Time for the resignation of BA's CEO
Sep 7, 2018, 12:10 pm
#31
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Sep 7, 2018, 12:30 pm
#32
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He oversaw the grounding of an airline for three days last year. I’ve had my financial data stolen. Whilst paying for a service where they promise me to be safe. This isn’t a company which says well fix things as a mantra - this is savings only.
What needs to happen -
What needs to happen -
Sep 7, 2018, 1:36 pm
#34
Join Date: May 2013
Posts: 6,349
So just as expected last night then.
1. Cover backsides, do the media rounds looking serious.
2. Blame someone else, supplier, criminal etc.
3. Outsource the clean up, tell people to call their bank, insurer etc.
4. Begrudgingly be shamed into offering compensation to people left stranded.
AC's days must be numbered - one crisis after another. Pester was eventually put under the bus by TSB and Cruz will follow.
Thank heavens we don't use BA.
1. Cover backsides, do the media rounds looking serious.
2. Blame someone else, supplier, criminal etc.
3. Outsource the clean up, tell people to call their bank, insurer etc.
4. Begrudgingly be shamed into offering compensation to people left stranded.
AC's days must be numbered - one crisis after another. Pester was eventually put under the bus by TSB and Cruz will follow.
Thank heavens we don't use BA.
Sep 7, 2018, 1:50 pm
#35
Join Date: Jul 2014
Location: Edi
Posts: 2,203
British Airways could face a £500million fine following a cyber attack which saw bank card details stolen from almost 400,000 passengers.
The Information Commissioner's Office said it was 'making inquiries' after the shocking security breach was not detected for 16 days.
The Information Commissioner's Office said it was 'making inquiries' after the shocking security breach was not detected for 16 days.
Sep 7, 2018, 2:14 pm
#36
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Not just him (Cruz) that has to go but the credibility of the whole board not just on BA but IAG has to be taken into question. It will be interesting to see the outcome of voting and Q&A at the next AGM.
Sep 7, 2018, 2:26 pm
#37
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A longer term analysis over several months is needed, but initial indications seem to suggest that the bloodbath scenario you seem to be proffering is not going to happen in reality.
Sep 7, 2018, 3:00 pm
#38
Join Date: May 2013
Posts: 6,349
Of course (just like Paul Pester) it won't happen immediately as to make a knee jerk would create wider questions about WW role.
Instead give it a few months and there will be an anodyne announcement that Cruz has decided to pursue other career opportunities and it will indeed be adios.
The other benefit of such an approach is that AC can do any grovelling in front of select committees leaving the new guy to come in with a clean slate.
Instead give it a few months and there will be an anodyne announcement that Cruz has decided to pursue other career opportunities and it will indeed be adios.
The other benefit of such an approach is that AC can do any grovelling in front of select committees leaving the new guy to come in with a clean slate.
Sep 7, 2018, 4:12 pm
#41
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Sep 7, 2018, 4:26 pm
#42
Join Date: Oct 2016
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I think I was also hinting that it's not possible for one person to do everything and that perhaps someone else wrote his email.
I'm not a CEO but I have managed some things. Is the CEO responsible for everything? How can one person manage everything?
Going by some of the comments on here, only a Super person would get full marks.
Sep 7, 2018, 4:34 pm
#43
Join Date: Aug 2013
Posts: 8,767
I also wouldn't be surprised if the GDPR/PR teams already had some template emails prepared for breaches like this.
Sep 7, 2018, 4:39 pm
#45
Join Date: Mar 2009
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oh I do hope not it was bad enough looking at him in that I’ll fitting cheap suit he was wearing on TV tonight! Does no one advise/dress/ these people before they appear on TV. He just sends out all the wrong signals. Given the uniform standards of other staff I would be embarrassed to be lead by this muppet