BA2238 LIM-LGW on 14 July

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Old Jul 14, 18, 1:34 am
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BA2238 LIM-LGW on 14 July

Wondering if you could help my sister is returning home from Lima and the flight was delayed leaving by 85 minutes. She was due to connect to the LGW-EDI flight which leaves at 3.45. Flight was all on one PNR.

Looks like the next flight with space isn't untill 9.55.

I have a couple of questions :

1 What's the reason for the flight delay?

​​​2 Is there any space on any earlier LGW-EDI flight

3 Will she be eligible if its a qualifying reason for the EU261 ie does it count for the whole trip or is it delays on a single sector

4 What duty of care will ba have for her during the delay, she has lounge access but could she claim for a meal in a restaurant.
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Old Jul 14, 18, 1:59 am
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I dont know reasons for the delay but EC261 if applicable is based on the full journey. So if she misses connection and is over 3 hours late at EDI then compensation is due.

As far as duty of care is concerned, she has access to refreshments in the lounge so unlikely BA woyks also pay for a meal. I would see that as somewhat unreasonable.
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Old Jul 14, 18, 2:23 am
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There is an LHR flight a little earlier but it's full, that may have changed by the time she lands so maybe worth asking, they should be willing to give a voucher for the coach

The 6.15pm to Glasgow from Heathrow has a couple of seats but the onward journey would be at her cost if that's an option

Otherwise I agree - lounge will count as duty of care but the EU payment will be based on the total delay
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Old Jul 14, 18, 2:50 am
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The Lima flight is now due in at LGW for 15:52, against a scheduled arrival of 14:20 It's currently (09:40 BST) just north of Puerto RIco and east of Bermuda.

The departing services from LGW to EDI today are
08:40
15:45
21:55
That's it, and normal for a Saturday. LGW to GLA is not going to help, two services at 13:55 and 22:10.

1) The reason for the flight delay is that the aircraft G-YMMR was a few minutes late into LGW from it's previous service from Orlando, and further delays on the ramp at both LGW and LIM. Each of which gradually piled in an increasing delay. The underlying root cause is that LGW's 777s are worked extremely hard, with very little leeway for accumulated delays, and not much scope for swapping equipment around to get out of trouble. A newly refitted 777 will be back in service in the next day or two which will help a lot.
2) No earlier EDI service, see above, I guess your sister could slightly improve timings by going to LHR but if she has luggage she may or may not find that convenient.
3) This looks like eligible for 600€ from what I'm seeing but get your sister to write down exactly what the captain said just before departure from Lima. See the main EC261 thread for more details, it's in the Dashboard.
4) BA's general stance is that food is provided in the lounge (and there is a reasonable hot buffet from 18:00 hrs) so they will have discharged that aspect via lounge access.

For the record, here is the dispatch information with delay code ZY in use on both outbound and inbound. This means a delay caused by the previous service operated by the aircraft. The outbound aircraft left LGW at 13:16 instead of 11:55, took 30 minutes to get airborne (about 15 minutes longer than normal), and arrived in Lima 19:15, instead of 18:30. Which means it was 45 minutes late getting to Perķ and then accumulated a further hour on the ground, to departure 1 hr 45 minutes late. The first extract is for the flight returning to Gatwick, the second extract the earlier departure.
DOBA2238/13JUL
* OPERATIONAL FLIGHT INFO * BA2238 -1 FR 13JUL18
CITY INFO HOUR (LOCAL)

LIM ESTIMATED TIME OF DEPARTURE 2130
LEFT THE GATE 2146
TOOK OFF 2203
DELAY ZY
ESTIMATED TIME OF ARRIVAL 1552 LGW
*1A PLANNED FLIGHT INFO* BA2238 -1 FR 13JUL18
APT ARR DY DEP DY CLASS/MEAL EQP GRND EFT TTL
LIM 2000 FR JCDRIWETYBH/M 777 12:20
KMLVSNQOGX/M
LGW 1420 SA 12:20
COMMENTS-
1.LIM LGW - MEMBER OF ONEWORLD
2.LIM LGW - ARRIVES TERMINAL S
3.LIM LGW - 9/ NON-SMOKING
4.LIM LGW - ET/ ELECTRONIC TKT CANDIDATE
5.LIM LGW - CO2/PAX* 570.15 KG ECO, 1,140.31 KG PRE
(*):SOURCE:ICAO CARBON EMISSIONS CALCULATOR
CONFIGURATION-
777 J 48 W 24 M 203

DOBA2239/13JUL
* OPERATIONAL FLIGHT INFO * BA2239 -1 FR 13JUL18
CITY INFO HOUR (LOCAL)

LGW ESTIMATED TIME OF DEPARTURE 1320
LEFT THE GATE 1316
TOOK OFF 1346
DELAY ZY
ESTIMATED TIME OF ARRIVAL 1902 LIM
LIM AIRCRAFT LANDED 1910
ARRIVED 1915
*1A PLANNED FLIGHT INFO* BA2239 -1 FR 13JUL18
APT ARR DY DEP DY CLASS/MEAL EQP GRND EFT TTL
LGW 1155 FR JCDRIWETYBH/M 777 12:35
KMLVSNQOGX/M
LIM 1830 FR 12:35
COMMENTS-
1.LGW LIM - MEMBER OF ONEWORLD
2.LGW LIM - DEPARTS TERMINAL S
3.LGW LIM - 9/ NON-SMOKING
4.LGW LIM - ET/ ELECTRONIC TKT CANDIDATE
5.LGW LIM - CO2/PAX* 570.15 KG ECO, 1,140.31 KG PRE
(*):SOURCE:ICAO CARBON EMISSIONS CALCULATOR
CONFIGURATION-
777 J 48 W 24 M 203
>
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Old Jul 14, 18, 4:23 am
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easyJet has a flight at 18.45 LGW-EDI.
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Old Jul 14, 18, 4:45 am
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Originally Posted by richardwft View Post
easyJet has a flight at 18.45 LGW-EDI.
Thanks for that does that leave from the same terminal at LGW.

Also thanks for all the advice have sent my sister the info for when she arrives
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Old Jul 14, 18, 4:55 am
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Originally Posted by Cw novice View Post
Thanks for that does that leave from the same terminal at LGW.

Also thanks for all the advice have sent my sister the info for when she arrives
No, all of easyJet's services now depart from North whereas she will arrive into South, so she would need to take the maglev transit to get there. It would only take a few minutes to do that, the transit is close to where your sister enters landside after baggage reclaim. However BA would not be able to transfer her to the easyJet service due to their different ticketing systems, and she can't buy a ticket since it's sold out.
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Old Jul 14, 18, 7:27 am
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Cabin and flight crew were stuck in local traffic at Lima...hence the delay.
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Old Jul 14, 18, 7:49 am
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Originally Posted by corporate-wage-slave View Post
No, all of easyJet's services now depart from North whereas she will arrive into South, so she would need to take the maglev transit to get there.
It's not a maglev train is it? or is this a cws wind up to see who is paying attention?
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Old Jul 14, 18, 8:03 am
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Originally Posted by Britflyer18 View Post
Cabin and flight crew were stuck in local traffic at Lima...hence the delay.
The traffic at the airport is generally well known to be bad. Iíve never missed a flight from LIM because I know this. These circumstances arenít extraordinary.
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Old Jul 14, 18, 8:08 am
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Originally Posted by Britflyer18 View Post
Cabin and flight crew were stuck in local traffic at Lima...hence the delay.

Thanks for that clarification, which puts the onus for the delay on the airline. Lima's traffic is indeed difficult to predict, plus there is often huge congestion in the last few miles before the airport. There isn't a proper flyover arrangement for airport bound vehicles, traffic entering into the several airport entrances has to cross directly over the main road heading into Lima. The lack of investment there isn't great. I'd imagine the crew spent 30 plus minutes going just that final mile or two. Next day they could be through in seconds.

Originally Posted by KARFA View Post
It's not a maglev train is it? or is this a cws wind up to see who is paying attention?
That just came out actually without me thinking, it's just a driverless metro transit with rubber tyres, so similar to Paris' driverless Metro services.
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Old Jul 14, 18, 8:09 am
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Originally Posted by richardwft View Post


The traffic at the airport is generally well known to be bad. Iíve never missed a flight from LIM because I know this. These circumstances arenít extraordinary.
Not if the passengers were there on time.
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Old Jul 14, 18, 8:29 am
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Originally Posted by KARFA View Post
It's not a maglev train is it? or is this a cws wind up to see who is paying attention?
cws probably fell asleep on it before and the journey of 8 minutes seemed like 20 seconds
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