787 SJC Cancellations
#92
Join Date: Mar 2014
Programs: BAEC Gold, IHG Spire Elite
Posts: 289
Looking worrying: There's a few cancellations on the board:
BA279 on 17 Jul
BA278 on 17 Jul
BA278 on 18 Jul
Maybe just one aircraft gone tech, fingers crossed no more cancellations! I'm flying on the 22nd!
BA279 on 17 Jul
BA278 on 17 Jul
BA278 on 18 Jul
Maybe just one aircraft gone tech, fingers crossed no more cancellations! I'm flying on the 22nd!
#93
Join Date: Jan 2000
Posts: 3,011
No activity/equipment around it and no stairs to it either.
#96
FlyerTalk Evangelist
Join Date: Mar 2004
Location: SJC
Programs: AA EXP, BA Silver, Hyatt Globalist, Hilton diamond, Marriott Platinum
Posts: 33,511
This flight sequence (BA 278, SJC-LHR, BA 279 LHR-SJC) seems to receive a great many cancellations. And these are weeks to months in advance (so not mechanical). We had a recent LHR-SJC cancelled for this past Tuesday many months ago. Switched to a LHR-SFO return. Checked maybe 7-10 days before our date, and 279 (LHR-SJC) was back, so we moved back.
Now 278 is cancelled for Feb 13. Switched to SJC-LAX-LHR.
Really makes me think that this route is in jeopardy given the number of cancellations for seeming load issues. Thoughts?
Cheers.
Now 278 is cancelled for Feb 13. Switched to SJC-LAX-LHR.
Really makes me think that this route is in jeopardy given the number of cancellations for seeming load issues. Thoughts?
Cheers.
#97
Join Date: Nov 2010
Posts: 5,585
This flight sequence (BA 278, SJC-LHR, BA 279 LHR-SJC) seems to receive a great many cancellations. And these are weeks to months in advance (so not mechanical). We had a recent LHR-SJC cancelled for this past Tuesday many months ago. Switched to a LHR-SFO return. Checked maybe 7-10 days before our date, and 279 (LHR-SJC) was back, so we moved back.
Now 278 is cancelled for Feb 13. Switched to SJC-LAX-LHR.
Really makes me think that this route is in jeopardy given the number of cancellations for seeming load issues. Thoughts?
Cheers.
Now 278 is cancelled for Feb 13. Switched to SJC-LAX-LHR.
Really makes me think that this route is in jeopardy given the number of cancellations for seeming load issues. Thoughts?
Cheers.
#98
FlyerTalk Evangelist
Join Date: Mar 2004
Location: SJC
Programs: AA EXP, BA Silver, Hyatt Globalist, Hilton diamond, Marriott Platinum
Posts: 33,511
Your assumption it is not mechanical is incorrect. BA have ongoing issues with the RR Trent 1000 engines on the B787, including 1 airframe that has been sat without engines for more than 1 year. This is the issue leading to cancellations. There is nothing wrong with route performance.
I'm glad to hear your assessment as we very much like this route. I'm just trying to understand the far advanced timing on these actions.
Cheers.
#99
Join Date: Nov 2010
Posts: 5,585
Interesting, thanks. But, if this were the case (and I'm not doubting), what would be the justification for a cancellation say 6-8 months out? If this one airframe were inoperative for that long, why schedule the flight, just to cancel on a particular day, but have it scheduled for the next day? And then reinstate the flight at a later date?
I'm glad to hear your assessment as we very much like this route. I'm just trying to understand the far advanced timing on these actions.
Cheers.
I'm glad to hear your assessment as we very much like this route. I'm just trying to understand the far advanced timing on these actions.
Cheers.
This is a world wide problem with a number of airlines. Norwegan have 2 B787's at BHX without engines, ANA are also affected. There is nothing wrong with the route performance.
#100
Join Date: Dec 2014
Programs: BA Silver, Le Club Accor Hotels Silver, Marriott Gold
Posts: 61
Was due to operate out on the 279 on 9th Feb and back on the 278 on 12th Feb. I received a roster change yesterday due to the cancellation, however no reason was given. From talking to other crew it appears that the crew in SJC due to operate back on 9th are flying back via SFO and not staying any extra nights. The week before the 787 rotation to LA is cancelled so I suspect, but cant be sure the reason is due to the 787 engine problems. From an operational point of view these flights are easy to cancel given LA has a further 2 flights a day and SFO has 2 flights daily.
The future of SJC is interesting, given Lufthansa is stopping its service, BA is the only direct service to Europe so should benefit from connecting traffic. My own personal experience having operated to SJC 8 times in the last 8 weeks is, its either a feast or famine. Last week the loads on my outbound were commercially disappointing (less than 110 pax) however the crew taking our flight straight back had a full flight.
The future of SJC is interesting, given Lufthansa is stopping its service, BA is the only direct service to Europe so should benefit from connecting traffic. My own personal experience having operated to SJC 8 times in the last 8 weeks is, its either a feast or famine. Last week the loads on my outbound were commercially disappointing (less than 110 pax) however the crew taking our flight straight back had a full flight.
#101
Join Date: Jun 2009
Location: LHR
Programs: BA Gold
Posts: 339
The future of SJC is interesting, given Lufthansa is stopping its service, BA is the only direct service to Europe so should benefit from connecting traffic. My own personal experience having operated to SJC 8 times in the last 8 weeks is, its either a feast or famine. Last week the loads on my outbound were commercially disappointing (less than 110 pax) however the crew taking our flight straight back had a full flight.
Now I only fly from/to SJC if I'm paying with Avios and there is more availability there.
I do hope they keep it up though - having another option to the Bay Area is great.
#102
Join Date: Dec 2014
Programs: BA Silver, Le Club Accor Hotels Silver, Marriott Gold
Posts: 61
#103
FlyerTalk Evangelist
Join Date: Mar 2004
Location: SJC
Programs: AA EXP, BA Silver, Hyatt Globalist, Hilton diamond, Marriott Platinum
Posts: 33,511
Certainly interesting perspectives. It's easy to look at things with a local lens not realize that some issues have a wider perspective. Still, with a very high percentage of cancellations on this route relative to bookings (admittedly with a pretty small sample), it does seem like this one is high on the "which flight should we get rid of today to deal with the engine issue" list
SJC is far more convenient for us (inferiority of lounges relative to SJC notwithstanding), so we will prefer this route...and I wish I'd know on our flight last week that BE were participating in Pre-Check with (if this is still current) a printed, not not mobile Boarding Pass. Our "regular" line was only 3 people, but would not have had to take off shoes and laptop out
Cheers.
SJC is far more convenient for us (inferiority of lounges relative to SJC notwithstanding), so we will prefer this route...and I wish I'd know on our flight last week that BE were participating in Pre-Check with (if this is still current) a printed, not not mobile Boarding Pass. Our "regular" line was only 3 people, but would not have had to take off shoes and laptop out
Cheers.
#104
Join Date: Mar 2018
Programs: British Airways Gold, IHG Spire Elite
Posts: 128
Me and my partner are booked to fly on 17th of July from LHR to SJC we booked business and upgraded to first with Avios.
We actually going to LA and we have hotel booked in LA on same day as flight as part of our BA holiday and have booked separate connection from SJC to LA outside the BA holiday package with AA, what would happen if they cancelled on this day?
do we get downgraded to business for alternative flight?
do we get our connection refunded ?
Will they still get us to LA same day otherwise will miss first hotel on the BA package and then our car hire the next day ?
😐
We actually going to LA and we have hotel booked in LA on same day as flight as part of our BA holiday and have booked separate connection from SJC to LA outside the BA holiday package with AA, what would happen if they cancelled on this day?
do we get downgraded to business for alternative flight?
do we get our connection refunded ?
Will they still get us to LA same day otherwise will miss first hotel on the BA package and then our car hire the next day ?
😐
#105
FlyerTalk Evangelist
Join Date: Mar 2004
Location: SJC
Programs: AA EXP, BA Silver, Hyatt Globalist, Hilton diamond, Marriott Platinum
Posts: 33,511
Me and my partner are booked to fly on 17th of July from LHR to SJC we booked business and upgraded to first with Avios.
We actually going to LA and we have hotel booked in LA on same day as flight as part of our BA holiday and have booked separate connection from SJC to LA outside the BA holiday package with AA, what would happen if they cancelled on this day?
do we get downgraded to business for alternative flight?
do we get our connection refunded ?
Will they still get us to LA same day otherwise will miss first hotel on the BA package and then our car hire the next day ?
😐
We actually going to LA and we have hotel booked in LA on same day as flight as part of our BA holiday and have booked separate connection from SJC to LA outside the BA holiday package with AA, what would happen if they cancelled on this day?
do we get downgraded to business for alternative flight?
do we get our connection refunded ?
Will they still get us to LA same day otherwise will miss first hotel on the BA package and then our car hire the next day ?
😐
I have found BA to be brilliant about making things work and preserving cabin, even going as far as to make non-upgrade space be available (we typically book Premium Economy Economy and Avios to Business). Onour most recent cancellation, they made Business class available to us on AA (now going SJC-LAX-LHR).
I am quite certain that they would allow you to re-route direct to LAX and retain First. I don't believe, though, that they'd reimburse the SJC-LAX that you have separately, but it is worth asking as the re-route is completely on them.
Cheers.