MCT WT+ Availability
May 30, 2018, 4:41 pm
#1
Original Poster
Join Date: Apr 2015
Location: Doha, Qatar
Programs: BAEC GGL
Posts: 36
MCT WT+ Availability
I was booking flights to Muscat the other day and realised that between June 9th and August 23rd, WT+ tickets are not sold at all. This is odd as it appears a 787 is scheduled to operate the route throughout summer. Any reason why it's blocked off?
May 31, 2018, 2:59 am
#4
Join Date: May 2018
Posts: 11
I am flying to Muscat in Club, returning 23rd June in WT+ as it’s a day flight. Based on this should I be expecting to be up or downgraded if the plane doesn’t have WT+?
I am Gold and my GF who is travelling with me is Bronze in case that makes a difference.
Thanks!
I am Gold and my GF who is travelling with me is Bronze in case that makes a difference.
Thanks!
May 31, 2018, 3:21 am
#5
Join Date: Aug 2010
Location: Gloucestershire
Programs: BA Gold (ex-GGL, maybe future Silver), Hilton Diamond
Posts: 6,197
Given the small size of the QR J cabins, I wouldn't expect an upgrade. With 30J vs 35J on the BA 787s, the Club load would need to be below 80% for anyone at all to be upgraded - but there will potentially be 23 other W passengers (or more if BA was counting on upgrades). You'll probably be near the front of the queue but there is a lot that can go wrong so I would be counting on a downgrade.
Jun 4, 2018, 7:30 am
#8
Join Date: Mar 2006
Location: UK
Programs: BA GGL, BA LTG/GFL, Honors Diamond, Accor Platinum, Bonvoy Silver
Posts: 717
No notification of course (MyFlights is sorely missed....) ended up in 2 random J seats on a QR330 bearing no resemblance to those booked, now moved back to preferred seating.
Jun 4, 2018, 8:01 am
#9
Join Date: Mar 2006
Location: UK
Programs: BA GGL, BA LTG/GFL, Honors Diamond, Accor Platinum, Bonvoy Silver
Posts: 717
BA MCT QR guidance
Also being discussed Here
Muscat - Update 1 - 4 June 2018 at 1030 hours
Flights/Dates affected
BA79 LHR-MCT 9 June - 20 August 2018
BA80 MCT-LHR 10 June - 21 August 2018
Tickets issued by
3 June 2018
Options for Club World passengers who have been rebooked in the Business cabin on QR operated wetlease
Club World passengers have been rebooked in the Business Class cabin where possible.
If the customer no longer wishes to travel on a QR operated flight:
The customer may use the value of their ticket towards the purchase of a new ticket to an alternative destination
Offer a full refund back to the original form of payment
If the customer still wishes to travel in the Business Cabin on a QR operated flight:
Advise the customer their flight will now be operated on Qatar Airways (QR)
Options for Club World passengers who have been rebooked in the Economy cabin on QR operated wetlease
The cabin configuration on the QR operated flights mean a number of Club World customers will be rebooked into the Economy cabin. As this is a cabin change the following options apply:
If the customer no longer wishes to travel on a QR operated flight:
The customer may use the value of their ticket towards the purchase of a new ticket to an alternative destination
Offer a full refund back to the original form of payment
If the customer still wishes to travel in the Economy Cabin on a QR operated flight:
The customer will receive the difference in fare from Club to Economy - this will be processed automatically
The customer will retain their Club baggage allowance, lounge access and Avios / Tier Point earning
Please offer customer a goodwill gesture of either GBP400.00 e-voucher OR 80,000 Avios per affected sector
Options for World Traveller Plus passengers who have been rebooked in the Economy on QR operated wetlease
There is no World Traveller Plus cabin on the QR operated flights, so WTP customers have been rebooked in the Economy cabin. As this is a cabin change the following options will apply:
If the customer no longer wishes to travel on a QR operated flight:
The customer may use the value of their ticket towards the purchase of a new ticket to an alternative destination
Offer a full refund back to the original form of payment
If the customer still wishes to travel in the Economy Cabin on a QR operated flight:
The customer will receive the difference in fare from World Traveller Plus to Economy - this will be processed automatically
The customer will retain World Traveller Plus baggage allowance and Avios / Tier Point earning
Please offer GGL, Gold, Silver & Bronze members of the Executive Club will a goodwill gesture of 20,000 Avios per affected sector
Options for World Traveller passengers who have been rebooked in the Economy cabin on QR operated wetlease
All World Traveller passengers have been rebooked in the Economy cabin.
If the customer no longer wishes to travel on a QR operated flight:
Please offer options from standard customer guidelines for Leased Aircraft
If the customer still wishes to travel in the Economy Cabin on a QR operated flight:
Advise the customer their flight will now be operated on Qatar Airways (QR)
Origin/Destination/Stopover changes
No
Refunds Allowed
Only for First, Club and World Traveller Plus customers - see above
Fare difference refunds may take up to 4 weeks to process
The refund in fare will not be processed automatically and should be handled by you
Redemptions Included
Yes
Important Info
You must update remarks to accurately reflect the conversation and action taken
The customer will need to contact Customer Relations to request their choice of goodwill gesture
If using standard customer guidelines for leased aircraft onto alternative BA operated flight please be aware availability may be limited
If rebooking please ensure any associated SSR's are added back to the PNR
Customers who accept a QR operated wetlease flight are not permitted to add guns and/or oxygen to the booking
Kosher meals are not available on these flights. Customers who want a Kosher meal will be offered the alternative of a fruit platter. For First and Club World ONLY - if this is not suitable customer may be offered a full refund
Any non-vegetarian meals will be Halal
If the customer is eligible for free seating the contact centres will have to process this on behalf of the customer or it will need to be arranged at check-in
If the customer has already purchased excess baggage for the BA operated flight and has changed cabin this will be automatically refunded. If still required it can be rebooked on the QR operated flight
Pre-paid seating and pre-paid meals will not be available on these flights. Customers who had these booked will be automatically refunded
Pre-order meals are not available on these flights
The e-voucher can be issued in GBP or the equivalent value in USD or EUR
The cabin change refund will be processed automatically. If the customer then requests a full refund please make them aware the refund will show as two transactions
One involuntary ticket change allowed
Flights/Dates affected
BA79 LHR-MCT 9 June - 20 August 2018
BA80 MCT-LHR 10 June - 21 August 2018
Tickets issued by
3 June 2018
Options for Club World passengers who have been rebooked in the Business cabin on QR operated wetlease
Club World passengers have been rebooked in the Business Class cabin where possible.
If the customer no longer wishes to travel on a QR operated flight:
The customer may use the value of their ticket towards the purchase of a new ticket to an alternative destination
Offer a full refund back to the original form of payment
If the customer still wishes to travel in the Business Cabin on a QR operated flight:
Advise the customer their flight will now be operated on Qatar Airways (QR)
Options for Club World passengers who have been rebooked in the Economy cabin on QR operated wetlease
The cabin configuration on the QR operated flights mean a number of Club World customers will be rebooked into the Economy cabin. As this is a cabin change the following options apply:
If the customer no longer wishes to travel on a QR operated flight:
The customer may use the value of their ticket towards the purchase of a new ticket to an alternative destination
Offer a full refund back to the original form of payment
If the customer still wishes to travel in the Economy Cabin on a QR operated flight:
The customer will receive the difference in fare from Club to Economy - this will be processed automatically
The customer will retain their Club baggage allowance, lounge access and Avios / Tier Point earning
Please offer customer a goodwill gesture of either GBP400.00 e-voucher OR 80,000 Avios per affected sector
Options for World Traveller Plus passengers who have been rebooked in the Economy on QR operated wetlease
There is no World Traveller Plus cabin on the QR operated flights, so WTP customers have been rebooked in the Economy cabin. As this is a cabin change the following options will apply:
If the customer no longer wishes to travel on a QR operated flight:
The customer may use the value of their ticket towards the purchase of a new ticket to an alternative destination
Offer a full refund back to the original form of payment
If the customer still wishes to travel in the Economy Cabin on a QR operated flight:
The customer will receive the difference in fare from World Traveller Plus to Economy - this will be processed automatically
The customer will retain World Traveller Plus baggage allowance and Avios / Tier Point earning
Please offer GGL, Gold, Silver & Bronze members of the Executive Club will a goodwill gesture of 20,000 Avios per affected sector
Options for World Traveller passengers who have been rebooked in the Economy cabin on QR operated wetlease
All World Traveller passengers have been rebooked in the Economy cabin.
If the customer no longer wishes to travel on a QR operated flight:
Please offer options from standard customer guidelines for Leased Aircraft
If the customer still wishes to travel in the Economy Cabin on a QR operated flight:
Advise the customer their flight will now be operated on Qatar Airways (QR)
Origin/Destination/Stopover changes
No
Refunds Allowed
Only for First, Club and World Traveller Plus customers - see above
Fare difference refunds may take up to 4 weeks to process
The refund in fare will not be processed automatically and should be handled by you
Redemptions Included
Yes
Important Info
You must update remarks to accurately reflect the conversation and action taken
The customer will need to contact Customer Relations to request their choice of goodwill gesture
If using standard customer guidelines for leased aircraft onto alternative BA operated flight please be aware availability may be limited
If rebooking please ensure any associated SSR's are added back to the PNR
Customers who accept a QR operated wetlease flight are not permitted to add guns and/or oxygen to the booking
Kosher meals are not available on these flights. Customers who want a Kosher meal will be offered the alternative of a fruit platter. For First and Club World ONLY - if this is not suitable customer may be offered a full refund
Any non-vegetarian meals will be Halal
If the customer is eligible for free seating the contact centres will have to process this on behalf of the customer or it will need to be arranged at check-in
If the customer has already purchased excess baggage for the BA operated flight and has changed cabin this will be automatically refunded. If still required it can be rebooked on the QR operated flight
Pre-paid seating and pre-paid meals will not be available on these flights. Customers who had these booked will be automatically refunded
Pre-order meals are not available on these flights
The e-voucher can be issued in GBP or the equivalent value in USD or EUR
The cabin change refund will be processed automatically. If the customer then requests a full refund please make them aware the refund will show as two transactions
One involuntary ticket change allowed
Last edited by rjn21; Jun 4, 2018 at 8:38 am
Jun 4, 2018, 8:35 am
#10
Join Date: Sep 2015
Programs: LH SEN; BA Gold
Posts: 8,403