Club World: How do they get away with it?
#17
Join Date: Sep 2008
Posts: 7,875
#18
Join Date: Sep 2013
Location: London
Programs: BA Gold; FB Silver; SPG; IHG Gold
Posts: 2,963
At it's worst, with old aircraft with dated entertainment, and lacklustre (albeit never truly awful) crew, CW is a very disappointing experience. At it's best and at the right price it is a decent product. That's about as much as I can say about it.
#23
Join Date: May 2016
Location: UK
Programs: British Airways Executive Club Gold, Global Entry
Posts: 363
- The hard product is ridiculous. 747 on the transatlantic flight and 777 on the second one; both 20 years old. The seats are top of the line for 1998, but we're in 2018. It wasn't just that they were extremely narrow; it's the fact that there's simply no storage space. Want to read a book? No place for it. Phone? No. Eyeglasses when you sleep? Sorry, no. And don't put your bag on the floor during takeoff and landing because the entire floor space is considered exit row. Yes, the upper deck on the 747 has some space, but with no access to advance seat assignment...
Few people would argue that CW is now well overdue an overhaul.
The storage in CW varies. It's generous in the windows with side bins, and definitely lacking in the seats without, although I find I can fit a surprising amount in the 'shoe drawer' (certainly enough space for your eye-glasses .
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Is this an observation or a complaint? I prefer it. In fact the window seats in CW have excellent privacy and make a nice sleeping area for me with the more comfortable head position.
- What would you serve on a flight that is supposed to take off at 8am and land at 3pm (local times)? BA serves breakfast. Two versions of scrambled eggs, one porridge (porridge? seriously?) and a continental spread. They ran out of the latter as they only loaded four of them (for 56 pax). I can't remember when I had such bad food in business class.
I can't see why anyone would want to fly in these miserable seats. I understand that service can be inconsistent and that delays happen. It's the hard product that I find totally unacceptable. Iberia (including the new 350 to NY) was so much better; and so are TK, LH, LX and even RJ, the airlines I tried in the past two years in business. I learned.
#25
Join Date: Aug 2012
Programs: AA PLT, SPG Gold
Posts: 2,401
Club World has to be the worst lie-flat J product in the world. My wife and I had the misfortune of flying it once and tried out the backward facing honeymoon seats. While they were fine for us, I cannot fathom how unbelievably awkward those seats would be for strangers. Zero personal space whatsoever!
#26
FlyerTalk Evangelist
Join Date: Jul 2002
Location: SE1, London
Posts: 23,360
That or a big drop in demand post Brexit that forces them to compete harder
#27
Join Date: Jul 2018
Posts: 246
I'm not asking for that info, but I get UK to USA return for 1300 in CW. That's why they get my business.
If the other airlines matched it regularly, then quality would come into it more. I'm just happy with a flat bed (always a rear-facing window seat, or I'm not going) and I put my screen up and avoid the BO & coughing of others.
On a footnote, Virgin is normally between 2000 & 2800 for the same fare.
#28
formerly rxfleming
Join Date: Jan 2009
Location: AUH, DXB (and GLA)
Programs: BA GGL, HHonors Diamond, Marriott Plat Elite
Posts: 2,450
Originally Posted by AmericanLawyer;30162945[left
Also every airline in the world services breakfast on an 8am flight. And while I dont eat it porridge is a very common English breakfast.
#29
Join Date: Nov 2015
Programs: BA Gold
Posts: 127
I actually think it gets bashed too much on here. I agree reg the lack of storage and charging fees for seat selection, but I much prefer the seat to the coffin like reverse herringbone on other carriers, the new food is better than on any other OW airline Ive flown this year (Qatar excepted, and Ive not flown Cathay), and the service is normally (though not always) polite and attentive.
I vowed a few years back never to fly BA again, but having tried the alternatives, Ive found myself coming back.
I vowed a few years back never to fly BA again, but having tried the alternatives, Ive found myself coming back.
#30
Join Date: Nov 2011
Programs: BA Silver
Posts: 1,222
Club World has to be the worst lie-flat J product in the world. My wife and I had the misfortune of flying it once and tried out the backward facing honeymoon seats. While they were fine for us, I cannot fathom how unbelievably awkward those seats would be for strangers. Zero personal space whatsoever!
Yes I am one of those who believes in value for money over high prices and exclusivity.