Using Lloyds Upgrade Voucher - Avios.com or BA
Jul 31, 2018, 1:20 am
#16
Join Date: Jan 2013
Location: London, UK
Programs: BA GGL, A3 Gold, M&M SEN, FlyingBlue Gold, AS MVP Gold, Hilton Diamond, IHG Spire Amb
Posts: 902
Slightly off topic, but avios.com related. It's been a while since I've last booked with them and can't remember what the transactions post as. Long story short I'm trying to decide which credit card I should put the flights on. Do they post on the credit card statement as avios or as BA?
Jul 31, 2018, 1:29 am
#17
Join Date: Jun 2003
Programs: BA, IHG, 5C
Posts: 4,413
Slightly off topic, but avios.com related. It's been a while since I've last booked with them and can't remember what the transactions post as. Long story short I'm trying to decide which credit card I should put the flights on. Do they post on the credit card statement as avios or as BA?
Jul 31, 2018, 1:31 am
#18
Join Date: Jan 2013
Location: London, UK
Programs: BA GGL, A3 Gold, M&M SEN, FlyingBlue Gold, AS MVP Gold, Hilton Diamond, IHG Spire Amb
Posts: 902
Jul 31, 2018, 2:47 am
#19
Join Date: Aug 2015
Posts: 447
BA Holidays work for the voucher btw - and you can generate 10 vouchers from a Ł5,000 holiday booking!
Jul 31, 2018, 2:53 am
#20
Join Date: Jan 2013
Location: London, UK
Programs: BA GGL, A3 Gold, M&M SEN, FlyingBlue Gold, AS MVP Gold, Hilton Diamond, IHG Spire Amb
Posts: 902
Aug 1, 2018, 7:14 am
#23
Join Date: Aug 2015
Posts: 447
Thanks for the data point. I guess it would depend on whether the TA or airline charges the card in the end - I've had the airlines charging my card for TA bookings at least a couple times - both with Propeller and expedia.
Great news, I should bear it mind for my next BA holidays booking
Great news, I should bear it mind for my next BA holidays booking
Aug 4, 2018, 3:31 pm
#24
Join Date: Dec 2010
Location: CEG
Programs: UA, BAEC, HH Gold, PC Plat, Marriott Silver.
Posts: 160
Additional data point.
Hi,
My recent experience of booking flights using the Lloyds voucher.
First off I rang Avios to determine the process for the above. Avios agent advised they could not make the booking as they were closing, told to ring BAEC to book. Rang BAEC, agent advised that they would make the booking, no problem, but needed the voucher number. Checked my Avios account, voucher did not seem to have a number attached to it.
Next recalled Avios to seek to voucher number. Advised not to use BAEC to make booking as they cannot apply voucher. Also queried about possibly opening an Avios HHA, told it was not possible to open one, there was apparently a work around if you needed a "ghost" Avios HHA. At his point I was not ready to make the booking (2 x Passengers in J).
When I had all my details ready I moved half the required Avios from each of our individual BAEC accounts to our individual Avios accounts.(We have a BAEC HHA.) Note that the total avios was the total of two seats in PE and two seats in J. Rang Avios, got a great agent who was on the ball straight away. She understood that there was a workaround for the Avios HHA issue, and quickly made the booking, applying the voucher as she processed the booking. It was painless, she even got us on a earlier connection out of LHR on the return journey.
My recent experience of booking flights using the Lloyds voucher.
First off I rang Avios to determine the process for the above. Avios agent advised they could not make the booking as they were closing, told to ring BAEC to book. Rang BAEC, agent advised that they would make the booking, no problem, but needed the voucher number. Checked my Avios account, voucher did not seem to have a number attached to it.
Next recalled Avios to seek to voucher number. Advised not to use BAEC to make booking as they cannot apply voucher. Also queried about possibly opening an Avios HHA, told it was not possible to open one, there was apparently a work around if you needed a "ghost" Avios HHA. At his point I was not ready to make the booking (2 x Passengers in J).
When I had all my details ready I moved half the required Avios from each of our individual BAEC accounts to our individual Avios accounts.(We have a BAEC HHA.) Note that the total avios was the total of two seats in PE and two seats in J. Rang Avios, got a great agent who was on the ball straight away. She understood that there was a workaround for the Avios HHA issue, and quickly made the booking, applying the voucher as she processed the booking. It was painless, she even got us on a earlier connection out of LHR on the return journey.
When I made my booking I mentioned to the Avios agent that as I expected another upgrade voucher to land in my account in the next few weeks, could I call and have that new voucher applied to the booking. Agent advised "yes no problem", and "Avos would be re-credited to your account". New voucher landed last week, so I rang Avios. Agent understood what I was requesting, but firstly advised "only one voucher per booking", then advised "we can take two vouchers, but only at the time of booking, not retrospectively". Agent said she world check with her manager. Went offline, returned to advise that neither her or her manager could sanction the use of the second voucher, but advised request would be passed to Customer Relations "who will likely sort it." I was told to call back in three days if I did not received an email. After two days received an email regarding the booking, all details were the same apart from the Avios calculation which had a lower overall total. Next day there was a credit to my Avios account for the difference between a PE award and a J award. Lastly, the Avios credit went into my Avios account although the booking was made from two individual accounts. I did not ask for the credit to be split TBH, so whether that could be done ?
Oct 1, 2018, 1:28 pm
#25
Join Date: Jun 2005
Location: Otley
Programs: BA, IB, DC, Amex PP, Motel 6, Waffle House, Cracker Barrel
Posts: 507
Scenario is :
Myself and Ms dewsburyborn have a BA HHA + we each have an individual Avios account.
I will soon seek to make a US return redemption using the upgrade voucher and requiring a total of 130,000 avios.
To mitigate taxes, I would prefer to make 2 x return redemptions rather than 2 x combined single redemptions.
Do we each need to have 65,000 avios ? presently all the avios are in BAEC anticipating the closure of Avios - but are not equally split .. ie I have 110,000 + and Ms db has circa 30,000.
Any thoughts, please ? when booking, will they just use our overall combined total or insist on us each having 65,000 ?
(Of course, without the upgrade voucher there is no issue as the 130,000 would just come out of the BA HHA and from our own balances proportionately)
Myself and Ms dewsburyborn have a BA HHA + we each have an individual Avios account.
I will soon seek to make a US return redemption using the upgrade voucher and requiring a total of 130,000 avios.
To mitigate taxes, I would prefer to make 2 x return redemptions rather than 2 x combined single redemptions.
Do we each need to have 65,000 avios ? presently all the avios are in BAEC anticipating the closure of Avios - but are not equally split .. ie I have 110,000 + and Ms db has circa 30,000.
Any thoughts, please ? when booking, will they just use our overall combined total or insist on us each having 65,000 ?
(Of course, without the upgrade voucher there is no issue as the 130,000 would just come out of the BA HHA and from our own balances proportionately)
May 14, 2019, 4:34 am
#27
Join Date: Aug 2003
Location: London, UK
Programs: bmi DC, BAEC
Posts: 1,103
interesting question. i still have access to Avios.com so i tried it out. i did *not* get the option to reduce the number of avios used by increasing the payment.
May 14, 2019, 5:19 am
#28
Join Date: Apr 2005
Location: LHR
Programs: BA Silver
Posts: 381
It was not an option offered to me when I called in for our last redemption. I seem to recall the agent explicitly telling me that there is no way to reduce the Avios amount with cash like on ba.com.
May 15, 2019, 10:14 am
#29
Join Date: Sep 2011
Programs: BA Gold
Posts: 1,076
Is this consistent with others have heard?
Last edited by mec72; May 15, 2019 at 10:14 am Reason: fixing typo
May 18, 2019, 4:35 pm
#30
Join Date: Nov 2017
Posts: 1,197
Is it still 03444 933349 to call to do this? I realised that I have a voucher expiring at the end of the month that I need to use.
My Avios account is closed now, but I assume there's a workaround they can use.
Edit - and it's valid for upgrading a return flight for one person? I don't need to use two?
My Avios account is closed now, but I assume there's a workaround they can use.
Edit - and it's valid for upgrading a return flight for one person? I don't need to use two?