Glad you confirmed that,otherwise I might have thought the lovely Ontario wine had gone to my head

I've been able to use fast track as Silver even when not in Club/First.

So - oh dear - it appears the lounge food doesn't rotate much. Or if it does - I've been very unlucky and got the same stuff twice. Exactly the same stuff.

This is just my second visit since the lounge moved back. Normally I'm in once a month, but BA's WTP pricing has forced me over to other airlines.

I got a few more photos. The food was, once again, Beef with Yorkshires, Roasted Mushrooms, Cauli Cheese and Mashed Potatoes with Butter. Bread and Butter pudding offered as a hot dessert with some 'cheesecake bites' and 'lemon squares' for those not partaking in that. No strawberries dipped in chocolate this time.

What I will say is that, while the beef failed to look appetising on the dish or the plate, it actually was pretty tender and tasty. The mash was much better tasting than last time (although very sloppy). The bread and butter pudding was also pretty good, but it needed the custard that came with it.

The lounge is pretty quiet right now thanks to the 98 being delayed for 2.5 hours. So I might try and get some more pictures too. Staff have confirmed they are here as long as we are - so the lounge won't close if the flight is further delayed.

Also worth noting there is more new furniture on the first/gold side. Some wingback type chairs in a rather colourful leaf print have appeared.


https://cimg0.ibsrv.net/gimg/www.fly...9bad056592.jpg

Better view of the dining area
https://cimg1.ibsrv.net/gimg/www.fly...0703b8ddcc.jpg

Beef with mash/mushrooms
https://cimg2.ibsrv.net/gimg/www.fly...fb11906573.jpg

Pudding/Beef/Cauliflower Cheese

And yet tonight I just showed the BP, said "BA Gold" and was waved passed.

Hard to describe the lounge as 'terrible' though. 'Worse' - sure. 'Awful' or 'Terrible'? No. Many worse places to spend a couple of hours.

The main issue here not being addressed, is that bean counters somewhere in BA put the lounge out to tender and the incumbent lost! Tony and the crew ran a good lounge, good food and an ok selection of beer. The outsourced winning bid of premium plaza is not great - the transition was handled badly, and the initial offering for club and first in the premium plaza lounge was truly awful, tacky and lacking any class. The food was akin to an "eat as much as u like buffet" with cheap wine and an awful choice of beer - ie lager, lager or lager.

It is good that the old lounge has re-opened, but I do wish they had sorted the loo's. The staff are friendly and the management manage by walking about. The furniture is new (about time), but the food choices are woeful, and the wine list / choice of beers is really poor. (at least the loud musak / elevator music is no more!)

Like another contributor who flies a mix of PE, club and first (really!!), when I'm in PE - the only advantage is that silvers can eat. However, the last year has been a cost cutting exercise which few could call successful, and merely demonstrates that the world's favourite airline is about the bottom line and not enhancing the customer experience. The only good thing to remain at BA at Toronto are the BA check in / gate crew who are great, funny and good at the job - lets hope they're not next!!

This was a cost cutting exercise and no amount of window dressing from BA can disguise this

So I am wondering if the food in the buffet section EVER changes at all.

3rd time through in recent weeks and STILL beef/yorkshires/mash/mushrooms/cauli cheese/bread and butter pudding.

C'mon.

So - for those of you keeping score. The OLD BA lounge is closed once more for renovation.

So everyone now seems to be in the 'gold' lounge that was open temporarily between the lounge renovation which has, itself, been renovated such that there's a coffee bar where you have to order, and a soda dispenser for soft drinks, along with all new furniture.

But with one flight a day at the moment - I guess it can take it.

Oh - and the buffet is STILL the same damn food.

Finally - spoke at the desk - they reckon the stricken 777 will be back in the sky in a few days.

I don't get this!

When I travelled in August, we were back in the old lounges (separate club and first) but with premium plaza and their roast beef menu. The lounger had been decorated and new furniture,
And now, it's closed again for refurblshment! I travelled back two weeks ago for my mum's birthday and was re-directed to the temp first class lounge which is way too small. No windows, and staff were short of everything due to the "temporary move".

I have no idea what BA and Premium Plaza are playing at - it's not a difficult task to complete and yet it seems hard work. Add the roast beef "special", the eclectic menu and drinks list and it just stinks of incompetence cost cutting. (sorry - enhancements)

And for the regulars, Silver and Gold can fast track security. (never had an issue) and the ground crew for BA remain the best I know - a really nice team who struggle currently with a c**p lounge and a very unreliable / cancelled service. One day, Toronto will return to it's former self of two on time flights a day, with first class, and a decent lounge - Happy Days!

And as an addendum, I flew in `from Ottawa this week and the 777 was still on the remote stand with no activity - thats 9 days since the incident which is a long time to be missing an airframe!