Where has all the CX Avios availability gone?

Old Jan 14, 19, 6:29 am
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CX is perfectly at liberty to do what they like with award availability, the approach lately seeming to be to try to maximize revenue on short haul flights but not on long haul (which is slightly odd, really). It has become very difficult to predict whether short haul routes will have seats released or not even on comparably empty flights whereas they still seem to be releasing all available F/J seats for redemption on long haul flights a few days before departure like clockwork.

I had no issue getting an LHR-HKG F redemption at the last minute a few weeks ago (literally every flight other than one that was sold out in F had availability for the three days around my departure date), but trying to get a HKG-BKK flight later in the week with Avios was a nightmare and I ended up having to take a sub-optimal late night flight on a short haul configuration in J, as that was all that became available.
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Old Mar 15, 19, 1:23 am
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This situation has become a total joke short haul. Even a route as bland as MNL-HKG where CX has 6 dailies, everything from 4 April to 5 May has been completely blocked in all classes on all flights. However on 3 April or 6 May there is plenty. CX are just taking the "cut off the nose" approach to what they foresee as a problem. It may be easy to just impose a blanket block for certain sectors for an entire month, but in the long run it will cost them money. Avios itself has already lost a lot of value here in Hong Kong, from what I tell by the bank promotions.

CX could have solved the issue in so many different ways - increase cost of Avios, reduce availability, etc. This is just lazy.
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Old Mar 15, 19, 2:23 am
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This period does cover Holy Week and May Day

Originally Posted by toplayer View Post
This situation has become a total joke short haul. Even a route as bland as MNL-HKG where CX has 6 dailies, everything from 4 April to 5 May has been completely blocked in all classes on all flights. However on 3 April or 6 May there is plenty. CX are just taking the "cut off the nose" approach to what they foresee as a problem. It may be easy to just impose a blanket block for certain sectors for an entire month, but in the long run it will cost them money. Avios itself has already lost a lot of value here in Hong Kong, from what I tell by the bank promotions.

CX could have solved the issue in so many different ways - increase cost of Avios, reduce availability, etc. This is just lazy.
Not disagreeing with you on the CX situation. But MNL is not a good example over this Easter period as it is very high demand.

As you said it seems they have blanket blocked out all classes on all days during periods of high demand. I noticed over the Christmas and New Year period 2018/19 nothing was available on MNL or BKK. Previous years we have picked up J seats for a short break over this period leaving late on Christmas Day and returning before New Year..
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Old Jun 15, 19, 11:57 am
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add a data point..tried to look at US-HKG for CX business awards using BA website (and Qantas) yesterday
About a dozen dates, including right at end of availability
Nothing.
BA website was generating AA flights where a domestic leg would be in first class and the transpacific in econ
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Old Jun 16, 19, 6:15 am
  #65  
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Since I started this thread, availability seems to have got worse.

I just did a search on HKG-BKK and HKG-SIN, 2 high frequency routes, and there is virtually nothing. Add in a married segment, eg Taipei, and there is availability in Y&J on almost every flight. Crazy.
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Old Jun 16, 19, 7:16 am
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Just searched HKG-KUL for 5OCT and no CX/KA availability despite 4 daily flights (all A333). What gives? It is a national holiday in China, but not sure this would be a popular route. Any other suggestions?
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Old Jun 17, 19, 2:26 am
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Same, SIN-HKG next month out on a Friday back on a Sunday.
Admittedly popular travel days but used to show loads of availability.
Nothing now.

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Old Jun 28, 19, 11:30 am
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I'm glad I only have 20k Avios left to spend. Looking at HKG-BKK and no availability close in or even 2 months out using avios. What's weird is using Cathay AsiaMiles, looks like nothing is available 30days out (except using married segments) but within 30 days, 90% of HKG-BKK flights are available for Cathay 25k standard biz awards.

It used to be with Avios would block close in awards within 5 days of departure. Now it looks like for HKG-BKK Avios is blocking CX awards at least a month out and since CX for this route isn't releasing any award space until 30 days out to their own Asia miles, Avios is unusable for this routing.

Time to stockpile Asia miles or just use ctrip to book discount biz tix or horror of horrors, suffer in Econ for 2.5 hours on a separate cheap paid ticket. Gotta be galling for folks that got the long haul Europe/USA-HKG Biz/F awards but can't connect intra asia at all.
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Old Jun 28, 19, 3:17 pm
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Originally Posted by dchen2 View Post
I'm glad I only have 20k Avios left to spend. Looking at HKG-BKK and no availability close in or even 2 months out using avios. What's weird is using Cathay AsiaMiles, looks like nothing is available 30days out (except using married segments) but within 30 days, 90% of HKG-BKK flights are available for Cathay 25k standard biz awards.

It used to be with Avios would block close in awards within 5 days of departure. Now it looks like for HKG-BKK Avios is blocking CX awards at least a month out and since CX for this route isn't releasing any award space until 30 days out to their own Asia miles, Avios is unusable for this routing.

Time to stockpile Asia miles or just use ctrip to book discount biz tix or horror of horrors, suffer in Econ for 2.5 hours on a separate cheap paid ticket. Gotta be galling for folks that got the long haul Europe/USA-HKG Biz/F awards but can't connect intra asia at all.
Nothing suspicious here: AsiaMiles gets more inventory than partners.
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Old Jun 28, 19, 7:51 pm
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We have dome well the last 12 months with Man -Hkg . But usually only appears within 2 weeks of flight. Yes it disappears at one week but calling BA will often get the seat (BA said on last call the one week block has gone but still booked without fee). Compared to BA through London the fees are massively lower so direct is a no brainer for us.

We also got J Hkg - Mnl over Easter. Again call to BA at 48 hours before flight. Prices on the route on all carriers were insane. It was almost cheaper to fly via Lon on PAL.
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Old Jul 4, 19, 2:27 am
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Hi all. I’m wondering if anyone has had luck getting availability through calling BA Exec club? I’m trying to get a one way HKG- either ICN or PUS and see availability on expert flyer, but can’t search through any other source aside from BA, which shows zero availability for the rest of this year. The date I’m looking at is 29 Oct for two Y awards flights.
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Old Jul 4, 19, 2:46 am
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Originally Posted by ChrisBub View Post
Hi all. Iím wondering if anyone has had luck getting availability through calling BA Exec club? Iím trying to get a one way HKG- either ICN or PUS and see availability on expert flyer, but canít search through any other source aside from BA, which shows zero availability for the rest of this year. The date Iím looking at is 29 Oct for two Y awards flights.
I don't think you will get any different answer calling then if you search on ba.com unfortunately.
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Old Jul 4, 19, 2:51 am
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The lack of availability is mainly an issue on short haul intra-Asian flights from what I've seen. I've been looking repeatedly for months for Avios tickets between HKG-BKK and HKG-SIN for various dates this summer and later in the year and the cupboard is entirely bare. Finally had to resort to actually paying for my flights, for goodness sake
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Old Jul 4, 19, 4:14 am
  #74  
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Originally Posted by KARFA View Post
I don't think you will get any different answer calling then if you search on ba.com unfortunately.
The one case you will get a different result is for Redemptions on CX in the very near future (eg next few weeks). This is the time period that BA hides availability online. Iíve been able to get a redemption manually where it didnít appear online, about 2 months ago. This was for a departure within the next 3 days.
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Old Jul 4, 19, 4:26 am
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As Above

Originally Posted by sxc View Post

The one case you will get a different result is for Redemptions on CX in the very near future (eg next few weeks). This is the time period that BA hides availability online. I’ve been able to get a redemption manually where it didn’t appear online, about 2 months ago. This was for a departure within the next 3 days.
As above we got HKG - MNL in J over Easter 48 hours before flight by calling BA.

They insisted CX flights are now showing short term - but still waived fee. ( I should add the BA rep was as good as they get. Patient with multiple complex itineraries like mixed J and Y ex Man to Europe in the summer).

Advice is ----call.
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