Just as I predicted: I now have two Exec Club accounts
Jul 5, 2018, 5:58 am
#31
FlyerTalk Evangelist
Join Date: Aug 2007
Location: UK
Posts: 10,709
This is from avios.com
I already have a British Airways Executive Club account and you have created a new one for me. What do I do?
Please contact British Airways on 0344 493 0747 and select option 3, and they will merge the accounts for you.
Jul 5, 2018, 6:08 am
#32
Join Date: Nov 2016
Posts: 699
ive just transferred them to my BA app, and the total I have is mirrored with the new baec rewards app, so I'm hoping when it eventually does close everything from my lloyds card will go straight into the new baec reward app
Jul 5, 2018, 2:23 pm
#33
Join Date: Jul 2013
Location: NCE
Programs: BA Bronze, Flying Blue, HH, Melia and many others
Posts: 86
Hope this help others
Jul 26, 2018, 4:39 pm
#34
Join Date: Oct 2016
Programs: BA/M&M/HHonors
Posts: 35
I didn't want to start a new thread as multiple have already been merged on the subject, although I have a slightly different problem.
I have an Avios account where LLoyds Rewards is still being deposited. I also have a BAEC account.
Contrary to the previous posters here, I have not received anything. No second account created, no information about where my Lloyds Avios would be going. I have already contacted Avios twice but no response. Incidentally I also have an outstanding estore purchase which did not track but I suppose I will have to let it go.
Does anyone have any advice as who would be best to contact about this? Lloyds or BAEC?
Thanks.
I have an Avios account where LLoyds Rewards is still being deposited. I also have a BAEC account.
Contrary to the previous posters here, I have not received anything. No second account created, no information about where my Lloyds Avios would be going. I have already contacted Avios twice but no response. Incidentally I also have an outstanding estore purchase which did not track but I suppose I will have to let it go.
Does anyone have any advice as who would be best to contact about this? Lloyds or BAEC?
Thanks.
Jul 26, 2018, 5:24 pm
#35
Join Date: Dec 2004
Location: London
Posts: 6,265
Like usual, the onus is not on IAG to resolve, but to cost others time and effort to resolve.
Aug 7, 2018, 7:02 am
#36
Join Date: Dec 2004
Location: London
Posts: 6,265
BA/Avios seem to have now correctly linked my accounts, but still sent me a 'welcome' email with my gold status listed and current Avios points.
'Following the closure of the Avios Travel Rewards Programme we recently contacted you with your new Executive Club membership details. We hope that you are settling into the Club and enjoying its many exciting benefits.'
Managed to log into Avios using my old account and was allowed to transfer my points over.
'Following the closure of the Avios Travel Rewards Programme we recently contacted you with your new Executive Club membership details. We hope that you are settling into the Club and enjoying its many exciting benefits.'
Managed to log into Avios using my old account and was allowed to transfer my points over.
Aug 7, 2018, 11:55 pm
#37
FlyerTalk Evangelist
Join Date: Aug 2007
Location: UK
Posts: 10,709
Staff dont care, or understand, its not fair on anyone.
But in some ways it was working avios.com and ba avios. So BA thought they had a good idea for it to not work. So BA...
Aug 11, 2018, 3:31 pm
#38
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Falkirk, Scotland,VS Red, BA Gold, HH Diamond,UK Amex Plat
Programs: Master of the Privy Purse des Muccis
Posts: 17,910
Hi,
Looks like I will have to call up and get my accounts merged ( I had an avios account from my Lloyds CC) and had received a BA blue pin but no new account number
Regards
TBS
Looks like I will have to call up and get my accounts merged ( I had an avios account from my Lloyds CC) and had received a BA blue pin but no new account number
Regards
TBS
Last edited by The _Banking_Scot; Nov 10, 2018 at 3:39 am
Aug 12, 2018, 3:29 am
#39
Join Date: Aug 2008
Location: LHR
Programs: BAEC GGL & CCR / QF LTG
Posts: 829
Same here, evidently there was a slight difference (Apt compared to Apartment) in my address that meant a new account was created. You would think as long as email, name, DOB and postcode was a match it would be safe to assume it is the same person. Any (unlikely) errors as a result of this matching would be fewer than what is happening now.
Nov 10, 2018, 3:05 am
#40
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Falkirk, Scotland,VS Red, BA Gold, HH Diamond,UK Amex Plat
Programs: Master of the Privy Purse des Muccis
Posts: 17,910
Hi,
And just a couple of days ago my avios ( from the Avios programme through the Lloyds Premier Duo CC) have finally appeared in my BAEC account.
Regards
TBS
And just a couple of days ago my avios ( from the Avios programme through the Lloyds Premier Duo CC) have finally appeared in my BAEC account.
Regards
TBS
Nov 10, 2018, 3:32 am
#41
Join Date: Mar 2009
Location: UK
Programs: Mucci, Diamond Status & on the Supreme Council des Conseillers, BA Ag, Bonvoy GFL/Plat, xVS Au
Posts: 833
Nov 10, 2018, 5:06 am
#43
Join Date: Jul 2015
Location: Scotland
Posts: 377
Nov 10, 2018, 5:44 am
#44
Join Date: Jun 2003
Programs: BA, IHG, 5C
Posts: 4,413
Lloyds “upgrade” vouchers. We’ve seen the T&Cs for downgraded card benefits but they haven’t been sent out yet, at least to me. So when my new card year starts in December I expect to be able to earn another voucher for £7k spend. But I’d hoped that would appear as the old ones at avios.com, and now it would seem not: I’ll have to remember when it is issued and expires.