LHR ATC tower evacuation & Altea down [18 July 2018]
#18
#21
#23
#25
Join Date: May 2010
Location: Global Again
Programs: OWS IHG Diamond + Accor Plat, Scandic Top Level
Posts: 762
Bloody hell after my fiasco's with the IT system outage and the snow in December last year, Im surprised this event did not start earlier when I was due to land.
Must buy a lottery ticket.
Must buy a lottery ticket.
#26
Join Date: May 2003
Location: Berkshire
Programs: BA Gold
Posts: 75
Stuck at CDG, delay on 327 is now at 3 hours (showing Midnight departure, Midnight arrival). They will have to round up a new crew, land after curfew....wonder how long before they just call this one? Also guessing that they won't put us up anywhere for the night if it's cancelled as it's an event beyond their control.
Called Gold Line, they are completely blind at the moment as all systems are down.
Called Gold Line, they are completely blind at the moment as all systems are down.
#27
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,951
duty of care applies regardless of the reason - so either they will book one, or do it yourself and claim it back. more information on the EC261 thread.
#28
Join Date: Jul 2009
Location: UK
Programs: BA Gold
Posts: 2,422
EU261 Duty of Care extends to events outwith the airline's control but you may need to make your own arrangements and claim back afterwards. If the delay or cancellation is due to Fly being down then that would not be considered extraordinary.
#29
FlyerTalk Evangelist
Join Date: Jul 2010
Programs: AA
Posts: 14,733
Stuck at CDG, delay on 327 is now at 3 hours (showing Midnight departure, Midnight arrival). They will have to round up a new crew, land after curfew....wonder how long before they just call this one? Also guessing that they won't put us up anywhere for the night if it's cancelled as it's an event beyond their control.
Called Gold Line, they are completely blind at the moment as all systems are down.
Called Gold Line, they are completely blind at the moment as all systems are down.