Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > British Airways | Executive Club
Reload this Page >

BA call centre routing to "City Plumbing"

Register
Community
Wiki Posts
Today's Posts
Search

BA call centre routing to "City Plumbing"

Thread Tools
 
Search this Thread
 
Old Jun 22, 2018, 3:14 am
  #1  
Original Poster
 
Join Date: Oct 2004
Location: Glasgow
Programs: BA Gold, HHonors Gold, IHG Plat
Posts: 23
BA call centre routing to "City Plumbing"
Fantastic.

Called the BA call centre. Usual BA intro. Option 2 to make a booking. Press 2.

The call says "Welcome to City Plumbing" and starts to give opening hours of some poor plumbing company with a phone that must be ringing off the hook.

Quite shambolic.

kit2two
kit2two is offline  
Reply
Old Jun 22, 2018, 3:18 am
  #2  
 
Join Date: Aug 2009
Location: North of Watford Gap
Programs: BAEC
Posts: 602
Originally Posted by kit2two
Fantastic.

Called the BA call centre. Usual BA intro. Option 2 to make a booking. Press 2.

The call says "Welcome to City Plumbing" and starts to give opening hours of some poor plumbing company with a phone that must be ringing off the hook.

Quite shambolic.

kit2two
BA going down the pan??
orbitmic, Tobias-UK and plunet like this.
babats is offline  
Reply
Old Jun 22, 2018, 3:27 am
  #3  
 
Join Date: Jul 2012
Location: The North
Posts: 1,844
I’m sure they’re flushed with success...
rockflyertalk and b00mer89 like this.
squawk is offline  
Reply
Old Jun 22, 2018, 3:27 am
  #4  
 
Join Date: Dec 2009
Location: Flatland
Programs: AA Lifetime Gold 1MM, BA Gold, UA Peon
Posts: 6,109
Press 2 if your A380 flight has been cancelled due to problems with the toilets, again.
flatlander is offline  
Reply
Old Jun 22, 2018, 3:30 am
  #5  
 
Join Date: Jan 2011
Location: London, UK
Programs: BAGGL, A3G, Accor Gold, Hilton Diamond, IHG Diamond, LHW Sterling
Posts: 1,308
Originally Posted by flatlander
Press 2 if your A380 flight has been cancelled due to problems with the toilets, again.
Why not, we have self service everything else with BA now?
Woodbinerich is offline  
Reply
Old Jun 22, 2018, 3:40 am
  #6  
 
Join Date: Apr 2016
Location: Yorkshire
Programs: BAEC
Posts: 355
City plumbing are a good plumbing wholesaler, we just got our new bathroomn fitted using their stuff.
LBA_flyer is online now  
Reply
Old Jun 22, 2018, 3:56 am
  #7  
 
Join Date: Aug 2015
Posts: 1,499
Maybe they are trying to help @newyorklondon deal with this guy...

https://www.flyertalk.com/forum/29893743-post364.html
newyorklondon likes this.
Virazuno is offline  
Reply
Old Jun 22, 2018, 4:02 am
  #8  
 
Join Date: Mar 2015
Programs: BA Gold
Posts: 689
Sounds like someone who used to manage the telephone system left a leaving gift to BA.....
Forever in Seattle is offline  
Reply
Old Jun 22, 2018, 4:03 am
  #9  
 
Join Date: Nov 2014
Posts: 597
When your customer service has gone down the toilet, who better to call?
wrp96 likes this.
HomerJay is offline  
Reply
Old Jun 22, 2018, 4:05 am
  #10  
 
Join Date: May 2013
Posts: 6,349
Originally Posted by Forever in Seattle
Sounds like someone who used to manage the telephone system left a leaving gift to BA.....
You would have thought they might at least choose something relevant....like City Cleaning perhaps
dawntreader380 likes this.
simons1 is offline  
Reply
Old Jun 22, 2018, 4:08 am
  #11  
 
Join Date: Aug 2013
Posts: 8,767
Originally Posted by LBA_flyer
City plumbing are a good plumbing wholesaler, we just got our new bathroomn fitted using their stuff.
Two sinks for the price of one using your companion voucher?
LBA_flyer likes this.
Ldnn1 is offline  
Reply
Old Jun 22, 2018, 4:17 am
  #12  
 
Join Date: Jan 2011
Location: London, UK
Programs: BAGGL, A3G, Accor Gold, Hilton Diamond, IHG Diamond, LHW Sterling
Posts: 1,308
Originally Posted by Ldnn1


Two sinks for the price of one using your companion voucher?
I'd be cautious. BA tend to pull the plug on any deals that are too attractive at the minute.....
babats likes this.
Woodbinerich is offline  
Reply
Old Jun 22, 2018, 4:33 am
  #13  
 
Join Date: Sep 2014
Location: Brexile in ADB
Programs: BA, TK, HHonours, Le Club, Best Western Rewards
Posts: 7,067
BA should stop-cock (ing) around before they sink even lower
rockflyertalk likes this.
Worcester is offline  
Reply
Old Jun 22, 2018, 4:35 am
  #14  
FlyerTalk Evangelist
 
Join Date: Mar 2010
Location: JER
Programs: BA Gold/OWE, several MUCCI, and assorted Pensions!
Posts: 32,145
BA have been plumbing the depths for some time now.
T8191 is offline  
Reply
Old Jun 22, 2018, 4:40 am
  #15  
 
Join Date: Apr 2005
Location: Windsor
Programs: BAEC Gold
Posts: 909
Another thread that's going round the (U) bend
JimEddie is offline  
Reply



Advanced Search
Reply Closed Thread Share
Forum Jump

Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.