Club World: How do they get away with it?
#136
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644
#137
Suspended
Join Date: Jun 2008
Posts: 2,246
#138
Join Date: Jan 2011
Location: UK
Programs: BA Exec Club Bronze, Hilton Diamond, Virgin Flying Club Red
Posts: 1,257
#139
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,713
BA can either look after the 25% of its passengers who haven't flown in the last 2 years, or it can look after the 39% of passengers who have flown BA 5 or more times in the last 2 years. I'm glad BA sees it through that perspective.
#141
Join Date: Sep 2007
Location: BOS
Programs: BA - Blue > Bronze > Silver > Bronze > Blue
Posts: 6,812
If they can keep the lounge as it is with all the DL flights too AND get a seat like the new Delta one (not the crummy ancient 767 one), they would truly be the best option across the Atlantic. Just need more frequency.
#142
Join Date: May 2015
Programs: BAEC back to silver, Flying Blue Silver
Posts: 406
So? You don't feel any difference (once airborne anyway) and have the most privacy you can imagine once the divider comes up.
That sounds like a good thing when you try to sleep.
That sounds like a good thing when you try to sleep.
#143
Join Date: Mar 2015
Location: London / Brighton
Programs: BAEC Gold / M-Life Gold / HH Diamond
Posts: 1,629
People have bad experiences on all airlines - this is clear from this entire Board. That BA has to up its game is beyond question. However, most people as evidenced by the sheer number of bottoms filling seats and that fact that the yields do not look bad from what I have seen, I must conclude that either these people's expectations are low and thus easily fulfilled, ordo not feel prepared to give themselves the fuss of making changes, or ours are more exacting,
To return to where this started, this is a British carrier and there is a person aboard soley to deal with service issues. Try getting a service issue sorted on a US carrier where no one is in charge and see how far that gets you.
To return to where this started, this is a British carrier and there is a person aboard soley to deal with service issues. Try getting a service issue sorted on a US carrier where no one is in charge and see how far that gets you.
#144
Join Date: Apr 2000
Location: LAX and LHR. UA lifetime Gold 1.9MM 1K , DL Gold Medallion, HHonors Gold, Marriott Gold, Avis President's Club
Posts: 3,592
This particular someone happens to fly 125,000+ miles a year back and forth across the Atlantic, nearly all of it business related and none of it on BA. I also fly BA a number of each times a year, within Europe only. They invariably treat me in a way that makes me wish I hadn't, though the lure of intra-Europe nonstop flights makes me come back to be abused again and again. Far from smug, I seriously lament that the "world's favourite airline" is so far from being that that I simply cannot fly it longhaul. The differences in booking, price and service compared with US, Canadian and Australasian airlines are too great. Just don't accuse me of being a once-a-year holidaymaker.
#145
Join Date: Apr 2000
Location: LAX and LHR. UA lifetime Gold 1.9MM 1K , DL Gold Medallion, HHonors Gold, Marriott Gold, Avis President's Club
Posts: 3,592
Alas, Pucci, that statement simply isn't true. US carriers have pursers in charge at the very least, and even full-blown CSDs if you are lucky. But you are right that it is the quality of the Purser or CSD that will determine whether you get a good crew or a lousy one. That's true for all airlines.
#146
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644
Far from smug, I seriously lament that the "world's favourite airline" is so far from being that that I simply cannot fly it longhaul. The differences in booking, price and service compared with US, Canadian and Australasian airlines are too great. Just don't accuse me of being a once-a-year holidaymaker.
#147
Join Date: May 2005
Location: Kyiv, Ukraine
Programs: Mucci, BA Gold, TK Elite, HHonors Lifetime Diamond
Posts: 7,683
They do, but it is only a title. Pursers on U.S.-based airlines have no management authority over any of the other flight attendants (can't give them instructions, decide where their work, etc.). It's different from European-based airlines..
#148
Join Date: Jan 2017
Programs: BA Gold
Posts: 460
Cute.
Myself, I do go to bed with my glasses. I put them on my side table, and know where they'll be when I reach for them blindly. The equivalent placement in the CW seat would be to balance them on the central armrest, but that's too insecure, so I use the Elemis bag string trapped over the TV screen trick myself, so at least I know where they are.
If one doesn't have a spare string bag though, there isn't anywhere safe to put glasses except in the drawer, which isn't accessible when the bed is flat. That just doesn't work for the visually challenged…
#149
Fontaine d'honneur du Flyertalk
Join Date: Jul 2001
Location: Morbihan, France
Programs: Reine des Muccis de Pucci; Foreign Elitist (according to others)
Posts: 19,161
Alas, Pucci, that statement simply isn't true. US carriers have pursers in charge at the very least, and even full-blown CSDs if you are lucky. But you are right that it is the quality of the Purser or CSD that will determine whether you get a good crew or a lousy one. That's true for all airlines.
#150
Fontaine d'honneur du Flyertalk
Join Date: Jul 2001
Location: Morbihan, France
Programs: Reine des Muccis de Pucci; Foreign Elitist (according to others)
Posts: 19,161
You beat me to it - they are paid a little more and they do the paperwork.