Time for the resignation of BA's CEO
Sep 7, 2018, 9:14 am
#16
Join Date: Mar 2009
Location: UK
Programs: BA Gold / Hilton Diamond / IHG Diamond Ambassador / Marriot Bonvoy Gold
Posts: 2,533
A "major security breach" would be something that threatened the health, safety, lives of passengers, workers, etc. by allowing planes or terminals to be tampered with, people to evade security controls, etc. Theft of payment data is no such thing in the context of an airline. And frankly, occurs all the time these days.
Not to me it hasn’t. AC stated clearly on R4 that criminals have my credit card details and my home address. Unfortunately, and despite its size and resources BA failed to provide even the basic information required under GDPR in their email.
Consequently given their failure to protect, their cavalier attitude to the regulations and uncertainty on what was lost, I have little confidence in the airline. Moreover what other corners are being cut, what other costs be reduced to provide profit and bonuses.
Sorry The is monumental and in a industry entirely built on safety and confidence this is serious. He must go.
Sep 7, 2018, 10:29 am
#21
Suspended
Original Poster
Join Date: Jun 2008
Posts: 2,246
Is that someone struggling to pay the rent for a room in a house share in Hounslow, only has £50 to last until the end of the month and only has a tin of Asda smart price baked beans in the cupboard? Thought not. But some MF crew might be in this situation.
Sep 7, 2018, 10:35 am
#23
Join Date: Oct 2015
Programs: BA Gold for Life
Posts: 1,390
It is anyone trying to make a living.
Sep 7, 2018, 10:38 am
#24
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,517
A "major security breach" would be something that threatened the health, safety, lives of passengers, workers, etc. by allowing planes or terminals to be tampered with, people to evade security controls, etc. Theft of payment data is no such thing in the context of an airline. And frankly, occurs all the time these days.
Sep 7, 2018, 11:16 am
#25
Join Date: Sep 2003
Location: OSL
Posts: 2,643
Alex Cruz made £1.36m last year of which 850k was base pay. He’s not struggling.
He’s the CEO of one of the largest airlines in the world and this is what he gets paid for - ensuring that the business runs smoothly. He’s clearly failing in that regard. If you don’t want to have that kind of responsibility, then don’t take the job and the consequences are far less dire.
There’s clearly a cultural problem at BA.
He’s the CEO of one of the largest airlines in the world and this is what he gets paid for - ensuring that the business runs smoothly. He’s clearly failing in that regard. If you don’t want to have that kind of responsibility, then don’t take the job and the consequences are far less dire.
There’s clearly a cultural problem at BA.
Sep 7, 2018, 11:23 am
#26
Join Date: Nov 2011
Location: London, Babylon-on-Thames
Programs: BAEC Blue (back to Earth)
Posts: 1,504
At that level you tend NOT to get sacked as that reflects badly on those other senior people who appointed him. Hello Wee Willie 
What usually happens if they decide to remove him is that he will be promoted!
My current employer is massive on the importance of cultural fit (regardless of ethnicity remember!!) in the workplace. Senor Cruz was brought into change the culture at BA to be more like Vueling, an utterly different business model, he’s not meant to fit in, he’s meant to disrupt. But if as he says cost cutting is now part of BA’s DNA, that piece is done and he could be promoted within IAG to his next challenge. High Viz jacket monitor perhaps?
What usually happens if they decide to remove him is that he will be promoted!
My current employer is massive on the importance of cultural fit (regardless of ethnicity remember!!) in the workplace. Senor Cruz was brought into change the culture at BA to be more like Vueling, an utterly different business model, he’s not meant to fit in, he’s meant to disrupt. But if as he says cost cutting is now part of BA’s DNA, that piece is done and he could be promoted within IAG to his next challenge. High Viz jacket monitor perhaps?
Sep 7, 2018, 11:34 am
#28
Suspended
Join Date: Jul 2007
Posts: 4,477
Not 'anyone' would effectively give away 380K people's credit card details and personal information to cyber criminals (OK, not exactly give away. But we all agree it is his responsibility when major event like this happened in the organisation which he is the head).
Sep 7, 2018, 11:44 am
#29
Join Date: Oct 2015
Programs: BA Gold for Life
Posts: 1,390
Alex Cruz made £1.36m last year of which 850k was base pay. He’s not struggling.
He’s the CEO of one of the largest airlines in the world and this is what he gets paid for - ensuring that the business runs smoothly. He’s clearly failing in that regard. If you don’t want to have that kind of responsibility, then don’t take the job and the consequences are far less dire.
There’s clearly a cultural problem at BA.
He’s the CEO of one of the largest airlines in the world and this is what he gets paid for - ensuring that the business runs smoothly. He’s clearly failing in that regard. If you don’t want to have that kind of responsibility, then don’t take the job and the consequences are far less dire.
There’s clearly a cultural problem at BA.
Sep 7, 2018, 12:06 pm
#30
Join Date: Sep 2003
Location: OSL
Posts: 2,643
What needs to happen - an airplane needs to crash?