Fresh Orange Juice Enhanced away LGW Flounge
Apr 13, 2019, 8:30 am
#63
Join Date: Jan 2013
Location: London, UK
Programs: BA GGL, A3 Gold, M&M SEN, FlyingBlue Gold, AS MVP Gold, Hilton Diamond, IHG Spire Amb
Posts: 902
Fresh orange juice still unavailable at GF LHR T5. The staff nearby were pretty clueless - “we never had real orange juice”.
Apr 15, 2019, 10:05 am
#65
Join Date: Oct 2011
Location: London
Programs: BA EC Gold
Posts: 214
Same again today (15th). Added to the cheap champagne (Canard-Duchene NV = Ł22) in the F lounge there’s a sense of corners being cut. Oh for the days of Bollinger Grand Annee as the standard F lounge champagne ... and fresh OJ.
Jun 2, 2019, 11:55 am
#66
Join Date: Feb 2005
Programs: EL AL Matmid, BA Executive Club GfL, GGL/CCR, Hilton Diamond, Avis President's Club
Posts: 2,085
On my recent stays in the CCR there has also been no fresh orange juice available. Mumbled apologies, lame excuses, etc.
Today I sent an email to the GGL team in the hope I might get things to move.
I wrote:
===========================================
Today I sent an email to the GGL team in the hope I might get things to move.
I wrote:
===========================================
On recent visits to the Concorde Room, the Orange Juice, which had always been fresh in the past has been replaced by something akin to Tropicana (maybe it is Tropicana) which tastes very different to fresh orange juice.
I guess that someone has found an easy target to save a little money on, but somehow I don't think the CCR is the place where such penny pinching is really appropriate.
Is there any hope of sanity being restored?
===========================================
The reply I received does not induce much optimism, I'm afraid:
===========================================
Dear mikebg,
Thank you for your email. I'm very sorry to hear about the changes to the orange juice in the Concorde Room. I unfortunately cannot guarantee that this will be changed however I have contacted the Concorde Room directly to make them aware and pass on your feedback.
Please feel free to let us know if we can help you with anything else.
Kind regards
R
British Airways Gold Guest List
===========================================
My next step in the past would have been to send an email to the Head of Catering, who I have met at various BA occasions. Unfortunately, he has left the company and I have no idea who his successor is (I certainly haven't met them). From the little I have managed to glean from the web it seems that BA advertised the position but have not appointed anyone yet.
I guess that someone has found an easy target to save a little money on, but somehow I don't think the CCR is the place where such penny pinching is really appropriate.
Is there any hope of sanity being restored?
===========================================
The reply I received does not induce much optimism, I'm afraid:
===========================================
Dear mikebg,
Thank you for your email. I'm very sorry to hear about the changes to the orange juice in the Concorde Room. I unfortunately cannot guarantee that this will be changed however I have contacted the Concorde Room directly to make them aware and pass on your feedback.
Please feel free to let us know if we can help you with anything else.
Kind regards
R
British Airways Gold Guest List
===========================================
My next step in the past would have been to send an email to the Head of Catering, who I have met at various BA occasions. Unfortunately, he has left the company and I have no idea who his successor is (I certainly haven't met them). From the little I have managed to glean from the web it seems that BA advertised the position but have not appointed anyone yet.
Last edited by mikebg; Jun 2, 2019 at 12:52 pm
Jun 2, 2019, 12:00 pm
#67
FlyerTalk Evangelist
Join Date: Mar 2010
Location: JER
Programs: BA Gold/OWE, several MUCCI, and assorted Pensions!
Posts: 32,145
It’s worth the fight, where CR or FLounge. Our little Boutique hotel in Valletta (MLA for the uninitiated) squeezes oranges by the dozen for breakfast.
https://www.flyertalk.com/forum/30205730-post2.html
All it needs is a focus on excellence instead of raw profit.
https://www.flyertalk.com/forum/30205730-post2.html
All it needs is a focus on excellence instead of raw profit.
Last edited by T8191; Jun 2, 2019 at 12:07 pm
Aug 23, 2019, 12:54 am
#69
Join Date: Nov 2010
Posts: 5,596
It’s worth the fight, where CR or FLounge. Our little Boutique hotel in Valletta (MLA for the uninitiated) squeezes oranges by the dozen for breakfast.
https://www.flyertalk.com/forum/30205730-post2.html
All it needs is a focus on excellence instead of raw profit.
https://www.flyertalk.com/forum/30205730-post2.html
All it needs is a focus on excellence instead of raw profit.
Aug 23, 2019, 3:08 am
#70
Join Date: Mar 2014
Posts: 582
now that’s a handy tip. Might start using my Campari bottle again.
Aug 23, 2019, 3:39 am
#71
Join Date: Feb 2005
Programs: EL AL Matmid, BA Executive Club GfL, GGL/CCR, Hilton Diamond, Avis President's Club
Posts: 2,085
Aug 23, 2019, 8:44 am
#72
Join Date: Jan 2013
Location: London, UK
Programs: BA GGL, A3 Gold, M&M SEN, FlyingBlue Gold, AS MVP Gold, Hilton Diamond, IHG Spire Amb
Posts: 902
Aug 23, 2019, 8:50 am
#73
Join Date: May 2014
Programs: BA GGL, Gold for Life
Posts: 590
I used to really enjoy the fresh orange (and grapefruit juice) previously served in the first lounge at Heathrow. On early morning flights one glass of OJ and a bit of food was all I required to set me up for the day.
Now that my treat has been penny-pinched away I've taken to diluting the tropicana-style substitute with champagne to make it more palatable. I've found 2/3 champagne is about right. Not sure that BA are ahead on this one!
Now that my treat has been penny-pinched away I've taken to diluting the tropicana-style substitute with champagne to make it more palatable. I've found 2/3 champagne is about right. Not sure that BA are ahead on this one!
Aug 23, 2019, 9:00 am
#74
Join Date: Aug 2006
Location: In the sticks
Programs: VS FC Gold, BA EC Gold, Amex Centurion, EK Gold, ex-G-ATVK driver
Posts: 1,827
Did they have your size and style? I must say a stylish brogue emporium in the lounge is quite an enhancement.