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Old Jun 29, 2018, 9:02 am
  #1  
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Question CIV Files

HI all just purely out of curiosity this one tbh. I appreciate that there is probably no way you can be shown your CIV file but I was wondering how they actually work and if there was anyway I could see my own score. I did search "CIV FILES" but couldn't find anything but apologies in advance if said thread does exist somewhere.

Any advice on how to improve your score etc etc
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Old Jun 29, 2018, 9:24 am
  #2  
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Try just CIV or CIV score
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Old Jun 29, 2018, 9:27 am
  #3  
 
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Originally Posted by TWCLAM
HI all just purely out of curiosity this one tbh. I appreciate that there is probably no way you can be shown your CIV file but I was wondering how they actually work and if there was anyway I could see my own score. I did search "CIV FILES" but couldn't find anything but apologies in advance if said thread does exist somewhere.

Any advice on how to improve your score etc etc
It is very easy to see your CIV and other information BA hold on you. File a Subject Access Request, details buried somewhere in https://www.britishairways.com/en-gb...privacy-policy
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Old Jun 29, 2018, 9:30 am
  #4  
 
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There are plenty of threads on here which give the ranges for each membership level. As noted above, an information request will tell you where in that range you are (or I suspect as the SCCM the next time onboard).
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Old Jun 29, 2018, 9:52 am
  #5  
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There have been loads of threads about it over the years but here are a few from a raw search of CIV Flyertalk BA, worth a read but basically as follows you get a number depending on your status and within some of them there is a range.

So fo example if you buy full fare J/C tickets, Y full economy tickets your CIV will probably be higher than that of someone who is say a fellow Gold but only buys very cheap tickets but there's a little more to than that I am sure.

CIV Ranges

BA passenger value index
A weird CIV-related question
The mysterious CIV
BA passenger value index
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Old Jun 29, 2018, 8:32 pm
  #6  
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My deepest thanks to one and all who responded. Im guessing i put too much in my initial search term which is something i'll bare in mind for the future.
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Old Jun 29, 2018, 8:36 pm
  #7  
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Like the old saying goes...if you need to ask...
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Old Jun 30, 2018, 2:05 am
  #8  
 
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Out of interest - when you discover your CIV score what are you going to do with the information?
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Old Jun 30, 2018, 2:57 am
  #9  
 
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Originally Posted by Phil the Flyer
Out of interest - when you discover your CIV score what are you going to do with the information?
Tattoo.
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Old Jun 30, 2018, 3:01 am
  #10  
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Originally Posted by Phil the Flyer
Out of interest - when you discover your CIV score what are you going to do with the information?
I suspect it is pure curiosity and nothing else.
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Old Jun 30, 2018, 5:06 am
  #11  
 
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I find it interesting and have on a few occasions asked the CSM when they come to say hi. No reason for knowing, I'm just a data nerd.
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Old Jun 30, 2018, 5:07 am
  #12  
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Originally Posted by Tobias-UK
I suspect it is pure curiosity and nothing else.

Indeed it is and as a recent convert over to BA I suppose it would be interesting to see how im doing within the bands so i'll see how friendly the CSM is on my next flight next Sunday and have a peek.

Life is for learning as they say and I was simply curious. Again my thanks to all those who helped out.
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Old Jun 30, 2018, 5:14 am
  #13  
 
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With greater data access under GDPR I am just waiting for the first DYKWMCI* story

*Do you know what my CIV is?
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Old Jun 30, 2018, 5:25 am
  #14  
 
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Does the Data Protection Officer have an email address or can this info be requested on the contact us email form on the website, or is it strictly letter in writing only when requesting such information?
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Old Jun 30, 2018, 5:34 am
  #15  
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Originally Posted by TWCLAM
Indeed it is and as a recent convert over to BA I suppose it would be interesting to see how im doing within the bands so i'll see how friendly the CSM is on my next flight next Sunday and have a peek.

Life is for learning as they say and I was simply curious. Again my thanks to all those who helped out.
Indeed and I am curious as to what mine is but that's just out of pure nosiness and to be honest I never really give it a thought unless I see a CIV thread on here.

I hope your enjoying flyertalk and the BA Board TWCLAM and there is always an answer to be found or answered on here and we all learn new things regularly including myself who booked a seat on a 767 recently and despite being on it many a time never realised or noticed the row had a full window blank! Duh me!
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