T5 Uber
Jun 15, 2018, 12:53 am
#1
Original Poster
Join Date: Aug 2014
Location: London
Programs: KLM, BA Silver, Etihad
Posts: 918
T5 Uber
Hi - MAH to LHR tomorrow evening. Due to a LGW out leg we don't have our car at LHR therefore looking to get an Uber.
Does anyone have tips for where one can be collected at T5, are they allowed in etc etc
Thanks in advance.
Does anyone have tips for where one can be collected at T5, are they allowed in etc etc
Thanks in advance.
Jun 15, 2018, 12:55 am
#2
Join Date: Jul 2005
Location: London, ARN, HEL, ..... or MAN
Programs: BA GGL / GFL, Mucci Diamond!, HH Diamond, Radisson Premium, IHG Gold, Hertz Gold
Posts: 5,895
Yes it’s all very easy. You get collected at a particular spot in the short stay car park T5 - the Uber app guides you through it all.
Jun 15, 2018, 12:56 am
#3
Join Date: Apr 2001
Location: LON
Programs: BA Gold, LH SEN , A3*G & others less exciting that don't fit in my wallet
Posts: 1,657
yeah it's simple - Level 2 of the Car Park I think ( Actually it's level 1 as pointed out below .. it's 1 floor up from Arrivals ) .. it's easy in the App .. only downside is that sometimes it takes quite a while for the drivers to turn up ( as they have to park at a remote site )
Last edited by EvilDoctorK; Jun 15, 2018 at 7:21 am
Jun 15, 2018, 1:07 am
#4
Join Date: Sep 2017
Location: Berkshire / London
Programs: BAEC Gold, Nandos
Posts: 1,006
They won’t come in, you’ll have to meet them in the car park only. Lots of people waiting around 1R with lots of Priuses picking people up , so you’ll know it’s the Uber spot.
Take the exit to car park around costa coffee / cafe Nero (so as you come out of arrivals, walk left).
Jun 15, 2018, 1:08 am
#5
Ambassador, British Airways Executive Club
Join Date: Feb 2008
Location: UK
Posts: 10,149
Jun 15, 2018, 1:30 am
#6
Join Date: Jan 2010
Posts: 7,464
Level 1 row R. I usually book it around immigration as it takes 10-15 mins or so for one to arrive.
They won’t come in, you’ll have to meet them in the car park only. Lots of people waiting around 1R with lots of Priuses picking people up , so you’ll know it’s the Uber spot.
Take the exit to car park around costa coffee / cafe Nero (so as you come out of arrivals, walk left).
You cannot miss the Uber pick-up point - plenty of people staring into their Uber apps, waiting for their rides!
Jun 15, 2018, 1:32 am
#7
Moderator: Qatar Airways
Join Date: Jan 2014
Location: LHR/NCE/MIA
Programs: BAEC GfL & GGL, SQ Gold, Amex Centurion, Mucci des Chevaliers des Bons Mots et Qui Savent Moucher
Posts: 8,948
To help the OP - Row R is to the far left of the terminal, so as you come out of Customs and into the Arrivals hall, head to the left and into one of the lifts OUTSIDE the terminal (opposed to the set of lifts inside).
M
M
Jun 15, 2018, 3:58 am
#8
Original Poster
Join Date: Aug 2014
Location: London
Programs: KLM, BA Silver, Etihad
Posts: 918
You are all stars thank you very much, I like a smooth ending to ease me back into the real world.
Jun 15, 2018, 4:14 am
#9
Join Date: Aug 2009
Location: North of Watford Gap
Programs: BAEC
Posts: 602
Jun 15, 2018, 4:18 am
#10
Join Date: Jun 2009
Location: London, United Kingdom
Programs: British Airways Gold
Posts: 2,636
Jun 15, 2018, 4:24 am
#11
Join Date: Jun 2010
Location: London
Programs: Mucci Blue, BAEC Gold, Blockbuster Video card
Posts: 1,378
They seem to me to usually be parked somewhere near the spur road that leads into the central T1-3 area. Might be a car park / tea shop there....
One thing to look out for. The times where I have a ride seem to be booked and confirmed, only to have the driver cancel, have been preceded by the driver taking quite a while to get away from that area. Whether they're getting shown better fares and cherry picking, or queues are too huge and they're giving up I don't know as I am not an Uber expert. But it can happen.
So once you have your booking confirmed, it's worth keeping half an eye on it to make sure the driver is truly en route.
Once you see them progressing around the perimeter road (assuming that's where they're coming from and in my experience it almost always is) then you're probably fine.
Of course if you're trying to finesse the timings to minimise waiting in arrivals that will probably be either while you're going through immigration (if you have no checked bags) or in reclaim (if you do).
If the former then it's a bit harder to keep an eye on your phone of course.
Screnshot of google maps posted to show where I mean as I probably described it badly.
edit - others have confirmed it's a remote car park there while I was busy attaching
HTH
One thing to look out for. The times where I have a ride seem to be booked and confirmed, only to have the driver cancel, have been preceded by the driver taking quite a while to get away from that area. Whether they're getting shown better fares and cherry picking, or queues are too huge and they're giving up I don't know as I am not an Uber expert. But it can happen.
So once you have your booking confirmed, it's worth keeping half an eye on it to make sure the driver is truly en route.
Once you see them progressing around the perimeter road (assuming that's where they're coming from and in my experience it almost always is) then you're probably fine.
Of course if you're trying to finesse the timings to minimise waiting in arrivals that will probably be either while you're going through immigration (if you have no checked bags) or in reclaim (if you do).
If the former then it's a bit harder to keep an eye on your phone of course.
Screnshot of google maps posted to show where I mean as I probably described it badly.
edit - others have confirmed it's a remote car park there while I was busy attaching
HTH
Jun 15, 2018, 5:22 am
#12
Join Date: Nov 2016
Programs: BA Blue, Avios, Accor Basic, IHG Gold
Posts: 67
No need to try and guess how Uber works at Heathrow - it's all documented at https://www.uber.com/en-GB/drive/lon...orts/heathrow/
And for Gatwick there's a similar arrangement. They use a car park in a buisiness park which can be really annoying for the locals because they often overspill and cause traffic problems! https://www.uber.com/en-GB/drive/lon...ports/gatwick/
And for Gatwick there's a similar arrangement. They use a car park in a buisiness park which can be really annoying for the locals because they often overspill and cause traffic problems! https://www.uber.com/en-GB/drive/lon...ports/gatwick/
Last edited by Prospero; Jun 15, 2018 at 6:23 am Reason: Remove reply to deleted post
Jun 15, 2018, 5:30 am
#13
Join Date: Nov 2004
Location: LHR GVA HKG TLV PVG JFK
Programs: AA EXP
Posts: 3,952
One thing to look out for. The times where I have a ride seem to be booked and confirmed, only to have the driver cancel, have been preceded by the driver taking quite a while to get away from that area. Whether they're getting shown better fares and cherry picking, or queues are too huge and they're giving up I don't know as I am not an Uber expert. But it can happen.
Jun 15, 2018, 6:28 am
#14
Join Date: Sep 2017
Location: Berkshire / London
Programs: BAEC Gold, Nandos
Posts: 1,006
i have been called and cancelled on at t5 more than once. I think it’s because I live around £25 fare away. Some days the drivers are waiting 1hr+ and probably want a bigger chunk of a trip! (Could just be my pessimism).
Jun 15, 2018, 6:31 am
#15
Join Date: Mar 2015
Location: London / Brighton
Programs: BAEC Gold / M-Life Gold / HH Diamond
Posts: 1,634
I've also had the phone call followed by a cancel and I live in Balham (£60 away)!
After recommendations on here I'm going to give try Wheely for my next trip.
After recommendations on here I'm going to give try Wheely for my next trip.