Help appreciated: lost passport on the OTP-PHX run
Jul 31, 2018, 9:21 am
#1
Original Poster
Join Date: Nov 2017
Location: Surrey
Programs: BA Gold
Posts: 107
Help appreciated: lost passport on the OTP-PHX run
Hi all, while in Phoenix for the OTP-PHX run my bag has been stolen including my passport. I've managed to get on my flight to LA, and have an appointment to get emergency travel documents at the British Consulate there. Overall very impressed with the systems in place and thankful my trip should be mostly unaffected!
I do have one question though... my remaining trip is LAX-JFK-HEL-LHR-OTP-LHR. Anyone have any experience of whether the ETDs will allow me to do the Bucharest legs? I suspect not and will ultimately be thankful to get to LHR in the first place, but that'll be a shame as will leave me at 1450 TPs a few days before my year-end.
Appreciate any info, although I appreciate this is a fairly rare situation!
I do have one question though... my remaining trip is LAX-JFK-HEL-LHR-OTP-LHR. Anyone have any experience of whether the ETDs will allow me to do the Bucharest legs? I suspect not and will ultimately be thankful to get to LHR in the first place, but that'll be a shame as will leave me at 1450 TPs a few days before my year-end.
Appreciate any info, although I appreciate this is a fairly rare situation!
Jul 31, 2018, 9:29 am
#2
Join Date: Dec 2016
Programs: BAEC GGL/CR; Hilton Diamond; Mucci des Puccis
Posts: 5,602
"You can use an emergency travel document to travel to your destination through a maximum of 5 countries. You can also normally use it to return to the country you’re applying from if you live there.
"Your travel plans (countries and dates) will be printed on your emergency travel document. If you change your travel plans once you have your emergency travel document, you’ll need to apply for a new one."
https://www.gov.uk/emergency-travel-document
I think this sounds like the Consulate will sort you out.
"Your travel plans (countries and dates) will be printed on your emergency travel document. If you change your travel plans once you have your emergency travel document, you’ll need to apply for a new one."
https://www.gov.uk/emergency-travel-document
I think this sounds like the Consulate will sort you out.
Jul 31, 2018, 9:34 am
#4
Join Date: Mar 2016
Location: Glasgow, UK
Programs: Seigneur des Tarifs Utils First Class Mucci with Honours :) - BA GGL / CCR
Posts: 1,551
Sorry to hear you lost the passport, What a nightmare!
From https://www.gov.uk/foreign-travel-ad...y-requirements
"
"
Not sure on the logistics of that have you checked if HEL is ok too?
From https://www.gov.uk/foreign-travel-ad...y-requirements
"
UK Emergency Travel Documents
UK Emergency Travel Documents are accepted for entry, transfer and exit from Romania."
Not sure on the logistics of that have you checked if HEL is ok too?
Jul 31, 2018, 9:40 am
#5
FlyerTalk Evangelist
Join Date: Nov 2011
Location: Brighton. UK
Programs: BA Gold / VS /IHG Diamond & Ambassador
Posts: 14,192
I have a feeling - as you already do - that you will be stopped on your first arrival at LHR as that is your destination (both interim and ultimate) and the ETD taken from you. I
The 5 destinations is to facilitate travel home e.g. need to take multiple connecting flights from some of the less well served by flghts parts of the world.
The 5 destinations is to facilitate travel home e.g. need to take multiple connecting flights from some of the less well served by flghts parts of the world.
Jul 31, 2018, 9:47 am
#6
Join Date: Dec 2016
Programs: BAEC GGL/CR; Hilton Diamond; Mucci des Puccis
Posts: 5,602
I think the Consulate are the best people to answer this really.
Otherwise it's home and a quick day return to Jersey I should think, don't need a passport for that. Sorry to hear about the theft too, hope you have enough clothes to get you through whatever travel you're allowed. Nightmare.
Otherwise it's home and a quick day return to Jersey I should think, don't need a passport for that. Sorry to hear about the theft too, hope you have enough clothes to get you through whatever travel you're allowed. Nightmare.
Jul 31, 2018, 9:51 am
#8
FlyerTalk Evangelist
Join Date: Mar 2010
Location: JER
Programs: BA Gold/OWE, several MUCCI, and assorted Pensions!
Posts: 32,145
Nasty theft scenario, and I hope it pans out OK.
Ajm1987, where/how was the bag stolen?
I admit my passport is either on my person or in a hotel safe/strongbox.
Ajm1987, where/how was the bag stolen?
I admit my passport is either on my person or in a hotel safe/strongbox.
Jul 31, 2018, 10:01 am
#9
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,936
Jul 31, 2018, 10:30 am
#10
Join Date: May 2016
Programs: BAEC - Gold, IHG - Spire Ambassador
Posts: 575
My handbag containing our passports was stolen in Chicago. We were given emergency travel docs by the embassy but when we entered LHR they were taken off us so we could not continue to GVA and back to LHR. They are cute documents.....
Jul 31, 2018, 10:34 am
#11
Join Date: Jun 2018
Location: Brighton UK
Programs: BAEC-Silver, AMEX-BA Prem' Plus & Standard, Accor Gold, HH-Silver, IHG,IBIS On Business
Posts: 955
I'm not sure you'd be allowed to leave LHR on ETD's just to come back there( admittedly transiting). Horrible situation to find yourself in at least you are safe personally.
Regarding your TP's being short I think this is a very good case for BA showing leniency as they can see you had the points covered and it clearly wasn't your own fault. Idk if they'd require you to make up those points in a fairly unique situation but confident that somebody on here could probably point you in a good direction to have that chat when you're home safe.
Update: They are super cute and nice to find some brevity in what must've been a horrible situation. I'm sure not even BA would be so mean to refuse to honour the Gold irrelevant of any published rules. You can demonstrate that you would've had the points needed if something totally out of your control hadn't of happened
Regarding your TP's being short I think this is a very good case for BA showing leniency as they can see you had the points covered and it clearly wasn't your own fault. Idk if they'd require you to make up those points in a fairly unique situation but confident that somebody on here could probably point you in a good direction to have that chat when you're home safe.
Update: They are super cute and nice to find some brevity in what must've been a horrible situation. I'm sure not even BA would be so mean to refuse to honour the Gold irrelevant of any published rules. You can demonstrate that you would've had the points needed if something totally out of your control hadn't of happened
Last edited by TWCLAM; Jul 31, 2018 at 10:37 am Reason: OP updated
Jul 31, 2018, 10:49 am
#14
Join Date: May 2013
Posts: 6,349
To be honest it would be best to check with the consulate re the TP run. The extra legs may complicate it a bit if your ultimate destination is Heathrow.
As far as TPs are concerned, BA does have a fairly standard procedure for granting a 14 day extension. So if you can't do the Bucharest legs it does give you a chance to slot in a quick TP run to make up the missing TPs. I would not bank on BA showing sympathy for something which is not under their control, so to speak.
As far as TPs are concerned, BA does have a fairly standard procedure for granting a 14 day extension. So if you can't do the Bucharest legs it does give you a chance to slot in a quick TP run to make up the missing TPs. I would not bank on BA showing sympathy for something which is not under their control, so to speak.
Jul 31, 2018, 11:03 am
#15
Join Date: Aug 2015
Location: London, UK
Programs: BA GGL
Posts: 1,577
Get the consulate to print your whole itinerary on the ETD. If you’re overnighting in London, and border force tries to retain them, ask them if you can keep them to complete your travel. If they say no, head straight to the London passport office and pay the extra to get a 1hr replacement passport, then head to Heathrow as planned the next morning.
Edit: Ah, yes, it’s 4hrs and you need your old passport to do this. Sorry!
Edit: Ah, yes, it’s 4hrs and you need your old passport to do this. Sorry!
Last edited by armouredant; Aug 1, 2018 at 2:13 am