T5 Uber
Jun 15, 2018, 7:20 am
#16
Join Date: Apr 2001
Location: LON
Programs: BA Gold, LH SEN , A3*G & others less exciting that don't fit in my wallet
Posts: 1,657
Yeah me too .. Airports are the only place I've had this problem really .. and it's more of a pain since when it does happen they don't cancel immediately and then you have to waste more time getting another driver to come ... Normally a very happy Uber customer, but in the airport I never seem to have a great experience .. I'm also in the Balham area and I've had this happen from LHR and from LGW too ( which would be an even better fare you'd think!)
Jun 15, 2018, 7:47 am
#17
Moderator: Qatar Airways
Join Date: Jan 2014
Location: LHR/NCE/MIA
Programs: BAEC GfL & GGL, SQ Gold, Amex Centurion, Mucci des Chevaliers des Bons Mots et Qui Savent Moucher
Posts: 8,940
M
Just to give another option, Minicabit (App and website) is really quite good. I've used it for 6 different airport trips, and all have been cheaper than Uber (roughly 10-15%) - with zero cancellations.
Raffles ran a promo for them on HfP in May, and I honestly cannot fault them.
M
Jun 15, 2018, 7:54 am
#18
Join Date: Aug 2009
Location: North of Watford Gap
Programs: BAEC
Posts: 602
Jun 15, 2018, 8:08 am
#19
Original Poster
Join Date: Aug 2014
Location: London
Programs: KLM, BA Silver, Etihad
Posts: 916
Yeah me too .. Airports are the only place I've had this problem really .. and it's more of a pain since when it does happen they don't cancel immediately and then you have to waste more time getting another driver to come ... Normally a very happy Uber customer, but in the airport I never seem to have a great experience .. I'm also in the Balham area and I've had this happen from LHR and from LGW too ( which would be an even better fare you'd think!)
Jun 15, 2018, 8:39 am
#20
Join Date: Apr 2001
Location: LON
Programs: BA Gold, LH SEN , A3*G & others less exciting that don't fit in my wallet
Posts: 1,657
Jun 15, 2018, 9:27 am
#21
Ambassador: Emirates Airlines
Join Date: Sep 2004
Location: Manchester, UK
Posts: 18,586
Yeah me too .. Airports are the only place I've had this problem really .. and it's more of a pain since when it does happen they don't cancel immediately and then you have to waste more time getting another driver to come ... Normally a very happy Uber customer, but in the airport I never seem to have a great experience .. I'm also in the Balham area and I've had this happen from LHR and from LGW too ( which would be an even better fare you'd think!)
It's not helped by MAG making it very difficult for anyone other than their own favoured firm (Arrow Cars).
Jun 15, 2018, 10:14 am
#22
Join Date: Jan 2016
Location: LHR/ATH
Programs: Amex Platinum, LH SEN (Gold), BA Bronze
Posts: 4,489
Another little trick Uber drivers use is the one that happened to me with an Uber X driver; he called me asking where I was and told me to go up to departures (obviously so he doesnt pay the pick up charge from arrivals, but Uber charges you for this, so he pockets the money!) and then when you go there he shouts hurry up before the police see!
Obviously gave him 1 stars.
Is it me or are Uber X drivers really low quality?
Normally I either take my car or public transport, but for work have to use Uber X.
Obviously gave him 1 stars.
Is it me or are Uber X drivers really low quality?
Normally I either take my car or public transport, but for work have to use Uber X.
Jun 15, 2018, 10:21 am
#23
Join Date: Nov 2003
Location: London, UK
Programs: BA GfL, Marriott PlatfL/Ambassador, TP Gold, IHG Spire
Posts: 1,656
I used to use Uber and it's now so rubbish that I don't bother anymore if I can. I've been using Sixt mydriver wherever I can and so far the experience has been outstanding and not that much more expensive than uber.
Jun 15, 2018, 10:45 am
#24
Join Date: Nov 2016
Posts: 61
I find that the wait at T5 is usually 15mins or so - recently I've just been jumping on the Piccadilly line to Boston Manor and getting an Uber from there (the wait time hasn't ever been more than a few minutes) - am usually most of the way there when the car would have been arriving and also not being picked up at LHR is a fair bit cheaper.
Jun 15, 2018, 12:04 pm
#25
Join Date: Jul 2014
Programs: Mucci de l'Arbitrage
Posts: 927
- Better than T5 1st floor car park, is to send the driver to the Sofitel T5. Much quicker pickup and no parking charge. I like the option of a few stops on the Piccadilly line suggested above, although have never tried yet. (Hounslow West is the first station outside the Heathrow Uber pricing zone so no need to go as far as Boston Manor). You can also request pickup at Stop B of the Pod parking - and get a drive on the funky Pods as part of the trip.
- I have had plenty of cancellations after the driver had accepted (but without calling me to check the destination). Uber’s answer to my complaint is always (a) no compo as the arrival time is indicative (b) they monitor drivers’ cancellations and ditch them if it happens too often.
- The driver can now tell their preferred direction of travel and does not get offered jobs going the wrong way so they really have no reason to call and enquire while they are still in their holding parking - other than flout the rules and ditch you if you are going too close to their liking.
- On the odd occasion they call while still far away I do not answer. I only answer if they show as being close. The rate of cancellations has reduced since!
- I have had plenty of cancellations after the driver had accepted (but without calling me to check the destination). Uber’s answer to my complaint is always (a) no compo as the arrival time is indicative (b) they monitor drivers’ cancellations and ditch them if it happens too often.
- The driver can now tell their preferred direction of travel and does not get offered jobs going the wrong way so they really have no reason to call and enquire while they are still in their holding parking - other than flout the rules and ditch you if you are going too close to their liking.
- On the odd occasion they call while still far away I do not answer. I only answer if they show as being close. The rate of cancellations has reduced since!
Jun 15, 2018, 12:08 pm
#26
Community Director
Join Date: Jan 2009
Location: Norwich, UK
Programs: A3*G, BA Gold, BD Gold (in memoriam), IHG Diamond Ambassador
Posts: 8,465
As we’re now considerably divorced from a BA connection with the T5 link, and have moved to discussing the merits of Uber, it’s time for the padlock.
For those who wish to debate the relative merits of car services, we have a dedicated forum.
/mod
For those who wish to debate the relative merits of car services, we have a dedicated forum.
/mod
