BA73 Abu Dhabi Flight Cancellations
Sep 11, 2018, 5:50 am
#31
Join Date: Aug 2010
Location: Gloucestershire
Programs: BA Gold (ex-GGL, maybe future Silver), Hilton Diamond
Posts: 6,197
Sep 11, 2018, 5:58 am
#32
formerly rxfleming
Join Date: Jan 2009
Location: AUH, DXB (and GLA)
Programs: BA GGL, HHonors Diamond, Marriott Plat Elite
Posts: 2,452
Sep 11, 2018, 6:14 am
#33
Original Poster
Join Date: Jun 2013
Location: London
Programs: BAEC Gold, HHonors Diamond, Marriott Gold
Posts: 1,546
i booked these tickets via the amex plat so I will give them a call and see if they can offer anything under travel inconvenience. it’s a long shot but worth a go.
Sep 11, 2018, 12:21 pm
#35
Join Date: Dec 2001
Location: UK
Programs: BA Gold, AA 1MM lifetime gold, Starwood gold, Marriott Gold Elite
Posts: 719
Sounds as though you managed to get an acceptable alternative in getting F to and from DXB. I wonder what they would have offered you if those flights were full in F.
Honestly, it is poor show on the part of BA and shows how little they are prepared to do for gold cardholders. I thought golds were supposed to get priority when things need rebooking due to irrops etc?
Honestly, it is poor show on the part of BA and shows how little they are prepared to do for gold cardholders. I thought golds were supposed to get priority when things need rebooking due to irrops etc?
Sep 12, 2018, 7:03 am
#36
Join Date: Aug 2015
Posts: 540
I just got an email asking to contact BA about my booking 16th AUH to LHR, back on the 20th.....but I'm on hold because the agent doesn't know why I got this email. I've reseated myself in Business on the outbound, and both her screen and my MMB are still showing the 789 on the return.
I'll wait a couple of days I guess.
I'll wait a couple of days I guess.
Sep 16, 2018, 2:34 am
#38
Join Date: Mar 2018
Location: Kent, England
Programs: BAEC Silver, IHG Gold
Posts: 38
I received the change of aircraft email for flight to AUH on 20 September and return on 30 September. We were in WT+ for a 10 day holiday at a VG hotel in Abu Dhabi. The email offered us an upgrade to Club in both directions and nothing else was changed. I called BAEC to double check it was all OK and they were very helpful so I accepted. Not sure if this happened to everyone in WT+ or if I was lucky because we had shelled out for a 5 star hotel. Happy with the end result.
Sep 16, 2018, 4:20 am
#39
Join Date: Aug 2015
Posts: 540
I received the change of aircraft email for flight to AUH on 20 September and return on 30 September. We were in WT+ for a 10 day holiday at a VG hotel in Abu Dhabi. The email offered us an upgrade to Club in both directions and nothing else was changed. I called BAEC to double check it was all OK and they were very helpful so I accepted. Not sure if this happened to everyone in WT+ or if I was lucky because we had shelled out for a 5 star hotel. Happy with the end result.
I actually came up on the Air Belgium A340 last night. It was fine. The seat us marginally more comfortable than the club world seat I reckon.
Sep 20, 2018, 7:51 am
#41
Original Poster
Join Date: Jun 2013
Location: London
Programs: BAEC Gold, HHonors Diamond, Marriott Gold
Posts: 1,546
Just an update, after following up with customer services they have agreed to cover the cost of the return transfer from DXB to our hotel in Abu Dhabi at the cost quoted by the hotel's own transfer service so I am overall happy with the outcome.
Sep 21, 2018, 11:15 am
#42
Join Date: Mar 2018
Location: Kent, England
Programs: BAEC Silver, IHG Gold
Posts: 38
An update having flown LHR-AUH on BA073. Very impressed. Excellent crew in CW who seemed to be trying very hard and were efficient and pleasant. Interestingly chatting to people in the lounge in our hotel three other couples have flown on the Air Belgium replacement and the common opinion is they are better than BA. Based on one flight I would say equivalent to BA at their best and better than the BA average.
Sep 22, 2018, 4:30 am
#43
Join Date: Aug 2015
Posts: 540
An update having flown LHR-AUH on BA073. Very impressed. Excellent crew in CW who seemed to be trying very hard and were efficient and pleasant. Interestingly chatting to people in the lounge in our hotel three other couples have flown on the Air Belgium replacement and the common opinion is they are better than BA. Based on one flight I would say equivalent to BA at their best and better than the BA average.
Sep 24, 2018, 5:30 am
#44
FlyerTalk Evangelist
Join Date: Aug 2003
Location: MSY (finally); previously NYC, BOS, AUH
Programs: AA EXP, 6MM; BA GLD
Posts: 17,248
Sep 25, 2018, 3:23 am
#45
FlyerTalk Evangelist
Join Date: Feb 2004
Location: London
Programs: BA, VS, HH, IHG, MB, MR
Posts: 26,871
Late October Abu Dhabi flights just switched to Air Belgium in the last few minutes.
I had an AUH flight for October which I needed to cancel but I was waiting for this to happen to hopefully save myself the Ł70 fee :-) Shame the Dubai flight times are so late these days - we are actually on SWISS which even with the transfer in Zurich gets in well before the first BA flight of the day.
(SWISS business class UK to DXB is 25,000 miles each way, by the way, if booked with Singapore KrisFlyer miles - who are an Amex partner.)
I had an AUH flight for October which I needed to cancel but I was waiting for this to happen to hopefully save myself the Ł70 fee :-) Shame the Dubai flight times are so late these days - we are actually on SWISS which even with the transfer in Zurich gets in well before the first BA flight of the day.
(SWISS business class UK to DXB is 25,000 miles each way, by the way, if booked with Singapore KrisFlyer miles - who are an Amex partner.)
Last edited by Raffles; Sep 25, 2018 at 3:30 am