All She Wrote

I didn't suggest excluding children entirely obviously that's over the top, perhaps just those that are too young to keep their noise level to an acceptable minimum

KARFA

Ok, apologies I thought you did based on this which would suggest restricting access based on age - or were you suggesting allowing the children in and restricting the adults out

newyorklondon

I've certainly seen parents appear not to be fully in control of their children, and apparently not caring either. But those instances are few and far between when compared to the more regular occurrences of cringeworthy, deafening mobile phone calls, or teleconferences using speakerphone, or just exceptionally loud people who might have had a drink or two too many.

But, like flying J or F - or any cabin, really - I chalk it up to just being part of the public transport experience.

Killian_S

I've seen a lot of impeccably-behaved children, of all ages, in the CCR, GF, etc, and as mentioned, it's only ever the minority. The apathy of lounge staff was concerning and I'm sure the OP wasn't the only one who approached them. Look, it can be a distressing experience for the parents of a young child with a disorder (spectrum, etc.), but one can normally tell when a young child is genuinely unwell (like the child on the LH plane to EWR who was screaming) and those just plain and simply misbehaving. Throwing crisps on the floor, stamping on them and then laughing to others, with the parents just sitting there and laughing too, is poor form and no one's a fan of that.

All She Wrote

No no you're right, but not up to the age of 18. Perhaps somewhere along the age of 7, and while they're at it they should ban bluetooth phone calls, and discussion of deals worth over £50

HIDDY

Always avoided flying in July/August....far too many tier point runners about inspecting my every move. 😁

Often1

Many of the ill-behaved children are in their 50's and can't hold their liquor or never heard of a headphone for a mobile.

This is not about age. Many of us were infants at one point ! I did notice that in a writeup of the Centurion Lounge there is a children's play area which might be of some help.

This issue falls exclusively on BA and its failure to properly train and require its staff to deal with such issues.

But, staff in service industries are trained not to make waves. When there is too much noise or other bad behavior, they fail to realize that by not dealing with the source of the problem, they are providing poor service to others. That direction has to come from the top. E.g., a clear warning followed by an invitation to perhaps enjoy the remainder of the wait elsewhere.

MADPhil

It has always amused me that the children's play room at the ORD Admirals Club is next to the quiet room with only a rather flimsy wall between them. But the idea is there.

Gastrocnemius

Lolbert

Immigration hall was a zoo too when I got off BA183 around 22.30. No BA reps or Special Services people in evidence anywhere.

Ancient Observer

Given that the Lounges are such dreadful places, full of wild children on phones shouting about deals, and wild adults destroying crisps, may I recommend the public lounges?
I have never seen bad behaviour in places like Pret at T5, or WH Smiths at T5.

bluemoon68

I hope he still collected tier points and avios for his journey.

bigwalrus

Aside from anything else, it's a massive waste of crisps. I love crisps.

Seraglio

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