Just as I predicted: I now have two Exec Club accounts
Nov 10, 2018, 6:10 am
#47
Join Date: Jul 2015
Location: Scotland
Posts: 377
Ah i see I had the Lloyds Avios card but just binned it after they announced the downgrade so was'nt up to date on how it was being managed. Hope you get your voucher ^
Nov 23, 2018, 10:38 am
#48
Join Date: Aug 2018
Location: Cambridgeshire
Programs: BAEC Bronze; ALL Gold
Posts: 128
Just checked the crediting of Avios to my BAEC account and my Avios.com account - former from BA AMEX card, which worked as usual on my statement date, and latter from Lloyds Avios Rewards cards (AMEX and MasterCard). My Avios.com account remained open and active because I have AERClub membership; I was able to cash the latest BA upgrade voucher a month or so ago, and the Lloyds Avios were crediting there until this month. I too got a 'here is your BAEC PIN' email earlier this year, with no mention of an account number so I didn't pursue it as the Avios account seemed to continue working.
However this month's Lloyds Avios did not credit on the statement date, so (to avoid extortionate 7p/minute phone call charges) I had an online chat with an agent. We soon established that the missing Avios had indeed been credited to a different BAEC account, which they had set up for me without telling me the number... (like so many others further up this thread). However once all the security rigmarole hoops had been jumped through, the agent said he was able to merge the two accounts and, importantly, the new one into the old one. It will take up to five working days... we shall see.
However this month's Lloyds Avios did not credit on the statement date, so (to avoid extortionate 7p/minute phone call charges) I had an online chat with an agent. We soon established that the missing Avios had indeed been credited to a different BAEC account, which they had set up for me without telling me the number... (like so many others further up this thread). However once all the security rigmarole hoops had been jumped through, the agent said he was able to merge the two accounts and, importantly, the new one into the old one. It will take up to five working days... we shall see.
Nov 23, 2018, 10:41 am
#49
Join Date: Oct 2015
Location: LON
Programs: BA Gold; LH FTL; IHG Diamond; Marriott Gold; ALL Gold
Posts: 1,758
Just checked the crediting of Avios to my BAEC account and my Avios.com account - former from BA AMEX card, which worked as usual on my statement date, and latter from Lloyds Avios Rewards cards (AMEX and MasterCard). My Avios.com account remained open and active because I have AERClub membership; I was able to cash the latest BA upgrade voucher a month or so ago, and the Lloyds Avios were crediting there until this month. I too got a 'here is your BAEC PIN' email earlier this year, with no mention of an account number so I didn't pursue it as the Avios account seemed to continue working.
However this month's Lloyds Avios did not credit on the statement date, so (to avoid extortionate 7p/minute phone call charges) I had an online chat with an agent. We soon established that the missing Avios had indeed been credited to a different BAEC account, which they had set up for me without telling me the number... (like so many others further up this thread). However once all the security rigmarole hoops had been jumped through, the agent said he was able to merge the two accounts and, importantly, the new one into the old one. It will take up to five working days... we shall see.
However this month's Lloyds Avios did not credit on the statement date, so (to avoid extortionate 7p/minute phone call charges) I had an online chat with an agent. We soon established that the missing Avios had indeed been credited to a different BAEC account, which they had set up for me without telling me the number... (like so many others further up this thread). However once all the security rigmarole hoops had been jumped through, the agent said he was able to merge the two accounts and, importantly, the new one into the old one. It will take up to five working days... we shall see.
Nov 23, 2018, 11:03 am
#51
Join Date: Jun 2016
Programs: BAEC Gold
Posts: 1,163
I have also had the "welcome to BAEC" email and posting as Blue on the "new" account - though I'm Gold on my normal one
my Avios account balance was something pathetic like 600 Avios - I can't remember why I ever had it - all my Avios collection is from flights and my BA Amex, which posts direct to the "real" BAEC Gold account
Long story short - do I actually need to do anything at all here? Assume I don't care about the tiny Avios balance left behind. Can I just totally ignore this?
my Avios account balance was something pathetic like 600 Avios - I can't remember why I ever had it - all my Avios collection is from flights and my BA Amex, which posts direct to the "real" BAEC Gold account
Long story short - do I actually need to do anything at all here? Assume I don't care about the tiny Avios balance left behind. Can I just totally ignore this?