HBO seat allocation
Apr 18, 2018, 5:01 pm
#1
Original Poster
Join Date: Jan 2009
Location: Northern Ireland
Programs: BA Silver, A3
Posts: 1,101
HBO seat allocation
I thought that I had read about b a reintroducing seat choice on HBO tickets but was reading up on our great Stickies where it says
"Allocate seats for yourself and other members in your party free of charge, at the time of booking (excluding exit row seats in World Traveller and World Traveller Plus and all seats booked as Hand Baggage Only fares)."
Did I imagine this?
"Allocate seats for yourself and other members in your party free of charge, at the time of booking (excluding exit row seats in World Traveller and World Traveller Plus and all seats booked as Hand Baggage Only fares)."
Did I imagine this?
Apr 19, 2018, 2:25 am
#3
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,886
For Basic fares (previously known as HBO) free seat selection based on status has been back since June last year HBO fares - Have to pay to select seat in advance [free for GCH/SCH/BCHs @ 14 Jun 17]
Has been working for me since then.
Has been working for me since then.
Apr 19, 2018, 2:58 am
#5
Join Date: Apr 2005
Location: UK
Programs: IC Hotels Spire, BA Gold
Posts: 8,667
I thought that I had read about b a reintroducing seat choice on HBO tickets but was reading up on our great Stickies where it says
"Allocate seats for yourself and other members in your party free of charge, at the time of booking (excluding exit row seats in World Traveller and World Traveller Plus and all seats booked as Hand Baggage Only fares)."
Did I imagine this?
"Allocate seats for yourself and other members in your party free of charge, at the time of booking (excluding exit row seats in World Traveller and World Traveller Plus and all seats booked as Hand Baggage Only fares)."
Did I imagine this?
Oct 19, 2018, 4:25 am
#8
Join Date: Jul 2016
Location: Cornwall
Posts: 774
Hi BA FT gurus,
Hopefully a quick question related to this thread before I call BA and get it wrong
Can I call BA as a Gold to get a seat assigned for someone on a different PNR/HBO fare (same flight/same cabin)? Do they need to confirm their own details with BA?
Thanks!
Hopefully a quick question related to this thread before I call BA and get it wrong
Can I call BA as a Gold to get a seat assigned for someone on a different PNR/HBO fare (same flight/same cabin)? Do they need to confirm their own details with BA?
Thanks!
Oct 22, 2018, 4:39 am
#9
Join Date: Jul 2016
Location: Cornwall
Posts: 774
Hi BA FT gurus,
Hopefully a quick question related to this thread before I call BA and get it wrong
Can I call BA as a Gold to get a seat assigned for someone on a different PNR/HBO fare (same flight/same cabin)? Do they need to confirm their own details with BA?
Thanks!
Hopefully a quick question related to this thread before I call BA and get it wrong
Can I call BA as a Gold to get a seat assigned for someone on a different PNR/HBO fare (same flight/same cabin)? Do they need to confirm their own details with BA?
Thanks!
Called BA to get this sorted, and was all very efficient most likely due to using conference calling. I was able to provide both PNRs (booked through a corporate agent), conference my colleague to provide data protection including passport number) and get the seat request in. Seems without the conference the other person needs to add you as a third party nominee to the booking, which sounds far from ideal.
Oct 22, 2018, 5:31 am
#10
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,886
Hi BA FT gurus,
Hopefully a quick question related to this thread before I call BA and get it wrong
Can I call BA as a Gold to get a seat assigned for someone on a different PNR/HBO fare (same flight/same cabin)? Do they need to confirm their own details with BA?
Thanks!
Hopefully a quick question related to this thread before I call BA and get it wrong
Can I call BA as a Gold to get a seat assigned for someone on a different PNR/HBO fare (same flight/same cabin)? Do they need to confirm their own details with BA?
Thanks!
Thought I would come and answer my own question just in case it's helpful to someone else...
Called BA to get this sorted, and was all very efficient most likely due to using conference calling. I was able to provide both PNRs (booked through a corporate agent), conference my colleague to provide data protection including passport number) and get the seat request in. Seems without the conference the other person needs to add you as a third party nominee to the booking, which sounds far from ideal.
Called BA to get this sorted, and was all very efficient most likely due to using conference calling. I was able to provide both PNRs (booked through a corporate agent), conference my colleague to provide data protection including passport number) and get the seat request in. Seems without the conference the other person needs to add you as a third party nominee to the booking, which sounds far from ideal.
It would be good to know whether the seat change is actioned - the process involves the agent on the phone doing the TCP bit and taking the seat request details, then sending the request to the back office to action which normally takes 1-3 days.
Let us know whether it works in your case.
Oct 22, 2018, 6:41 am
#11
Join Date: Jul 2016
Location: Cornwall
Posts: 774
Actually the policy on this is no you can't do free seat selection on to another booking if the other person is on a basic fare.
It would be good to know whether the seat change is actioned - the process involves the agent on the phone doing the TCP bit and taking the seat request details, then sending the request to the back office to action which normally takes 1-3 days.
Let us know whether it works in your case.
It would be good to know whether the seat change is actioned - the process involves the agent on the phone doing the TCP bit and taking the seat request details, then sending the request to the back office to action which normally takes 1-3 days.
Let us know whether it works in your case.
Oct 23, 2018, 2:46 am
#12
Join Date: Jul 2016
Location: Cornwall
Posts: 774
Actually the policy on this is no you can't do free seat selection on to another booking if the other person is on a basic fare.
It would be good to know whether the seat change is actioned - the process involves the agent on the phone doing the TCP bit and taking the seat request details, then sending the request to the back office to action which normally takes 1-3 days.
Let us know whether it works in your case.
It would be good to know whether the seat change is actioned - the process involves the agent on the phone doing the TCP bit and taking the seat request details, then sending the request to the back office to action which normally takes 1-3 days.
Let us know whether it works in your case.
