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Club Europe catering | menus, reviews and photos

Club Europe catering | menus, reviews and photos

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Old Mar 21, 19, 9:55 am   -   Wikipost
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Club Europe Catering Guide - September 2018 onwards

This thread outlines the new arrangements for Club Europe catering introduced on Wednesday 12 September 2018 based on 5 bands (Express, and Bands 1-4). The main information piece - in terms of timings and the distance zones for the meals can be found in post 1. The following cross references the photos below against the matrix of options. In addition to the photos, some FTers have written extensively on their experiences so there is more to this thread than the pictures. Also note that the menus for LGW routes rotate monthly, whereas LHR routes rotate bi-weekly

Please keep this thread clear for for reviews, menu descriptions, and photos. For chat about the new service arrangements there is a dedicated thread has now been set up for this Club Europe catering opinions and general discussion

Please do not quote photos in this thread.

The previous shorthaul catering guide for Sunday 26 March 2017 to Tuesday 11 September 2018 is now locked, but is to be found here.

Numbers relate to the post number. Vegetarian means the alternative option provided as standard rather than the special meals. The pre-ordered special meals are AVML (Asia-vegetarian), CHML(children meal), DBML (diabetic meal), GFML (gluten free), HNML (Hindu non-vegetarian meal), KSML (Kosher meal), LCML (low calorie meal), LFML (low fat meal), NLML (low-lactose meal), LSML (low salt meal), MOML (Muslim meal), VGML (vegan meal), and VLML (lacto-ovo vegetarian).

There are differences between the offering in/out of LHR, LGW, and BA CityFlyer routes operated from LCY, STN, BRS, BHX, MAN, EDI, and DUB. For BA CityFlyer flights please refer to this guide created by zappomatic BA CityFlyer catering guide

Last update: post 743
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Chef's Chat sheets for:

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Express (LBA, MAN, and JER only. Note JER is classes at express but gets band 1 service)

Breakfast: 176, 289 (KSML), 345 (VLML), 347 (JER), 375, 622, 705
Brunch:
Lunch: 226, 326, 388 (KSML), 427 (AVML), 553 (KSML), 586, 678
Afternoon tea: 103, 176, 643 (LCML), 733
Dinner: 279, 332 (JER), 359 (AVML), 521, 588, 608, 647

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Band 1 (UK, France, Ireland, BeNeLux, Germany)

Breakfast: 9, 56, 105, 183, 203, 256, 304, 377, 420 (LGW), 445, 452 (VGML), 457 (VGML), 558, 641
Brunch: 68, 121, 142, 197, 420, 458, 555, 559, 620 (LCML), 660, 662
Lunch: 16, 142, 147 (VLML), 170 (KSML), 230, 255, 344, 498, 510, 529, 535, 556, 560, 592, 612, 632, 640, 660, 707 (LGW), 713 (KSML), 723
Afternoon tea: 32, 36 (LGW), 71, 90, 104, 123 (LGW), 139 (LCML), 146, 167 (VLML), 207 (KSML), 252, 277, 285, 353 (KSML), 441, 527 (LGW), 557, 739
Dinner: 49, 130 (LGW), 142, 185, 186 (LGW & VLML), 208 (KSML), 225, 225 (LGW), 237, 242, 268, 281, 298, 307 (KSML), 353 (KSML), 367, 436 (AVML), 441, 444, 498, 517 (AVML), 554, 648, 652, 653, 669, 690, 708

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Band 2 (e.g. Barcelona, Nice, Venice, Prague, Copenhagen)

Breakfast: 8, 269, 309, 329, 400, 576 (KSML), 613, 650 (LGW), 679 (AVML)
Brunch: 578, 610, 659
Lunch: 18, 40, 107, 163 (AVML), 235, 421, 431, 504, 578, 614
Afternoon tea: 278 (LGW), 306, 362 (KSML), 399, 496 (LGW), 499, 578
Dinner: 155 (AVML), 227, 269, 287, 385, 496 (LGW), 578, 583, 591 (KSML), 593 (LGW), 596 (AVML), 596 (HNML)

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Band 3 (e.g. Madrid, Rome, Warsaw, Stockholm)

Breakfast: 57, 171, 418, 507, 631, 677
Rest of the day: 27, 44, 59, 87, 100, 165, 168, 199 (LGW), 200 (LGW), 216, 268, 282, 321 (LGW), 322, 335, 341 (LGW), 343, 350 (LGW), 351 (LGW), 387, 397 (KSML), 398, 400, 419, 429, 435 (AVML), 448 (VGML), 477, 484, 485, 500, 448 (KSML), 551 (LCML), 571 (KSML), 587, 599 (LGW), 619, 649 (KSML), 676, 743 (VLML)

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Band 4 (e.g. Malta, Sofia, Kiev, Istanbul)

Breakfast: 159, 223, 440, 483, 661
Rest of the day: 61 (LGW), 63 (LGW), 83, 122 (LGW), 129 (LGW), 191 (LGW), 233, 244, 255, 264, 342, 349, 618 (CHML) (LGW), 624, 661, 730 (LGW)

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Old Sep 12, 18, 1:30 pm
  #46  
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Originally Posted by calpelion View Post
I feel presentation is worse with foil on main dishes and plastic covers on the dessert and cheese dishes.
This is a sign of lazy or unknowledgable crew. The service standard is to remove foil and lids before presenting the tray.
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Old Sep 12, 18, 1:41 pm
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Originally Posted by Genius1 View Post
This is a sign of lazy or unknowledgable crew. The service standard is to remove foil and lids before presenting the tray.
my wife said the same when i told het.
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Old Sep 12, 18, 2:01 pm
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Originally Posted by Mapman View Post
BA2762 LGW-AMS on new CE catering day 1. Scones have indeed returned and, in my opinion, are better than I remember - distinctly lighter and more crumbly a la GBBO. No clotted cream, however, just new butter and Tiptree strawberry jam. Butter thankfully not encased in plastic but a more sustainable paper.
Mini wraps/sarnies and a couple of sweet cake/patisserie items.
Castlenau in quarter bottles. New mug.
I was about to post about the Afternoon Tea on today's BA2762 but you have beaten me to it :-)

A very pleasant suprise to see the scones make a return. I hope today's omission of the clotted cream was a catering oversight, the scones are not the same without them.

Although the wraps/sarnies were on the small side I did enjoy them, especially the salmon one. The mini desert was enjoyable too.

(On a side note, judging by the photo that looks like you were in 1A. If so, that would have been me sat next you today)
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Old Sep 12, 18, 2:32 pm
  #49  
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Band 1 Dinner

Last flight of the day for me, one of the late flights to Geneva. There is some big education conference on at the moment so hotels are even more difficult to reserve than usual. However the 19:45 hrs service BA973 LHR to GVA on G-EUOE isn't anything like full. It's a A319 with 16 in CE and about 50 in ET. Three EF crew so just the purser running the CE service. I guess the flight will be more useful for the morning service tomorrow back to London.

For some reason DHL turned up late with the catering - it was wheeled on at the end of passenger boarding. Plus the two Special Meals didn't get loaded at all.

The choice is the same as lunch, so this time I went for the goats cheese and beetroot salad, rather than the roast beef again. The crew haven't seen this meal before, and they are reading the wine labels so they can present the drinks properly.

Now for me this was the weakest offering of the day. Mainly because my carnivorous tendencies tend to kick in and I would have had the beef again in other circumstances. But still, it is better than the previous salad starter option and it was lifted by the bread and panna cotta. The greenery in the salad are mint leaves. A lump of cheese would have rounded off the evening nicely.

There was no problem completing the service. I got my tray over Dieppe and the last row was served over Paris. One of the ET crew came to help out towards the end, but that wasn't really essential. It did allow for more drink runs after the meal.

Enough flying for one day.

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Old Sep 12, 18, 2:38 pm
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Originally Posted by corporate-wage-slave View Post
Band 1 Dinner
Now for me this was the weakest offering of the day. Mainly because my carnivorous tendencies tend to kick in and I would have had the beef again in other circumstances. But still, it is better than the previous salad starter option and it was lifted by the bread and panna cotta. The greenery in the salad are mint leaves. A lump of cheese would have rounded off the evening nicely.
Looks decent to me for a short flight but then I'm a fan of beetroot and goats cheese. Was any olive oil/dressing offered for the quinoa or was it reasonable as is?
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Old Sep 12, 18, 2:54 pm
  #51  
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Originally Posted by xPositor View Post
On a more serious note - does anyone know if the decaf coffee has changed, or is it still the godawful instant in the sachet as before?
It hasn't changed, so it's the same black sachet tubes. The tea and hot chocolate is also unchanged.

Originally Posted by Ldnn1 View Post
Looks decent to me for a short flight but then I'm a fan of beetroot and goats cheese. Was any olive oil/dressing offered for the quinoa or was it reasonable as is?
There was no dressing but the goats cheese was fairly moist and it is a generous helping, there was also some mango pieces in it too. It didn't feel dry. Salt and pepper is in the usual sachet with the napkin.
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Old Sep 12, 18, 3:03 pm
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I have to say, every single meal posted above looks like an unambiguous improvement from what existed before - well done BA!

And if anyone from the BA team is reading the reactions in this thread, when in a few months time the bean counters come to you suggesting you should make a few small cuts to the service here and there since 'customers won't notice the changes', tell them politely to **** off!
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Old Sep 12, 18, 4:10 pm
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Originally Posted by Jim72 View Post
I was about to post about the Afternoon Tea on today's BA2762 but you have beaten me to it :-)

A very pleasant suprise to see the scones make a return. I hope today's omission of the clotted cream was a catering oversight, the scones are not the same without them.

Although the wraps/sarnies were on the small side I did enjoy them, especially the salmon one. The mini desert was enjoyable too.

(On a side note, judging by the photo that looks like you were in 1A. If so, that would have been me sat next you today)
‘‘twas indeed me in 1A. Nice to meet you!
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Old Sep 12, 18, 5:24 pm
  #54  
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Originally Posted by lost_in_translation View Post
I have to say, every single meal posted above looks like an unambiguous improvement from what existed before - well done BA!

And if anyone from the BA team is reading the reactions in this thread, when in a few months time the bean counters come to you suggesting you should make a few small cuts to the service here and there since 'customers won't notice the changes', tell them politely to **** off!
I suspect both your comment and my answer would fit better in the other (general discussion) thread, but I don't altogether agree.

- On all bands, I see the re-introduction of a cold plate breakfast as an improvement. The bread also looks nicer though I have not seen anyone post croissants, etc which worries me a little.

- On band 1, the introduction of a small starter is positive and the main course salads look a little nicer than previously (the beef looks nicer than the beetroot but maybe that's just me!) I'm still bewildered by the incapacity to offer some dressing if you are going to offer main course salads. For afternoon tea, that is no use to me, but the sandwiches certainly look a lot nicer than the previous version and many (again, not me, but that is a matter of taste) will be happy to see the scones back. I think that on the whole the catering for band 1 now looks good for the distance.

- On band 2, the exact same improvements apply (plus a slightly nicer starter for lunch/dinner), o definitely "better than before", but I personally do not think that it is adequate yet for flights which are typically 2-2.5 hours block time. The main complaints about catering in the previous installment was for medium flights, and it simply does not seem like medium flights have had any significant improvements. You get a quiche instead of a panini, a small starter or scones in addition to what you had before, and the afternoon tea that some of us dislike as a long serving window.

- On band 3, this time, this strikes me as an outright worsening of the offer. The former fairly sophisticated starters (effectively the main course salads from the short/medium flights!) have been enhanced into a small cup of coleslaw, however much anyone may miss school dinners of bangers and mash, that is definitely a bit of a cheapening of the main course, and even the pasta dishes have become a lot more basic (we move from chicken with pappardelle on lobster sauce to gnocchi with ratatouille). Moreover, as nordic mentioned in the other thread, if you end up choosing the "signature salad" option as main, you are effectively getting the band 1 meal plus two pieces of cheese. As I mentioned there too, it is, after all, fine if this is what you choose, but we all know that choice has its limits on BA, and that limit is usually about 2-3 rows before the crew reaches the end of the cabin, so some people will get that band 1 meal plus cheese without actually choosing it.

As always, with BA reforms of CE catering, we are talking winners and losers. Last time round, the big losers were band 3A (which was downgraded to medium and lost hot meals) and the big winners were domestic (who got CE) and band 3B (which service was joined with the former band 4 as part of long). In this new installment, it seems to me that the winners are band 1, who were actually not so inadequate given the short length and seem to be getting a significant improvement in quality. The losers are the former long (assuming band 4 is, as discussed, equal to band 3 though there might be small variations) who are moving down to a downgraded starter, something that looks like cheaper mains and a risk of getting the band 1 salad instead of the hot main against your meal if sat in the wrong place, and a one tray service. Medium now known as band 2 which was the "problem point" before remains the "problem point" now.

On the whole, my comment would be something like: "quality seems to have improved, but food concept certainly has not".
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Old Sep 12, 18, 6:08 pm
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Apologies, taken during turbulence!

Menus should be available on Band 3/4 flights - however, along with the introduction of the new catering there have also been some changes to the way in which the product is loaded in the galleys, and crew are still getting their heads round where things have been loaded on Day 1. There should be a choice of two whites and two reds in Club Europe.

The white will will most likely be a Bourgogne/Burgundy (Chardonnay) and a New Zealand Sauv Blanc; the red choice should be between a French Malbec and a Bordeaux. These are bulk loaded in a drawer in the front galley - but unless the crew know this information in advance, or have a good rummage through the drawer, they may not notice.



Last edited by Bar Operator; Sep 12, 18 at 6:21 pm
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Old Sep 13, 18, 12:59 am
  #56  
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Band 1 breakfast (Vegetarian)
BA723 GVA to LHR off a nightstop

The nightstop may be relevant to the fact that there were only two choices, the hot British as shown upthread, or the hot vegetarian omelette, which features in this post’s picture. There wasn't the cold plate option available. It's possible it wasn't loaded but my suspicion is that it isn't safe to keep this dish at ambient for an overnight stop in Geneva. It was 25c at midnight last night.

So I went for the cheese omelette with parmentier potatoes and asparagus tips. To be clear, this isn't the pre-ordered special meal. And it was much better than I expected with a good texture and a real taste to it It may be difficult to wean me off bacon but I would be very happy to have this again.

Note the fruit salad instead of yoghurt, the croissant and the flapjack, so plenty to eat.
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Old Sep 13, 18, 1:06 am
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Breakfast LHR-MAD yesterday. Spinach and ricotta omelette. Looks a bit sparse on the plate but was actually pretty tasty with large leaf spinach and decent not watery ricotta. The yoghurt was really good. Bread seemed the same to me too. My companion had the cold option which was smoked salmon with cream cheese and caperberries which although on the small side was fine. Return flight was the menu posted upthread. The red thai chicken curry was very good as was the chocolate mousse thing.
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Old Sep 13, 18, 1:11 am
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Maybe I'm just very fussy, but I don't like the idea of having to put the bread roll on the (most probably dirty) table. Those trays are ridiculously small and it lets the whole presentation down in my opinion. That said, the meals do look better quality, but bands 2-3 seem to be the losers again regarding quantity.
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Old Sep 13, 18, 1:14 am
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The HEL-LHR last night. Delicious Thai Red Chicken Curry.

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Old Sep 13, 18, 1:50 am
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Any sign of improvements to the plougman’s?

Afternoon tea continues to appear to be the weak link which is disappointing for those of us who have a disproportionate amount of afternoon flights.
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