BA call centre routing to "City Plumbing"
Jun 22, 2018, 11:05 am
#32
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Worrying the fact there internal diverts are external also, it must be costing them a bit of money.
I would of thought all of the options was internal to there phone system, the fact they have any external number there is madness.
In theory you could call and speak to the company for ages at BA's expense.
I would of thought all of the options was internal to there phone system, the fact they have any external number there is madness.
In theory you could call and speak to the company for ages at BA's expense.
Jun 22, 2018, 11:55 am
#34
Join Date: Dec 2009
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Worrying the fact there internal diverts are external also, it must be costing them a bit of money.
I would of thought all of the options was internal to there phone system, the fact they have any external number there is madness.
In theory you could call and speak to the company for ages at BA's expense.
I would of thought all of the options was internal to there phone system, the fact they have any external number there is madness.
In theory you could call and speak to the company for ages at BA's expense.
Unless someone at BT has too little "cost cutting in their DNA" then it will cost them very little to place such an outbound call.
My guess is that you call BA and their phone system then forwards your call outbound to the offshore call center and someone routed that incorrectly. So instead of forwarding to some number in India for you to enjoy someone's air travel script-reading skills you got forwarded to someone who would like to supply you trade quantities of sanitation gear.
Jun 22, 2018, 12:00 pm
#35
Moderator: British Airways Executive Club
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So, how many people have actually spoken to the plumbers and placed an order through the BA call centre number?
I actually need a new loo seat. I wonder if I should call BA...
I actually need a new loo seat. I wonder if I should call BA...
Jun 22, 2018, 12:04 pm
#36
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Jun 22, 2018, 12:08 pm
#37
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Jun 22, 2018, 2:23 pm
#38
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Jun 22, 2018, 2:37 pm
#39
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I've just booked a load of flights with Pimlico Plumbers.
Must more reliable than Omega or Netflights.
M
Must more reliable than Omega or Netflights.
M
Jun 22, 2018, 2:41 pm
#40
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