salad (also posted) and 3) a Courgette salad...I will do a lot for FT but I draw the line at a Courgette salad (when I'm hungry at least)...only 8 meals loaded apparently and I did ask afterwards if there were any others leftover that I could get a picture of but alas everyone decided to eat. (only 3 roast beef loaded, btw).

Coffee was indeed good and drinkable now, I like the tactile feel of the new mug with the raised profile it provides around the circumference when not using the handle.

Pics for those interested. (I found the amount of roast beef quite good and the side salad was also tasty as plenty of flavours in there.)



Roast Beef lunch option


Coffee cup detail

My only very slight gripe would be that there were no warm options for those that would want this.

Safe travels.

Last edited by BotB; Sep 14, 2018 at 12:39 pm
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Old Sep 14, 2018, 1:35 pm
  #108  
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That Beef looks lovely. A pot of horseradish, a bottle of Shiraz and a second roll and I would have been away!!

Cheers, BotB ^
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Old Sep 14, 2018, 1:39 pm
  #109  
 
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I await orbitmic's view on the above. To me it looks like a pretty reasonable meal for a NCE length route, but I can understand the preference for a more substantial hot dish. Also note BotB's comment that only 3 beef loaded out of 8 meals for 8 pax - clearly could lead to disappointment.
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Old Sep 14, 2018, 1:51 pm
  #110  
 
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Originally Posted by corporate-wage-slave
[For the record I am ... a *former* IAG shareholder]
!
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Old Sep 14, 2018, 1:59 pm
  #111  
 
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Just had the below on a MAN-LHR flight. Way better then 2 weeks ago

Last edited by n4ynx; Sep 15, 2018 at 8:35 am Reason: forgot to add picture
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Old Sep 14, 2018, 2:30 pm
  #112  
 
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In one of the band 4 pictures by Uncle T ( sorry, I do not remember the numbets in the user name) there was a 1/4 bottle of Castelnau. Is it a LGW way? I remember reading that band 3/4 would continue having champagne served using the big bottles. Well, I prefer the smaller bottles.
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Old Sep 14, 2018, 3:14 pm
  #113  
 
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Just flown LHR to AMS ; choice of the beef salad or goats cheese and beetroot ; service started about half way through flight

one drink offered

bread was forgotten at initial delivery came round far too late

2 crew for 5 rows of Club

all felt a bit half hearted compared with JER a few weeks previously
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Old Sep 14, 2018, 5:33 pm
  #114  
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Originally Posted by BotB
PRG - LHR 14th Sept. BA863 CE (Band 2)

Lunch menu as 13:45 departure. CE had 3 rows but only 8 people so a nice small cabin and relaxed service. CSM (so WW crew?) and one other staff member served the cabin. Great service obviously as nearly 2 hours and 2 staff with only 8 of us...

Meal choices were apparently (didn't see the other choices so can't confirm) 1) Roast Beef plate (which I had and has already been posted), 2) Chicken Caesar Salad (also posted) and 3) a Courgette salad...I will do a lot for FT but I draw the line at a Courgette salad (when I'm hungry at least)...only 8 meals loaded apparently and I did ask afterwards if there were any others leftover that I could get a picture of but alas everyone decided to eat. (only 3 roast beef loaded, btw).

Coffee was indeed good and drinkable now, I like the tactile feel of the new mug with the raised profile it provides around the circumference when not using the handle.

Pics for those interested. (I found the amount of roast beef quite good and the side salad was also tasty as plenty of flavours in there.)

Roast Beef lunch option

My only very slight gripe would be that there were no warm options for those that would want this.

Safe travels.
The part that puzzles me here is that I thought that the sole differentiator between bands 1 and 2 is that band 2 was supposed to get a nicer starter with a protein element (like one prawn). Yet, here you are band 2 and are getting the same coleslaw as band 1.... I wonder if the caterers are not understanding their own band r if I am the one not understanding them...
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Old Sep 14, 2018, 5:49 pm
  #115  
 
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Originally Posted by T8191
That Beef looks lovely. A pot of horseradish, a bottle of Shiraz and a second roll and I would have been away!!

Cheers, BotB ^
+1, horseradish or some nice mustard and I would be an even more very happy camper with that.
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Old Sep 14, 2018, 7:14 pm
  #116  
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Originally Posted by Ldnn1
I await orbitmic's view on the above. To me it looks like a pretty reasonable meal for a NCE length route, but I can understand the preference for a more substantial hot dish. Also note BotB's comment that only 3 beef loaded out of 8 meals for 8 pax - clearly could lead to disappointment.
At the moment I'm not due a CE for a little while but will comment. My intuitive reaction is that this is still a bit weak for band 2 but I'll reserve judgement till I try the actual thing. On the face of it, it now seems closer to LH quantities and style on similar route lengths, though still well below AF offerings for which hot food starts kicking in for significantly shorter flights.

As mentioned in an earlier post about loadings (3 beef salads for 8 pax or more), I also worry about people on band 4 being limited to the band 1 meal+cheese once the hot options have run out.
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Old Sep 14, 2018, 11:23 pm
  #117  
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Originally Posted by T8191
That Beef looks lovely. A pot of horseradish, a bottle of Shiraz and a second roll and I would have been away!!

Cheers, BotB ^
It was excellent. They did go through a few times asking if anyone wanted a second roll or further drinks...can't help with the Shiraz though!

Originally Posted by Ldnn1
I await orbitmic's view on the above. To me it looks like a pretty reasonable meal for a NCE length route, but I can understand the preference for a more substantial hot dish. Also note BotB's comment that only 3 beef loaded out of 8 meals for 8 pax - clearly could lead to disappointment.
It did (lead to disappointment). I didn't overhear everything but I believe there was a Gold in row 3 (F side) and although the CSM did greet the golds in row 1A and 3F, they may have forgotten to take 3F's choice before serving the rest of the cabin (or IIRC, at first 3F said they weren't hungry...) In any case, there was some back and forth as I believe the poor chap was only left with the Courgette salad as the other two options were gone by that stage and after a bit of back and forth, he did get something in addition to/other than that (but I believe it may have been one of the pilots meals (or bits taken from one) as I heard the cabin crew say one of pilots wasn't hungry and didn't want a meal)...I may have got that wrong and obviously wasn't privy to the whole conversation but just happened to hear snippets. Sit in row 1 or row 2 if you want roast beef I'd suggest.

Originally Posted by orbitmic
The part that puzzles me here is that I thought that the sole differentiator between bands 1 and 2 is that band 2 was supposed to get a nicer starter with a protein element (like one prawn). Yet, here you are band 2 and are getting the same coleslaw as band 1.... I wonder if the caterers are not understanding their own band r if I am the one not understanding them...
That puzzled me as well as from what I could see, the roast beef and the chicken caesar were the exact same meals as Band 1. I promise I didn't eat a prawn out of my starter before the pic! (Maybe the cabin crew did? ) I'm joking about the crew bit before anyone becomes outraged! Wonder if this was a mistake or Band 1 and 2 are the same but just with a third option?

Originally Posted by Forever in Seattle
+1, horseradish or some nice mustard and I would be an even more very happy camper with that.
Oh yes, if there had been a spot of mustard with that it would have been perfect. ^

Originally Posted by orbitmic
At the moment I'm not due a CE for a little while but will comment. My intuitive reaction is that this is still a bit weak for band 2 but I'll reserve judgement till I try the actual thing. On the face of it, it now seems closer to LH quantities and style on similar route lengths, though still well below AF offerings for which hot food starts kicking in for significantly shorter flights.

As mentioned in an earlier post about loadings (3 beef salads for 8 pax or more), I also worry about people on band 4 being limited to the band 1 meal+cheese once the hot options have run out.
Agree, this was very much in line with what I've been getting with LH/OS meals in J EU SH flights...so very pleased with the change personally.

Definitely worth sitting in row 1 or 2 for food choice it seems though, especially for longer band 3 or 4 flights.

Safe travels everyone. Off to VIE in two weeks in CE so will see what that brings...
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Old Sep 14, 2018, 11:41 pm
  #118  
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Originally Posted by orbitmic
I also worry about people on band 4 being limited to the band 1 meal+cheese once the hot options have run out.
I was actually expecting the salad option to be the last remaining option, so I asked when probably about the last 25% of the meal service if there was any salad option remaining for me to have a look at (not to eat - I'd already had mine).

To my amazement, they had already run out of the salad option.
It appears to have been pretty popular. (It was a Caesar salad with chicken.) The others were beef or vegetarian option, and beef seemed to be the most popular option although I suspect they loaded more beef than others.

I honestly thought that the salad would be the least popular. Maybe the flight being at lunch time contributed to the popularity of the salad.
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Old Sep 15, 2018, 1:54 am
  #119  
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Originally Posted by T8191
That Beef looks lovely. A pot of horseradish, a bottle of Shiraz and a second roll and I would have been away!!
The roast beef salad is (or should be) served on Tartar sauce base, which has mustard and I think some horseradish in it, but I suspect one would wish to turn up the heat a few more notches.
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Old Sep 15, 2018, 2:01 am
  #120  
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Originally Posted by corporate-wage-slave
The roast beef salad is (or should be) served on Tartar sauce base, which has mustard and I think some horseradish in it, but I suspect one would wish to turn up the heat a few more notches.
Indeed, (in my case) the sauce is under the roast beef and while it complemented the beef, it had no kick or 'spice' to speak of in my opinion.
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